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Assistant Retail Operations Manager Jobs in Delaware

Troon Golf

Retail Operations Coordinator

Bethany Beach, DE · On-site

$17.75 - $23.75/hr

Prepare reports, spreadsheets, charts, and presentations for management and Board meetings. * Assist with annual budgeting and forecasting. Retail Operations * Assist in the daily operation of:

Troon

Retail Operations Coordinator

Bethany Beach, DE · On-site

$17.75 - $23.75/hr

Prepare reports, spreadsheets, charts, and presentations for management and Board meetings. * Assist with annual budgeting and forecasting. Retail Operations * Assist in the daily operation of:

2nd Swing

Operations Manager, Golf Retail

Wilmington, DE · On-site

$55K - $75K/yr

Previous leadership or management experience in retail, operations, or a similar customer-focused environment * Strong communication and interpersonal skills with the ability to work effectively with ...

Meyer

Assistant Operations Manager

New Castle, DE · On-site

As an Assistant Operations Manager, you'll work closely with the Operations Manager to support the day-to-day operations of our Delaware branch. You'll help coordinate crews, equipment, schedules ...

Meyer

Assistant Operations Manager

New Castle, DE · On-site

$60K - $70K/yr

New Castle DE - New Castle, DE 19720 Position Type: Full Time Salary Range: $60,000.00 - $70,000.00 Salary As an Assistant Operations Manager, you'll work closely with the Operations Manager to ...

CVS Health

Operations Manager

Newark, DE · On-site

$19 - $29/hr

... Customer Service Assist customers with their questions, problems and complaints Promote CVS ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Dick's Sporting Goods

Uphold company merchandising and presentation standards. * Assist with the unloading of trucks ... Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what ...

Dick's Sporting Goods

Uphold company merchandising and presentation standards. * Assist with the unloading of trucks ... Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what ...

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Assistant Retail Operations Manager information

What does an assistant retail operations manager do?

An Assistant Retail Operations Manager supports the store manager in overseeing daily retail operations, ensuring smooth functioning and high customer satisfaction. Their responsibilities often include supervising staff, managing inventory, implementing company policies, and assisting with sales and promotional activities. They help resolve customer issues, monitor store performance, and contribute to achieving sales targets. This role requires strong leadership, organizational, and communication skills to maintain efficient store operations.

What skills and qualifications are needed to be an assistant retail operations manager?

To thrive as an Assistant Retail Operations Manager, you need strong leadership, organizational, and inventory management skills, often supported by experience in retail and a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate teams and resolve issues efficiently. These capabilities are crucial for ensuring smooth store operations, achieving sales targets, and delivering a positive customer experience.

How does an assistant retail operations manager typically collaborate with other departments within a store?

As an Assistant Retail Operations Manager, you'll work closely with departments such as merchandising, inventory control, and customer service to ensure smooth store operations. This collaboration often involves coordinating promotional activities, managing stock levels, and addressing customer feedback. Effective communication and teamwork are essential, as you'll frequently participate in cross-functional meetings to resolve issues and implement new initiatives. Building strong relationships with department leads helps streamline processes and improve overall store performance.

What is the difference between Assistant Retail Operations Manager vs Retail Store Supervisor?

AspectAssistant Retail Operations ManagerRetail Store Supervisor
ResponsibilitiesSupports daily operations, implements policies, assists in strategic planningOversees daily store activities, manages staff, ensures customer satisfaction
Required SkillsLeadership, communication, organizational skills, familiarity with retail systemsCustomer service, team management, problem-solving skills
Work EnvironmentOffice-based with store visits, cross-store coordinationPrimarily on the sales floor managing staff and customers
Common CertificationsRetail management certifications, leadership coursesCustomer service certifications, retail training programs

The Assistant Retail Operations Manager and Retail Store Supervisor roles share overlapping skills in leadership and customer service. However, the assistant manager typically handles broader operational support and strategic tasks, while the supervisor focuses on daily store management and staff supervision. Both roles are essential in retail, with the assistant manager often acting as a bridge between store staff and higher management.

How much does an assistant retail operations manager earn in retail?

An assistant retail operations manager typically earns between $40,000 and $60,000 annually, depending on experience, location, and company size. They often oversee daily store operations, manage staff, and support sales goals, with some roles offering additional bonuses or benefits.

What cities in Delaware are hiring for Assistant Retail Operations Manager jobs?

