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Weekend Sba Customer Service Jobs (NOW HIRING)

Ocean Bank

SBA Officer

Miami, FL

$79K - $110K/yr

Crosssell Bank products and services that meet customer needs. * Negotiate loan terms and structures within Bank and SBA guidelines. * Perform site visits and customer due diligence as required.

Bank of Oak Ridge

SBA Lender

Raleigh, NC · On-site

$81K - $111K/yr

We are seeking a driven, relationship-focused SBA 7(a) lending professional to help grow our small ... Excellent communication, presentation and customer service skills. * Proficient with Microsoft ...

PLATINUM BANK

SBA Packaging Specialist

Saint Paul, MN · On-site

$65K - $75K/yr

The SBA Packager is responsible for documenting all SBA loans to ensure the Bank can rely on the ... Knowledge, Skills & Abilities: • Excellent interpersonal & customer service skills • Ability to ...

People's Bank of Commerce

SBA Department Manager

Medford, OR · On-site

$88K - $122K/yr

Provides excellent customer service to our clients and team members. * Provides overall leadership and direction for the SBA 7(a) department, ensuring the team delivers high quality service to ...

People's Bank of Commerce

SBA Department Manager

Medford, OR · On-site

$88K - $122K/yr

Provides excellent customer service to our clients and team members. * Provides overall leadership and direction for the SBA 7(a) department, ensuring the team delivers high quality service to ...

Bank Of Oak Ridge

SBA Lender

Raleigh, NC

$81K - $111K/yr

Description We are seeking a driven, relationship-focused SBA 7(a) lending professional to help ... Excellent communication, presentation and customer service skills. * Proficient with Microsoft ...

Columbia Bank

SBA Lending Coordinator

Fair Lawn, NJ · On-site

$73K - $109K/yr

SBA Lending Coordinator is responsible for supporting documentation, closing, monitoring ... Excellent customer service skills; * Attention to detail; * Organizational skills; * Ability to ...

Northwest Bank

SBA Cash Flow Underwriter

Columbus, OH · On-site

Meet or exceed established service level expectations * Review term sheets and commitment letters ... customers * Prepare and present updates as needed to senior leadership * Support the Bank in ...

Northwest

SBA Cash Flow Underwriter

Columbus, OH · On-site

Meet or exceed established service level expectations * Review term sheets and commitment letters ... customers * Prepare and present updates as needed to senior leadership * Support the Bank in ...

East West Bank

SBA Lending Manager

San Marino, CA · On-site

$140K/yr

Overview The SBA Manager will be responsible for the growth, profitability, and management of the ... Assure that quality service is provided to the internal and external customers, and will be focused ...

Hope Bank

SBA Portfolio Officer

Los Angeles, CA

$26.45 - $40.87/hr

... servicing customer accounts, and taking necessary actions to mitigate risk, all while maintaining positive relationships with borrowers and upholding the bank's SBA lending objectives; this role ...

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Weekend Sba Customer Service information

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How much do weekend sba customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for weekend sba customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Weekend Sba Customer Service vs Weekend Sba Sales Associate?

AspectWeekend Sba Customer ServiceWeekend Sba Sales Associate
Primary RoleHandling customer inquiries, providing support, resolving issuesEngaging with customers to promote and sell products/services
Required SkillsCommunication, problem-solving, patienceCommunication, persuasion, product knowledge
Work EnvironmentCall centers, retail locations, online platformsRetail stores, showrooms, events
CertificationsCustomer service certifications often preferredSales training or certifications beneficial

Weekend Sba Customer Service focuses on assisting customers with their inquiries and resolving issues, while Weekend Sba Sales Associate emphasizes promoting and selling products or services. Both roles require strong communication skills and often operate in retail or support environments, but their primary objectives differ—support versus sales.

What are Weekend SBA Customer Service representatives?

Weekend SBA Customer Service representatives are professionals who assist customers with inquiries related to Small Business Administration (SBA) services during weekends. They help answer questions about SBA loans, application processes, and eligibility, as well as troubleshoot issues and provide guidance. These representatives are essential for businesses that need support outside regular business hours, ensuring continuous access to SBA resources and information.

What is the 20% rule for SBA?

The 20% rule for SBA refers to the guideline that a small business should aim to keep its debt-to-equity ratio below 20% when applying for SBA loans, ensuring financial stability. For a Weekend SBA Customer Service role, understanding basic SBA lending principles can help in assisting customers with loan applications and inquiries about eligibility and repayment terms.

How to get a live agent at SBA?

To reach a live agent at the SBA, call their customer service phone number during business hours, typically 8 a.m. to 8 p.m. Eastern Time, and follow the prompts to speak with a representative. Having your application or loan details ready can help expedite the process.

What are some common challenges faced by a Weekend SBA Customer Service representative and how can they be managed?

Weekend SBA Customer Service representatives often handle a higher volume of urgent inquiries, as many small business clients may use weekends to address financial issues outside of their own business hours. This can lead to time-sensitive problem-solving and the need to quickly escalate complex cases. Managing these challenges typically involves strong multitasking, staying organized, and maintaining clear communication with both clients and internal support teams. Proactively familiarizing yourself with SBA processes and resources can also help resolve issues more efficiently and improve client satisfaction.

