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Assistant Reservations Manager Jobs in Utah (NOW HIRING)

Montage International

Sales Reservations Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Controlling and blocking rooms and/or communicating with Assistant Reservations Manager for pre-blocking * Ensuring that all reservations transferred to PMS or front office system are accurate

Alterra

Central Reservations Supervisor

Solitude, UT · On-site

$26.50/hr

Pay: $26.50 + Commission ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership & Team Management * Supervise, coach, and support the Central Reservations team. * Assist with recruiting, hiring, onboarding ...

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Assistant Reservations Manager information

See Utah salary details

$26.4K

$54.4K

$99.2K

How much do assistant reservations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for assistant reservations manager in Utah is $54,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $63,700.00 per year, depending on experience, location, and employer.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in Utah?

For Assistant Reservations Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Assistant Reservations Manager jobs in Utah look for?

The top searched job categories for Assistant Reservations Manager jobs in Utah are:

What cities in Utah are hiring for Assistant Reservations Manager jobs?

Cities in Utah with the most Assistant Reservations Manager job openings:

Assistant Reservations Manager jobs near you

Reservations Assistant Manager - Amangiri

Aman

Canyon Point, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Support the Reservations Manager in overseeing daily reservations operations and supervising Reservations and PBX teams.

  • Assist with maximizing room revenue through upselling, handling wholesaler requests, and supporting group reservations for events.

  • Perform backup for site inspections, support special events and marketing initiatives, and contribute to team communication and departmental reports.

Job description

Location Overview
Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri's 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region's call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role
The Assistant Reservations Manager supports the Reservations Manager in overseeing daily reservations operations while ensuring exceptional guest service, revenue optimization, and adherence to Aman standards. This role assists in supervising the reservations and PBX teams, supporting sales initiatives, and maintaining strong interdepartmental communication to maximize resort performance.

Key Responsibilities

Supervise Reservations and PBX colleagues to ensure service standards and policies are upheld.

Assist with daily departmental reports, correspondence, and audits.

Support monthly departmental meetings and ongoing team communication.

Maximize room revenue through upselling and conversion strategies.

Ensure accuracy of commissions and follow up as needed.

Handle wholesaler requests and bookings.

Provide group reservations support for Events and Sales & Marketing teams.

Act as backup for site inspections and perform Manager on Duty shifts when required.

Assist with development of resort collateral, website content, and promotional materials.

Support special events, promotions, and marketing initiatives.

Supervisory Responsibilities

Oversee Reservations and PBX team members.

Conduct regular coaching, feedback, and productivity reviews.

Required Experience & Qualifications

Excellent verbal and written communication skills.

Advanced computer proficiency; Opera PMS preferred.

Strong organizational, multitasking, and time-management abilities.

Ability to work independently and collaboratively.

High attention to detail and problem-solving skills.

Flexibility to work evenings, weekends, and holidays as required.

Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.

Aman Global Complimentary Night Program.

Access and discount on Food & Beverage Outlets at Amangiri.

Aman Retail and Spa Treatment discount.

Uniform provided.

One meal is provided per shift.

401k plan available after 1 year of service with partial match.

Free Vision, Dental and Life Insurance.

Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits.

Paid time off.

If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

Apply