Serve as the primary point of contact and liaison between the SBA customer, internal leadership ... service level agreements (SLAs), identifying risks, issues, and performance gaps early and ...
Serve as the primary point of contact and liaison between the SBA customer, internal leadership ... service level agreements (SLAs), identifying risks, issues, and performance gaps early and ...
Program Manager
Washington, DC · On-site
Serve as the primary point of contact and liaison between the SBA customer, internal leadership ... service level agreements (SLAs), identifying risks, issues, and performance gaps early and ...
Program Manager
Washington, DC · On-site
Serve as the primary point of contact and liaison between the SBA customer, internal leadership ... service level agreements (SLAs), identifying risks, issues, and performance gaps early and ...
Business Development Officer - Opportunities Nationwide
Salt Lake City, UT · On-site
$80K - $111K/yr
... service our partners and small business customers. Job Summary The Business Development Officer is responsible for oversight of all aspects of Small Business Administration (SBA) customer ...
Business Development Officer - Opportunities Nationwide
Salt Lake City, UT · On-site
$80K - $111K/yr
... service our partners and small business customers. Job Summary The Business Development Officer is responsible for oversight of all aspects of Small Business Administration (SBA) customer ...
Business Development Officer - Opportunities Nationwide
Salt Lake City, UT · On-site +1
$80K - $111K/yr
... service our partners and small business customers. Job Summary The Business Development Officer is responsible for oversight of all aspects of Small Business Administration (SBA) customer ...
Business Development Officer - Opportunities Nationwide
Salt Lake City, UT · On-site +1
$80K - $111K/yr
... service our partners and small business customers. Job Summary The Business Development Officer is responsible for oversight of all aspects of Small Business Administration (SBA) customer ...
SBA Operations Manager
Durham, NC · On-site
$80K - $111K/yr
Maintain a high level of customer service that meets or exceeds SBA standard closing expectations M amp;F, a state-chartered commercial bank, was organized in 1907 under the authority of a charter ...
SBA Operations Manager
Durham, NC · On-site
$80K - $111K/yr
Maintain a high level of customer service that meets or exceeds SBA standard closing expectations M amp;F, a state-chartered commercial bank, was organized in 1907 under the authority of a charter ...
With over 100 years of combined SBA lending experience, our team is dedicated to delivering unmatched customer service and closing deals that larger banks often can't accommodate. Our sales force is ...
Quick apply
With over 100 years of combined SBA lending experience, our team is dedicated to delivering unmatched customer service and closing deals that larger banks often can't accommodate. Our sales force is ...
SBA Business Development Officer
San Diego, CA · On-site
$80K - $90K/yr
SBA Business Development Officer The Location: California Reports To: SBA Sales Director Make a ... Address customer service issues with both clients and bank staff as needed. AML/CFT/Compliance ...
Quick apply
SBA Business Development Officer
San Diego, CA · On-site
$80K - $90K/yr
SBA Business Development Officer The Location: California Reports To: SBA Sales Director Make a ... Address customer service issues with both clients and bank staff as needed. AML/CFT/Compliance ...
SBA Business Development Manager
Duluth, GA · On-site
$65K - $80K/yr
Works to foster new and expand existing customer relationships through cross-selling products and services. * Develops and maintains a referral source database for both local and the bank overall SBA ...
SBA Business Development Manager
Duluth, GA · On-site
$65K - $80K/yr
Works to foster new and expand existing customer relationships through cross-selling products and services. * Develops and maintains a referral source database for both local and the bank overall SBA ...
The SBA Underwriter at PlainsCapital Bank is responsible for underwriting SBA 7a and 504 ... Promote and provide excellent customer service by effectively communicating and cooperating with ...
The SBA Underwriter at PlainsCapital Bank is responsible for underwriting SBA 7a and 504 ... Promote and provide excellent customer service by effectively communicating and cooperating with ...
SBA Business Development Officer
La Jolla, CA · On-site
$80K - $90K/yr
SBA Business Development Officer The Location: California Reports To: SBA Sales Director Make a ... Address customer service issues with both clients and bank staff as needed. AML/CFT/Compliance ...
Quick apply
SBA Business Development Officer
La Jolla, CA · On-site
$80K - $90K/yr
SBA Business Development Officer The Location: California Reports To: SBA Sales Director Make a ... Address customer service issues with both clients and bank staff as needed. AML/CFT/Compliance ...
SBA Loan Servicing Specialist
Pascagoula, MS · On-site +1
SBA Loan Servicing Specialist Voyager Lending Work Authorization: U.S. work authorization required ... Strong customer service and relationship management skills.
SBA Loan Servicing Specialist
Pascagoula, MS · On-site +1
SBA Loan Servicing Specialist Voyager Lending Work Authorization: U.S. work authorization required ... Strong customer service and relationship management skills.
SBA Business Development Officer II
Dallas, TX · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
Dallas, TX · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
Schaumburg, IL · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
Schaumburg, IL · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
Phoenix, AZ · On-site
$85K - $110K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
Phoenix, AZ · On-site
$85K - $110K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
VP, SBA Manager
Los Angeles, CA · On-site
$140K - $170K/yr
Sources, identifies and closes on new SBA 7(a) and 504 loans. Generates deposits and fee income ... Answers questions and problem resolution for customers concerning all services provided by the Bank ...
VP, SBA Manager
Los Angeles, CA · On-site
$140K - $170K/yr
Sources, identifies and closes on new SBA 7(a) and 504 loans. Generates deposits and fee income ... Answers questions and problem resolution for customers concerning all services provided by the Bank ...
Ability to support team members and customers with complex SBA loan structure, servicing, system ... and compliance questions * Understanding of SBA loan documentation and servicing requirements What ...
Ability to support team members and customers with complex SBA loan structure, servicing, system ... and compliance questions * Understanding of SBA loan documentation and servicing requirements What ...
SBA Business Development Officer II
Phoenix, AZ · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
Phoenix, AZ · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
$85K - $110K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
$85K - $110K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
With a passion for excellence, we strive to deliver exceptional service to our clients, foster a ... Solicit customer feedback and assess the Bank's competition to inform new product development.
With a passion for excellence, we strive to deliver exceptional service to our clients, foster a ... Solicit customer feedback and assess the Bank's competition to inform new product development.
SBA Business Development Officer II
Fort Worth, TX · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
SBA Business Development Officer II
Fort Worth, TX · On-site
$90K - $120K/yr
Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...
Weekend Sba Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do weekend sba customer service jobs pay per hour?
What is the difference between Weekend Sba Customer Service vs Weekend Sba Sales Associate?
| Aspect | Weekend Sba Customer Service | Weekend Sba Sales Associate |
|---|---|---|
| Primary Role | Handling customer inquiries, providing support, resolving issues | Engaging with customers to promote and sell products/services |
| Required Skills | Communication, problem-solving, patience | Communication, persuasion, product knowledge |
| Work Environment | Call centers, retail locations, online platforms | Retail stores, showrooms, events |
| Certifications | Customer service certifications often preferred | Sales training or certifications beneficial |
Weekend Sba Customer Service focuses on assisting customers with their inquiries and resolving issues, while Weekend Sba Sales Associate emphasizes promoting and selling products or services. Both roles require strong communication skills and often operate in retail or support environments, but their primary objectives differ—support versus sales.
What is a Weekend SBA Customer Service representative?
What are some common challenges faced by a Weekend SBA Customer Service representative and how can they be managed?
What are the key skills and qualifications needed to thrive as a Weekend SBA Customer Service representative, and why are they important?
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 23 days ago
Koniag Government Services rating
8.6
Based on 6 frontline employees who took The Breakroom Quiz
53rd of 482 rated business services
Job description
Required: * Bachelor's degree in Business Administration, Project Management, Information Technology, Cybersecurity, or a related field from an accredited college or university. * 8+ years of progressive experience in program or project management, with at least 4 years managing large-scale, complex federal government IT or cybersecurity programs. * Demonstrated experience managing federal government contracts, including familiarity with federal acquisition regulations (FAR), contract types (CPFF, FFP, T&M), and government contracting processes. * Project Management Professional (PMP) certification or equivalent program management certification. * Demonstrated experience managing cybersecurity or IT programs supporting federal civilian agencies. Desired: * Master's degree in Business Administration, Project Management, Information Technology, or a related field. * 10+ years of program management experience, with a strong background supporting federal civilian agency IT or cybersecurity programs of similar size and complexity to the SBA engagement. * Program Management Professional (PgMP) certification. * Prior experience managing programs supporting the SBA or other federal civilian agencies with comparable mission profiles. Required Skills and Competencies: * Exceptional communication skills in English - both written and oral - with the ability to effectively communicate program status, risks, issues, and recommendations to diverse audiences, including technical staff, SBA leadership, contracting officers, and senior executives. * Proven ability to lead and manage large, diverse, cross-functional teams in a fast-paced federal government contracting environment, driving collaboration, accountability, and high performance. * Strong knowledge of project and program management methodologies, including Agile, Waterfall, and hybrid approaches, and the ability to tailor management approaches to meet the needs of the SBA program environment. * Proficiency in program management tools and platforms, such as Microsoft Project, Jira, Confluence, or similar, for schedule management, issue tracking, and program reporting. * Demonstrated experience developing and managing program budgets, forecasts, and financial reports, with a strong understanding of cost management principles in a federal contracting environment. * Strong risk management skills, with the ability to identify, assess, prioritize, and mitigate program risks and issues proactively and effectively. * Experience developing high-quality program documentation, including program plans, status reports, risk registers, issue logs, corrective action plans, and lessons learned reports. * Solid understanding of federal cybersecurity frameworks, policies, and compliance requirements, including NIST, FISMA, and applicable CISA guidance, and their implications for program planning and execution. * Ability to build and sustain productive, trust-based relationships with government customers, contracting officers, subcontractor partners, and internal stakeholders. * Strong organizational skills and the ability to manage multiple concurrent priorities, deadlines, and stakeholder demands in a dynamic and mission-critical program environment. * Familiarity with federal IT and cybersecurity service delivery models, including SOC operations, security architecture, penetration testing, and privacy program management. * Ability to obtain and maintain a Public Trust Clearance. Desired Skills and Competencies: * Prior experience supporting SBA or other federal civilian agency program management activities, with demonstrated knowledge of SBA's mission, organizational structure, and IT and cybersecurity priorities. * Experience supporting business development activities in a federal government contracting environment, including proposal writing, capture management, and opportunity identification. * Knowledge of Earned Value Management (EVM) principles and experience applying EVM reporting and analysis within federal government program management contexts. * Familiarity with CMMI, ITIL, or other process improvement frameworks and their application to federal IT and cybersecurity program management. * Experience managing programs with multiple subcontractors and teaming partners, including subcontract oversight, performance management, and coordination. * Knowledge of federal human capital and workforce management requirements, including security clearance and public trust adjudication processes, onboarding procedures, and compliance obligations for contractor personnel. * Experience managing programs that include cloud-based IT services and familiarity with FedRAMP authorized cloud environments and their implications for program planning and execution. * Familiarity with CDM (Continuous Diagnostics and Mitigation) program requirements and their integration into federal civilian agency cybersecurity program management activities. * Agile Certified Practitioner (PMI-ACP) or SAFe Agilist certification. Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee o
What Koniag Government Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Koniag Government Services
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Chantilly, VA, US
Year founded
1972