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Assistant Retail Operations Manager Jobs (NOW HIRING)

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure ...

Retail Operations Manager

New York, NY · On-site

$80K - $85K/yr

As the Retail Operations Manager you lead The Plaza's commitment to customer service by ensuring timely door to floor execution for all inventory, ensuring proper inventory levels for fast selling ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager

Sewell, NJ · On-site

$22.27 - $38.67/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager

Mishawaka, IN · On-site

$17.16 - $29.48/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager

Amherst, NY · On-site

$20.46 - $40.06/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager

Mesa, AZ · On-site

$19.50 - $35.85/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager

Wausau, WI · On-site

$17.16 - $29.87/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

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Assistant Retail Operations Manager information

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How much do assistant retail operations manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for assistant retail operations manager in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $27.40 per hour, depending on experience, location, and employer.

What does an assistant retail operations manager do?

An Assistant Retail Operations Manager supports the store manager in overseeing daily retail operations, ensuring smooth functioning and high customer satisfaction. Their responsibilities often include supervising staff, managing inventory, implementing company policies, and assisting with sales and promotional activities. They help resolve customer issues, monitor store performance, and contribute to achieving sales targets. This role requires strong leadership, organizational, and communication skills to maintain efficient store operations.

What skills and qualifications are needed to be an assistant retail operations manager?

To thrive as an Assistant Retail Operations Manager, you need strong leadership, organizational, and inventory management skills, often supported by experience in retail and a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate teams and resolve issues efficiently. These capabilities are crucial for ensuring smooth store operations, achieving sales targets, and delivering a positive customer experience.

How does an assistant retail operations manager typically collaborate with other departments within a store?

As an Assistant Retail Operations Manager, you'll work closely with departments such as merchandising, inventory control, and customer service to ensure smooth store operations. This collaboration often involves coordinating promotional activities, managing stock levels, and addressing customer feedback. Effective communication and teamwork are essential, as you'll frequently participate in cross-functional meetings to resolve issues and implement new initiatives. Building strong relationships with department leads helps streamline processes and improve overall store performance.

What is the difference between Assistant Retail Operations Manager vs Retail Store Supervisor?

AspectAssistant Retail Operations ManagerRetail Store Supervisor
ResponsibilitiesSupports daily operations, implements policies, assists in strategic planningOversees daily store activities, manages staff, ensures customer satisfaction
Required SkillsLeadership, communication, organizational skills, familiarity with retail systemsCustomer service, team management, problem-solving skills
Work EnvironmentOffice-based with store visits, cross-store coordinationPrimarily on the sales floor managing staff and customers
Common CertificationsRetail management certifications, leadership coursesCustomer service certifications, retail training programs

The Assistant Retail Operations Manager and Retail Store Supervisor roles share overlapping skills in leadership and customer service. However, the assistant manager typically handles broader operational support and strategic tasks, while the supervisor focuses on daily store management and staff supervision. Both roles are essential in retail, with the assistant manager often acting as a bridge between store staff and higher management.

How much does an assistant retail operations manager earn in retail?

An assistant retail operations manager typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. They often oversee daily store operations, manage staff, and support sales goals, with some roles offering additional bonuses or benefits.

What cities are hiring for Assistant Retail Operations Manager jobs?

Cities with the most Assistant Retail Operations Manager job openings:

What states have the most Assistant Retail Operations Manager jobs?

States with the most job openings for Assistant Retail Operations Manager jobs include:

What are popular job titles related to Assistant Retail Operations Manager jobs?

For Assistant Retail Operations Manager jobs, the most frequently searched job titles are:

Retail Supervisor

Nashville, TN • On-site

SSA Group
Traveler Accommodation • 1 - 5K employees

$18/hr

Full-time

Retirement

Re-posted 11 days ago


SSA Group rating

6.0

Company rating: 6.0 out of 10

Based on 68 frontline employees who took The Breakroom Quiz


Job description

RETAIL SUPERVISOR
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Supervisor
Reports to: Assistant Retail Operations Manager and Retail Operations Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your locations' team is set with the operation in mind: integrate new team members, supervise assigned personnel, develop, and coach.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Perform the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Support store leadership in all inventory control programs.
  • Ensure all cash handling procedures are in effect at all times.
  • Daily oversight of floor team.
  • Promote positive attitude among teammates and guests.
  • Merchandise product to maximize sales.
  • Fulfill guest's needs quickly and efficiently.
  • Oversee cleanliness of shop and displays.
  • Resolve guest complaints and/or refunds.
  • Manage employee breaks and hours in accordance with State and Federal Labor laws.
  • Achieve sales goals and other metrics.
  • Create and implement daily check-ins, goals, and performance notes with staff.
  • Perform other duties, as the General Manager, Retail Operations Manager or Assistant Retail Operations Manager deems necessary.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary

Job Requirements
  • Strong Interpersonal and communication skills, including the ability to articulate to Retail Management, team and guests.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • General problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • POS knowledge.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience
  • One to Two years Retail supervisor experience a plus.
  • Three to Five years Retail background.
  • All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The People Department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of 1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
OFFICE USE ONLY:
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