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Assistant Sba Customer Service Jobs (NOW HIRING)

Renasant Bank

SBA Banker

Atlanta, GA · On-site

$80K - $110K/yr

Client service orientation Preferred: * Bachelor's degree * Commercial loan underwriting and ... customers, and assets. The above is intended to describe the general content of and requirements ...

City National Bank

SBA Associate

Irvine, CA · On-site

$16 - $17.75/hr

Monitor and manage pipeline activity to help the team meet key performance targets. * Assist with ... Minimum 3 years customer service experience required. * Minimum 3 years of cash handling experience ...

Towne Bank

SBA Business Lending Specialist

Richmond, VA · On-site

$77K - $106K/yr

... services through our branches and online offerings across the Carolinas and Tennessee. With deep ... Laundering (AML), Customer Identification Program. * (CIP), and OFAC to assist in the ...

Seacoast Bank

SBA Banker III

Atlanta, GA

$80K - $110K/yr

The SBA Banker is responsible for soliciting and servicing prospective clients producing SBA 7a and ... Able to balance business needs with customer requests while managing potential risk to the bank.

Busey

SBA Business Development Officer II

Fort Worth, TX · On-site

$90K - $120K/yr

Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...

Busey

SBA Business Development Officer II

Phoenix, AZ · On-site

$90K - $120K/yr

Position Summary The SBA Business Development Officer II is a revenue-driven sales professional ... Strong sales, customer service, and negotiating skills needed * Knowledge of Small Business ...

Huntington

SBA Eligibility Review Officer I

Dallas, TX · On-site +1

$52K - $101K/yr

Maintains an individual pipeline of work, with loans typically having customer exposure up to $1 ... Researches and resolves servicing questions from the SBA and internal personal to ensure the ...

Climate First Bank

OR · On-site

$83K - $114K/yr

Partner with bank officers to cross-sell additional banking products and services Loan Structuring ... leverage CRM tools, financial data, and reporting systems to manage your pipeline and evaluate ...

Huntington

SBA Eligibility Review Officer I

Austin, TX · On-site +1

$52K - $101K/yr

Maintains an individual pipeline of work, with loans typically having customer exposure up to $1 ... Researches and resolves servicing questions from the SBA and internal personal to ensure the ...

Huntington

SBA Eligibility Review Officer I

Hoover, AL · On-site +1

$52K - $101K/yr

Maintains an individual pipeline of work, with loans typically having customer exposure up to $1 ... Researches and resolves servicing questions from the SBA and internal personal to ensure the ...

SmartBiz Loans

AVP, SBA Portfolio Manager

Austin, TX · On-site

$120 - $180/hr

SmartBiz Bank's commitment to transparency and personalized customer service offers an unparalleled ... Prepare reports and portfolio analyses for senior leadership * Assist with audits, exams, and ...

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Assistant Sba Customer Service information

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How much do assistant sba customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for assistant sba customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What skills are essential for SBA jobs?

Assistant SBA Customer Service roles require strong communication and interpersonal skills to assist clients effectively. Attention to detail, problem-solving abilities, and familiarity with office software are also important for managing customer inquiries and documentation efficiently.

What is the 20% rule for SBA?

The 20% rule for SBA refers to the requirement that the borrower must contribute at least 20% of the total project cost when applying for certain SBA loans, such as the 7(a) loan program. This ensures the borrower has a stake in the project and reduces the lender's risk. As an Assistant SBA Customer Service representative, understanding this rule helps in guiding clients through loan eligibility and application processes.

What are common SBA job titles?

Common SBA job titles include SBA Loan Officer, SBA Business Development Specialist, SBA Customer Service Representative, and SBA Credit Analyst. These roles typically involve evaluating loan applications, providing client support, and understanding SBA loan programs, often requiring knowledge of financial analysis and customer service skills.

How to get a live agent at SBA?

To reach a live agent at the SBA, call their customer service line at 1-800-827-5722 during business hours. You can also request a callback or use the SBA's online chat feature for assistance, and having your application or loan details ready can help expedite the process.
What cities are hiring for Assistant Sba Customer Service jobs? Cities with the most Assistant Sba Customer Service job openings:
What are the most commonly searched types of Sba Customer Service jobs? The most popular types of Sba Customer Service jobs are:
What states have the most Assistant Sba Customer Service jobs? States with the most job openings for Assistant Sba Customer Service jobs include:
Assistant Sba Customer Service jobs near you
SBA Banker

SBA Banker

Renasant Bank

Atlanta, GA • On-site

$80K - $110K/yr

Other

Re-posted 17 days ago

Renasant Bank rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

131st of 149 rated banks

Job description

Overview
The SBA Banker is responsible for generating SBA loan opportunities and driving them through Renasant's SBA loan process. The SBA Banker works with management, underwriting, closing and portfolio management staff to balance the highest levels of client service, SBA and regulatory compliance and the Bank's growth and income goals. The SBA Banker may be assigned to a geographical territory.
Location listed is preferred office location but other locations within the market may be considered based upon convenience and business necessity.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
  • Develop new business opportunities that generate SBA loans (primarily SBA 7a program) and the various other ancillary Bank products required by SBA borrowers
  • Maintain knowledge of Bank loan and deposit products
  • Maintain thorough understanding of and adherence to the SBA SOP and the Bank's credit underwriting and closing policies and processes
  • Maintain effective working relationships with associates across department lines, particularly commercial bankers in the assigned footprint
  • Understand credit risk and be able to properly structure, evaluate, discuss and mitigate risk in a relationship
  • Present SBA loan requests and relevant considerations to credit team in an effort to screen and determine the Bank's appetite for the request
  • Perform basic analytical and financial analysis
  • Represent Renasant Bank in community activities
  • Attend and participate in all required Bank and Department meetings
  • Perform other related duties as assigned

Qualifications
The ideal candidate will possess the following traits:
  • Credit first approach to loan origination
  • Advanced problem solving skills along with a team orientation
  • Energetic, ambitious, entrepreneurial approach to business development
  • Trusted advisor to clients, ability to relate to borrowers with varying levels of sophistication
  • Ability to cultivate, teach and develop internal and external referral sources
  • Advanced organization and communication capabilities

Minimum:
  • A high school diploma or equivalent
  • Previous credit or lending background and skills
  • Display professional interpersonal, verbal and written communication skills
  • Working (intermediate) knowledge of MS Word, Excel and Outlook
  • Technical knowledge and proficiency to handle the activities and responsibilities of job
  • Fluency in credit criteria and loan structure requirements
  • 2 years of experience in a financial sales role
  • Client service orientation

Preferred:
  • Bachelor's degree
  • Commercial loan underwriting and account/relationship management experience

Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

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