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Assistant Reservations Manager Jobs in Heber, UT

HYATT Hotels

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

Primary duties: - Manage group information and room inventory throughout the convention services ... reservations. - Assist in group detailing, including billing, to ensure the guest and client ...

Hyatt

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

Primary duties: - Manage group information and room inventory throughout the convention services ... reservations. - Assist in group detailing, including billing, to ensure the guest and client ...

Grand Hyatt Deer Valley

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

Primary duties: - Manage group information and room inventory throughout the convention services ... reservations. - Assist in group detailing, including billing, to ensure the guest and client ...

Vail Resorts

Assistant Front Office Manager

Park City, UT · On-site

$52K - $60K/yr

The Assistant Front Office Manager will be responsible for the daily management of the front office ... Work with sales and reservations to maximize revenue and solve oversell issues, and ensure best ...

EoS Fitness

Assistant Kids Club Manager

Orem, UT · On-site

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

EoS Fitness

Assistant Kids Club Manager

Sandy, UT · On-site

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

EōS Fitness

Assistant Kids Club Manager

Orem, UT · On-site

$14/hr

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

EōS Fitness

Assistant Kids Club Manager

Sandy, UT · On-site

$14/hr

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

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All JobsReservations JobsAssistant Reservations Manager JobsAssistant Reservations Manager Jobs in Heber, UT

Assistant Reservations Manager information

See Heber, UT salary details

$29K

$59.7K

$108.9K

How much do assistant reservations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for assistant reservations manager in Heber, UT is $59,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $69,900.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

How to become an Assistant Reservations Manager?

To become an Assistant Reservations Manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in hospitality, business, or related fields. Relevant skills include customer service, communication, and proficiency with reservation systems or property management software. Gaining experience in hospitality or reservations roles can also improve chances of advancement into this position.

How much do assistant reservations managers make in the US?

Assistant reservations managers in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the organization. They often work in hospitality or travel industries, requiring strong customer service and organizational skills.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What cities near Heber, UT are hiring for Assistant Reservations Manager jobs? Cities near Heber, UT with the most Assistant Reservations Manager job openings:
Assistant Reservations Manager jobs near you

Reservations Agent

HYATT Hotels

Park City, UT • On-site

$16.75 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

24th of 108 rated hotels

Job description

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.
The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
The Reservations Agent is responsible for handling all incoming reservation inquiries with professionalism, efficiency, and warmth. