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Weekend Sba Customer Service Jobs in Texas (NOW HIRING)

Huntington

SBA Eligibility Review Officer III

Dallas, TX · On-site +1

$77K - $154K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The SBA Eligibility Review Officer III is responsible for reviewing SBA & USDA guaranteed business ... provide exceptional customer service to both internal and external customers. * Excellent ...

Huntington

SBA Eligibility Review Officer III

Houston, TX · On-site +1

$77K - $154K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The SBA Eligibility Review Officer III is responsible for reviewing SBA & USDA guaranteed business ... provide exceptional customer service to both internal and external customers. * Excellent ...

Huntington

SBA Eligibility Review Officer III

Dallas, TX · On-site +1

$77K - $154K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The SBA Eligibility Review Officer III is responsible for reviewing SBA & USDA guaranteed business ... provide exceptional customer service to both internal and external customers. * Excellent ...

Huntington

SBA Eligibility Review Officer III

Houston, TX · On-site +1

$77K - $154K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The SBA Eligibility Review Officer III is responsible for reviewing SBA & USDA guaranteed business ... provide exceptional customer service to both internal and external customers. * Excellent ...

East West Bank

SBA Business Development Manager

Houston, TX · On-site

$65K - $80K/yr

Works to foster new and expand existing customer relationships through cross-selling products and services. * Develops and maintains a referral source database for both local and the bank overall SBA ...

US Bank

SBA Sales Manager

Dallas, TX · On-site

$82K - $113K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Five years of banking or financial services experience. SBA Sales Manager Preferred Experience ...

US Bank

SBA Sales Manager

Houston, TX · On-site

$79K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Five years of banking or financial services experience. SBA Sales Manager Preferred Experience ...

SmartBiz Loans

AVP, SBA Portfolio Manager

Austin, TX · On-site

$120 - $180/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SmartBiz Bank's commitment to transparency and personalized customer service offers an unparalleled ... AVP, SBA Portfolio Manager The AVP, Community SBA Portfolio Manager is responsible for managing and ...

SmartBiz Bank

AVP, SBA Portfolio Manager

Austin, TX · On-site

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SmartBiz Bank's commitment to transparency and personalized customer service offers an unparalleled ... AVP, SBA Portfolio Manager The AVP, Community SBA Portfolio Manager is responsible for managing and ...

Susser Bank

SBA Loan Coordinator I

Houston, TX · On-site

The SBA Loan Closer & Coordinator will maintain current knowledge and consistent compliance with ... Provide timely and accurate customer service in a professional manner to customers, employees, and ...

Susser Bank

SBA Loan Coordinator I

Fort Worth, TX · On-site

The SBA Loan Closer & Coordinator will maintain current knowledge and consistent compliance with ... Provide timely and accurate customer service in a professional manner to customers, employees, and ...

Susser Bank

SBA Loan Coordinator I

Austin, TX · On-site

The SBA Loan Closer & Coordinator will maintain current knowledge and consistent compliance with ... Provide timely and accurate customer service in a professional manner to customers, employees, and ...

Susser Bank

SBA Loan Coordinator I

Arlington, TX · On-site

The SBA Loan Closer & Coordinator will maintain current knowledge and consistent compliance with ... Provide timely and accurate customer service in a professional manner to customers, employees, and ...

Susser Bank

SBA Loan Coordinator I

San Antonio, TX · On-site

The SBA Loan Closer & Coordinator will maintain current knowledge and consistent compliance with ... Provide timely and accurate customer service in a professional manner to customers, employees, and ...

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All JobsSba Customer Service JobsWeekend Sba Customer Service JobsWeekend Sba Customer Service Jobs in Texas

Weekend Sba Customer Service information

What is a Weekend SBA Customer Service representative?

Weekend SBA Customer Service representatives are professionals who assist customers with inquiries related to Small Business Administration (SBA) services during weekends. They help answer questions about SBA loans, application processes, and eligibility, as well as troubleshoot issues and provide guidance. These representatives are essential for businesses that need support outside regular business hours, ensuring continuous access to SBA resources and information.

What are some common challenges faced by a Weekend SBA Customer Service representative and how can they be managed?

Weekend SBA Customer Service representatives often handle a higher volume of urgent inquiries, as many small business clients may use weekends to address financial issues outside of their own business hours. This can lead to time-sensitive problem-solving and the need to quickly escalate complex cases. Managing these challenges typically involves strong multitasking, staying organized, and maintaining clear communication with both clients and internal support teams. Proactively familiarizing yourself with SBA processes and resources can also help resolve issues more efficiently and improve client satisfaction.

What are the key skills and qualifications needed to thrive as a Weekend SBA Customer Service representative, and why are they important?