What are some office jobs that don't require customer service?

Office jobs that typically do not require customer service skills include data entry clerks, administrative assistants, file clerks, and document specialists. These roles often focus on tasks like data management, filing, and document preparation, requiring organizational skills and proficiency with office software. They usually involve minimal direct interaction with clients or customers.

What skills are essential for SBA jobs?

For a Weekend SBA Customer Service role, essential skills include strong communication, problem-solving, and interpersonal abilities. Knowledge of customer service software, patience, and the ability to handle inquiries efficiently are also important for success in this position.

What are the key skills and qualifications needed to thrive as a Weekend SBA Customer Service representative, and why are they important?

To thrive as a Weekend SBA Customer Service representative, you need strong customer service skills, knowledge of Small Business Administration (SBA) loan processes, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and SBA-specific platforms is often required. Exceptional communication, problem-solving, and patience are crucial soft skills for effectively assisting clients, especially during high-stress periods. These abilities ensure accurate support, customer satisfaction, and efficient resolution of business clients' needs during critical weekend hours.
What cities are hiring for Weekend Sba Customer Service jobs? Cities with the most Weekend Sba Customer Service job openings:
What are the most commonly searched types of Sba Customer Service jobs? The most popular types of Sba Customer Service jobs are:
What states have the most Weekend Sba Customer Service jobs? States with the most job openings for Weekend Sba Customer Service jobs include:
Weekend Sba Customer Service jobs near you
SBA Officer

SBA Officer

Ocean Bank

Miami, FL

$79K - $110K/yr

Full-time

Posted 10 days ago

Job description

The SBA Loan Officer is responsible for originating, structuring, underwriting, closing, and servicing SBA loan products. This role requires regular and customary prospecting and meetings with potential and existing customers outside of the Bank. The position supports business growth through relationship development, preliminary credit analysis, portfolio management, and compliance with SBA, BSA, and Bank policies.


  • Develop new business while expanding relationships with existing clients.
  • Build and maintain strong client relationships through ongoing inperson, telephone, and email contact.
  • Crosssell Bank products and services that meet customer needs.
  • Negotiate loan terms and structures within Bank and SBA guidelines.
  • Perform site visits and customer due diligence as required.
  • Provide preliminary credit and financial risk analyses for SBA loan requests.
  • Manage SBA loan packages through application, underwriting, credit approval, and closing.
  • Perform annual reviews for existing lines of credit by obtaining updated borrowers and guarantor financial information.
  • Obtain required documentation for SBA loan closings and coordinate or monitor the closing process.
  • Provide legal and loan documentation to attorneys throughout origination, maintenance, and closing stages.
  • Prepare Personal Financial Statements, Commitment Letters, Waivers, Memoranda, Letters of Intent, and required SBA forms.
  • Manage SBA loan portfolio servicing, including monitoring loan performance, payment history, and following up on exceptions.
  • Conduct ongoing customer followup to ensure compliance with loan terms.
  • Prepare reports, presentations, and support internal projects for Senior Management as requested.
  • Obtain and maintain documentation required for Know Your Customer (KYC) profiles using XPert AML or other Bankapproved systems.
  • Ensure all activities comply with SBA regulations, Bank policies, and applicable laws.
  • Stay current on SBA products, services, market conditions, local market trends, and competitor offerings.
  • Participate in Bank functions and community development activities for networking opportunities.

Education/Experience:

Requirements

  1. Associate’s degree in business fields such as Accounting or Finance, with an established portfolio of banking relationships.
  2. 7+ years of banking experience in products sales and lending related to SBA products, and specifically related to attracting and servicing customers
  3. Must be able to travel and visit prospective new clients within a designated area to increase depository and loan production/sales goals.
  4. Must be knowledgeable of SBA Standard Operating Procedures (SOP 50 10 8).
  5. Must be knowledgeable of 7(a) Loan Program Requirements.
  6. Must be knowledgeable of 504 Loan Program Regulations.

Combination of education and experience will be considered.

Skills & Competencies

  1. Must possess excellent organizational, interpersonal, verbal and written communication skills.
  2. Must be oriented towards providing excellent customer service.
  3. Must have sales skills and ability to sell various products.
  4. Must have leadership abilities to lead projects and manage people indirectly; ability to lead and drive initiatives; ability to manage multiple tasks and projects.
  5. Computer knowledge in MS Office Software (e.g. Excel, Word, Power Point and Outlook).
  6. Knowledge of banking laws and applicable compliance regulations and on the completion of Know Your Customer (KYC).

 

Preferences

  • Bachelor’s Degree or equivalent in a related field of study such as Accounting or Finance.
  • 5+ years of banking related experience preferably in SBA product sales and lending with an established portfolio of banking relationships.

Licenses/Certifications

  • None

In this role you can work onsite from Miami, Florida, United States

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