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Weekend Sba Customer Service Jobs (NOW HIRING)

Grasshopper Bank

SBA Underwriter

New York, NY · On-site +1

The SBA Underwriter will be responsible for evaluating Small Business Administration (SBA) loan ... customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy ...

Grasshopper Bank

SBA Underwriter

New York, NY · On-site +1

SBA Underwriter Department: SBA Lending Employment Type: Full Time Location: Remote Description ... customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy ...

GenuBank

SBA Lending Manager

Las Vegas, NV · Remote

$85K - $117K/yr

The position of SBA Lending Manager is responsible for the development and growth of the Bank's SBA ... customer service through his or her own example along with appropriate follow through with involved ...

GenuBank

SBA Lending Manager

Las Vegas, NV · Remote

$85K - $117K/yr

The position of SBA Lending Manager is responsible for the development and growth of the Bank's SBA ... customer service through his or her own example along with appropriate follow through with involved ...

Equity Bank

SBA Metro Banker

Overland Park, KS · On-site

$82K - $113K/yr

SBA Metro Banker Department: KC Loans Location: Overland Park, KS (On-Site) Job Type: Full-Time ... With a team of best-in-class customer service experts, you'll help to build and expand on client ...

Climate First Bank

SBA Lender

Tampa, FL · On-site

$76K - $104K/yr

Review customer financials and manage according to SBA guidelines. * Structure SBA loan proposals ... Partner with bank officers to market other banking products and services, as applicable. * Prepare ...

East West Bank

SBA Business Development Manager

Duluth, GA · On-site

$65K - $80K/yr

Works to foster new and expand existing customer relationships through cross-selling products and services. * Develops and maintains a referral source database for both local and the bank overall SBA ...

East West Bank

SBA Business Development Manager

Houston, TX · On-site

$65K - $80K/yr

Works to foster new and expand existing customer relationships through cross-selling products and services. * Develops and maintains a referral source database for both local and the bank overall SBA ...

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Weekend Sba Customer Service information

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How much do weekend sba customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for weekend sba customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Weekend Sba Customer Service vs Weekend Sba Sales Associate?

AspectWeekend Sba Customer ServiceWeekend Sba Sales Associate
Primary RoleHandling customer inquiries, providing support, resolving issuesEngaging with customers to promote and sell products/services
Required SkillsCommunication, problem-solving, patienceCommunication, persuasion, product knowledge
Work EnvironmentCall centers, retail locations, online platformsRetail stores, showrooms, events
CertificationsCustomer service certifications often preferredSales training or certifications beneficial

Weekend Sba Customer Service focuses on assisting customers with their inquiries and resolving issues, while Weekend Sba Sales Associate emphasizes promoting and selling products or services. Both roles require strong communication skills and often operate in retail or support environments, but their primary objectives differ—support versus sales.

What are Weekend SBA Customer Service representatives?

Weekend SBA Customer Service representatives are professionals who assist customers with inquiries related to Small Business Administration (SBA) services during weekends. They help answer questions about SBA loans, application processes, and eligibility, as well as troubleshoot issues and provide guidance. These representatives are essential for businesses that need support outside regular business hours, ensuring continuous access to SBA resources and information.

What are some common challenges faced by a Weekend SBA Customer Service representative and how can they be managed?

Weekend SBA Customer Service representatives often handle a higher volume of urgent inquiries, as many small business clients may use weekends to address financial issues outside of their own business hours. This can lead to time-sensitive problem-solving and the need to quickly escalate complex cases. Managing these challenges typically involves strong multitasking, staying organized, and maintaining clear communication with both clients and internal support teams. Proactively familiarizing yourself with SBA processes and resources can also help resolve issues more efficiently and improve client satisfaction.

What are the key skills and qualifications needed to thrive as a Weekend SBA Customer Service representative, and why are they important?

