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Assistant Sba Customer Service Jobs (NOW HIRING)

ConnectOne Bank

SBA Franchise Loan Officer

Manhattan, NY · On-site +1

$100K - $120K/yr

You will work closely with the SBA Development and Underwriting team to promote SBA loan products while providing top-notch customer service to clients. In this role you will : * Support the Bank ...

Valley Bank

SBA Loan Processor - Ybor City, FL

Tampa, FL · On-site

$17 - $22.75/hr

... secure. * Assist lenders and BDO's with all phases of packaging, funding, and non-intensive ... Provide superior customer service (internal and external) by resolving issues and providing ...

Sonabank

SBA Regional Manager

$85K - $117K/yr

Treat conventional bankers as key customers: * Educate them on SBA program options and eligibility ... Respond quickly to banker inquiries and deliver white-glove service. * Collaborate with ...

SmartBiz Bank

AVP, SBA Portfolio Manager

Northbrook, IL · On-site

$110K - $130K/yr

SmartBiz Bank's commitment to transparency and personalized customer service offers an unparalleled ... Prepare reports and portfolio analyses for senior leadership * Assist with audits, exams, and ...

US Bank

SBA Sales Manager

Oshkosh, WI · On-site

$81K - $112K/yr

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Five years of banking or financial services experience. SBA Sales Manager Preferred Experience ...

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As of Aug 7, 2026, the average hourly pay for assistant sba customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.
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SBA Business Development Officer II

Busey Bank

Phoenix, AZ • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Busey Bank rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

149th of 170 rated banks

Job description

Position Summary
The SBA Business Development Officer II is a revenue-driven sales professional responsible for originating SBA lending opportunities across an assigned market and broader multi-state footprint (26 states). Serving as the SBA subject matter expert for internal banking teams, this role develops business through both internal referral channels and external COIs. The primary objective is to generate and close SBA 7a loan volume for sale on secondary market, with compensation tied directly to production through commissions and tiered incentive programs. In addition to 7a lending, the BDO identifies and executed opportunities across other SBA products, including, SBA 504, SBA Capline, and SBA Express loans, to meet client needs and maximize revenue potential. This position requires highly motivated sales mindset, strong relationship-building skills, and the ability to drive consistent pipeline growth while collaborating with internal partners to deliver comprehensive financial solutions.
Duties & Responsibilities
  • Build and maintain a strong referral network through internal bank partners and external Centers of Influence (COIs/referral sources) to generate new SBA lending opportunities
  • Act as the SBA subject matter expert within assigned market(s)
  • Partner with internal bankers to support client conversations, answer SBA program questions and participate in joint client meetings.
  • Drive relationship expansion by partnering with internal identify additional client business, including deposit accounts, treasury management, and wealth management solutions.
  • Promote the bank's SBA capabilities and brand presence within the community and targeted industries
  • Serve as a trusted advisor to prospective SBA borrowers, guiding them through available SBA Loan Programs and financing options.
  • Structure SBA Loans opportunities, identifying key strengths, risks, and mitigating factors.
  • Collaborate with credit partners throughout the underwriting process.
  • Work closely with underwriting and closing teams to efficiently move transactions through all stages of the loan lifecycle.
  • Partner with Sales Manager to develop and execute marking strategies to generate SBA lending opportunities.
  • Identify and pursue new business opportunities through proactive outreach, networking events, trade shows, and professional organizations events to promote Busey Bank. • Consistently develop and manage a pipeline. Submitting 1-2 new opportunities per month.
  • Consistently develop and manage a pipeline. Submitting 1-2 new opportunities per month.

Education & Experience
Knowledge of:
  • Strong oral and written communication skills
  • Strong sales, customer service, and negotiating skills needed
  • Knowledge of Small Business Administration Loan Programs
  • Experience moving loans through entirety of the process from origination to underwriting to closing

Ability to:
  • Develop referral sources and consistently submit new loan opportunities
  • Work in a team environment and willingness to learn new skills

Education and Training:
  • Bachelor's degree with an emphasis in Accounting or Finance is preferred or comparable
  • experience
  • Received formal credit training in past roles providing a fundamental understanding of credits
  • and the ability to discuss deals with credit counterparts
  • Previous background in SBA 7(a) business development is preferred.
  • Requires knowledge of Microsoft Office.

Compensation and Benefits
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: (Base Pay Range: $85,000 - $110,000/year)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

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