To thrive as a Weekend SBA Customer Service representative, you need strong customer service skills, knowledge of Small Business Administration (SBA) loan processes, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and SBA-specific platforms is often required. Exceptional communication, problem-solving, and patience are crucial soft skills for effectively assisting clients, especially during high-stress periods. These abilities ensure accurate support, customer satisfaction, and efficient resolution of business clients' needs during critical weekend hours.

What is the difference between Weekend Sba Customer Service vs Weekend Sba Sales Associate?

AspectWeekend Sba Customer ServiceWeekend Sba Sales Associate
Primary RoleHandling customer inquiries, providing support, resolving issuesEngaging with customers to promote and sell products/services
Required SkillsCommunication, problem-solving, patienceCommunication, persuasion, product knowledge
Work EnvironmentCall centers, retail locations, online platformsRetail stores, showrooms, events
CertificationsCustomer service certifications often preferredSales training or certifications beneficial

Weekend Sba Customer Service focuses on assisting customers with their inquiries and resolving issues, while Weekend Sba Sales Associate emphasizes promoting and selling products or services. Both roles require strong communication skills and often operate in retail or support environments, but their primary objectives differ—support versus sales.

What are the most commonly searched types of Sba Customer Service jobs in Texas?

The most popular types of Sba Customer Service jobs in Texas are:

Weekend Sba Customer Service jobs near you

Commercial Underwriter - SBA Lending

Hilltop Holdings

Dallas, TX • On-site

Full-time

Re-posted 2 days ago

Job description


The SBA Underwriter at PlainsCapital Bank is responsible for underwriting SBA 7a and 504 originations, modifications and servicing actions. The SBA Underwriter also performs portfolio monitoring activities needed and is responsible for administering the Bank's small business lending platform, working closely with the SBA Credit Officer and SBA Director.
Responsibilities
  • Underwrite SBA 7a and 504 loan requests to ensure they adhere to the Bank's and SBA's credit policies and procedures.
  • Prepare cash flow, spreads, sensitivity testing, financial and industry analysis as appropriate to verify business's ability to service debt.
  • Evaluate the creditworthiness of prospective Borrower(s) and Guarantor(s).
  • Analyze proposed collateral for sufficiency and compliance with Bank's and SBA's lending standards.
  • Analyze third-party reports and other due diligence documentation to ensure support of credit recommendations.
  • Determines whether the proposed loan, as structured, conforms to the Bank's and SBA's current lending parameters and eligibility requirements
  • Communicate with Lenders concerning applicant's creditworthiness and/or additional needs items to finalize analysis.
  • Prepare a detailed loan write-up including cash flow analysis, business and guarantor analysis, collateral analysis, and detail all conditions that underwriting is imposing on the closing or funding of the loan.
  • Responsible for reviewing and/or drafting term letters; ensuring that the terms and conditions of the loan approval are accurately reflected
  • Review SBA loan documents for accuracy and conformance with SBA authorization and loan approval
  • Provide support to SBA Loan Closers and Loan Servicing to ensure loan all pre and post-closing conditions are met and the loan is closed and boarded smoothly and accurately
  • Underwrite and recommend approval/denial of loan modifications and servicing requests
  • Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external customers
  • Provide support in the acquisition of new clientele and the maintenance of existing relationships; promote close working relationships with clients
  • Maintain a thorough understanding of the Bank's lending objectives, credit policies and procedures, underwriting guidelines, and various lending products. Understands and complies with requirements of all laws and regulations applicable to the position.
  • Complete tasks created by workflow items from Small Business Lending Platform
  • Administration of Small Business Lending platform (work with vendor on any platform/application issues, review/respond to workflow errors, work/delegate workflow items that need to be addressed outside of the system)
  • Other duties as required.

Qualifications
  • Bachelor's degree in business related field required. Strong preference for Finance or Accounting major or concentration.
  • 5 or more years' experience underwriting SBA 7a and 504 loans with proven ability to comprehend, analyze, and interpret information regarding financial statements, tax returns, and other information for the more complicated commercial loan transactions
  • Completion of a formal Credit Training program at a large bank is a plus
  • Deep understanding of Small Business Administration's Standard Operating Procedures and the ability to stay up to date of current and changing regulations related to the banking industry, SBA 7a, and 504 loan programs.
  • Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of customers, clients, vendors, and internal partners.
  • Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
  • Excellent analytical, time management, organizational and problem-solving skills with the ability to manage multiple projects and work in a deadline-driven, dynamic environment.
  • Must be self-motivated with strong initiative, accountability, and attention to detail with the ability to work both independently and as a member of a team.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required and may be changed at the discretion of the Company.
About Us
PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.
Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.
PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.
PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.
To learn more, please visit us online at plainscapital.com/about.

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