Cities in Delaware with the most Assistant Retail Operations Manager job openings:

Assistant Retail Operations Manager jobs near you

Retail Operations Coordinator

Bethany Beach, DE • On-site

Troon Golf
Fitness and Sports Centers • 10K+ employees
Learn more about Troon Golfexternal

$17.75 - $23.75/hr

Full-time

Re-posted 22 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

Job description

Position Summary
Sea Colony Recreational Association, managed by Troon, is seeking a highly organized, customer-focused, and detail-oriented Retail Operations Coordinator to support the daily operations of the Retail Department. This position plays a critical role in supporting the Beach Shoppe, Beach Concession, Tennis Pro Shop, and other retail operations through administrative support, inventory management, financial reporting, customer service, and point-of-sale system administration.
The ideal candidate thrives in a fast-paced hospitality environment, possesses strong retail and administrative experience, and enjoys working collaboratively with multiple departments while providing exceptional service to homeowners, guests, and staff.
This position requires working weekends and holidays during the summer season, including Memorial Day, Independence Day, and Labor Day.
Essential Duties & Responsibilities
Administrative Support
  • Provide administrative support to the Retail Operations Manager and Retail Department.
  • Answer telephones, respond to emails, maintain departmental correspondence, and greet homeowners, guests, vendors, and staff professionally.
  • Maintain departmental files, records, reports, contracts, and operational documentation.
  • Coordinate communication between Retail Operations and other Sea Colony departments.

Financial & Budget Administration
  • Prepare and process purchase orders, invoices, expense reports, check requests, vendor payments, and related documentation.
  • Monitor departmental expenditures and maintain accurate budget tracking spreadsheets.
  • Reconcile invoices and assist Accounting with discrepancies and vendor follow-up.
  • Maintain organized financial records in accordance with company procedures.

Reporting & Data Analysis
  • Compile daily, weekly, monthly, and seasonal operational reports.
  • Assist with analyzing sales, inventory, labor, and operational statistics.
  • Prepare reports, spreadsheets, charts, and presentations for management and Board meetings.
  • Assist with annual budgeting and forecasting.

Retail Operations
  • Assist in the daily operation of:
    • Beach Shoppe
    • Beach Concession
    • Tennis Pro Shop
    • Other retail venues as assigned
  • Provide exceptional customer service by resolving customer questions and concerns professionally.
  • Assist with merchandise merchandising, pricing, receiving, and inventory control.
  • Support seasonal operational planning and special events.

Inventory Management
  • Monitor inventory levels and maintain accurate inventory records.
  • Assist with receiving, transfers, cycle counts, and year-end physical inventory.
  • Coordinate inventory replenishment with vendors.
  • Assist in developing inventory plans before and after each season to maximize inventory turns and minimize shrinkage.

Point-of-Sale & Technology Support
  • Program and maintain Point-of-Sale (POS) systems.
  • Update pricing, inventory files, promotions, and product information.
  • Serve as the Retail Department liaison with Information Technology and POS vendors.
  • Troubleshoot hardware and software issues and coordinate technical support.

Customer Service
  • Provide outstanding service to homeowners, guests, seasonal employees, and vendors.
  • Assist customers with retail purchases, reservations, beach equipment rentals, and general inquiries.
  • Resolve customer concerns in a courteous and professional manner.

Operational Support
  • Assist with beach equipment operations during peak season when needed.
  • Support seasonal staffing, scheduling, and administrative onboarding.
  • Assist with departmental projects and operational initiatives.
  • Perform other duties as assigned by the Retail Operations Manager.

Travel
  • Attend one or two merchandise buying trips annually with the Retail Operations Manager.

Minimum Qualifications
Education
  • Associate's or Bachelor's degree in Business Administration, Retail Management, Hospitality Management, or related field preferred.

Experience
  • Minimum 3-5 years of administrative support experience.
  • Minimum 3 years of retail operations or retail management experience preferred.
  • Hospitality, resort, recreation, or property management experience is highly desirable.

Required Skills
  • Excellent customer service and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to manage multiple priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Advanced Microsoft Office skills, especially:
    • Excel
    • Word
    • Outlook
    • PowerPoint
  • Experience preparing financial reports and spreadsheets.
  • Familiarity with inventory management systems.
  • Experience with Point-of-Sale systems.
  • Ability to learn new software quickly.
  • Strong attention to detail and accuracy.

Physical Requirements
  • Frequently sit, stand, walk, bend, and reach.
  • Lift and carry 25-50 pounds.
  • Walk between multiple retail locations and beach stations throughout the workday.
  • Work indoors and outdoors in varying weather conditions during the summer season.

Schedule Requirements
This is a full-time position requiring flexibility.
The successful candidate must be available to work:
  • Days
  • Evenings (as needed during summer season)
  • Weekends
  • Holidays
  • Extended hours during peak summer operations

Preferred Qualifications
Preference will be given to candidates with experience in:
  • Hospitality or resort operations
  • Retail management
  • Inventory control
  • Budget administration
  • Financial reporting
  • Microsoft Excel (advanced)
  • POS administration
  • Vendor management
  • Data analysis and reporting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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