To thrive as a Weekend SBA Customer Service representative, you need strong customer service skills, knowledge of Small Business Administration (SBA) loan processes, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and SBA-specific platforms is often required. Exceptional communication, problem-solving, and patience are crucial soft skills for effectively assisting clients, especially during high-stress periods. These abilities ensure accurate support, customer satisfaction, and efficient resolution of business clients' needs during critical weekend hours.
What cities are hiring for Weekend Sba Customer Service jobs? Cities with the most Weekend Sba Customer Service job openings:
What are the most commonly searched types of Sba Customer Service jobs? The most popular types of Sba Customer Service jobs are:
What states have the most Weekend Sba Customer Service jobs? States with the most job openings for Weekend Sba Customer Service jobs include:
Weekend Sba Customer Service jobs near you
SBA Underwriter

SBA Underwriter

Grasshopper Bank

New York, NY • On-site, Remote

Full-time

Posted 24 days ago

Job description

Grasshopper Bank is a client-first, digital bank built for the business and innovation economy, with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources.

We are a highly experienced team who pride ourselves on diversity of thought and perspective.  Nationally chartered, our portfolio of products and services range from VC, PE & Portfolio Companies to SBA Lending, as well as direct SMB and Embedded Banking.

Our entrepreneurial drive allows us to support the growth and success of a wide range of clients at every stage of their business through inclusive partnership.  We seek out team members who will enable both our organization and our people to grow and thrive through collaboration and acting with integrity and respect.

Our focus on cross-functional teamwork provides a culture where ideas are valued, accountability is encouraged, and successes are celebrated. We welcome all those searching for the opportunity to contribute to banking innovation that influences and supports the emerging digital world of Financial Services.

Our digital first approach enables our teams the flexibility to work remotely. We have offices in NYC and Boston.
The SBA Underwriter will be responsible for evaluating Small Business Administration (SBA) loan applications based on established Grasshopper Bank credit criteria and SBA Standard Operating Procedures. The SBA Senior Underwriter is responsible for reviewing SBA credit applications and recommending a decision to team leadership. Elements of this role include but are not limited to preparing credit memos, recommending appropriate structural changes as needed, ordering and reviewing third party reports, reviewing and determining SBA eligibility, reviewing application-specific documents such as management agreements, leases, landlord waivers, and all other tasks as assigned. This position will also work directly with business development officers and closers to assist borrowers until loan funding.

Responsibilities include: 
  • Conduct in-depth analysis of financial information to form a recommendation of approval or denial of new loans.
  • Collect, analyze and evaluate financial and related data to determine credit worthiness of loan prospects and merits of specific loan requests.
  • Collaborate with sales officers, applicants, and referral sources to gather all necessary information to present an accurate and complete picture of the loan request. 
  • Interface directly with applicants to understand their needs as well as the specific risks to their businesses. 
  • Perform comprehensive financial analysis, including cash flow modeling, to determine creditworthiness as well as SBA eligibility. 
  • Prepare high quality, detailed credit approval documents that contain an in-depth analysis and an understanding and identification of credit issues and risks.
  • Outline the risks and mitigating factors of a credit facility based upon the analysis of business and personal financial statements, collateral, global cash flow, economic and industrial factors and debt service capacity.
  • Meet or exceed service level agreements and timeline expectations throughout the process.
  • Provide credit and loan underwriting expertise to sales officers. As appropriate, recommend terms under which credit will be extended, including the costs, repayment method, and collateral requirements.
  • Assignment of accurate risk ratings for new loans. 
  • Support the Bank's strong relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy Act policy and procedures and "know your customer/enhanced due diligence" guidelines. Brings any suspicious activity to the attention of a supervisor, or the Bank Secrecy Act Officer. 
  • Bachelor's degree (B.A.) from four-year college or university; or a minimum of five years of bank credit department experience; or equivalent combination of education and experience. Prior SBA underwriting experience is required. 
  • At least 3 years of commercial credit experience 
  • Prefer at least 3 years of SBA 7a loan underwriting experience
  • Prefer working knowledge of SBA SOP 50 10 
  • NAGGL/SBA Industry educational classes a bonus 
  • Strong proficiency in accounting

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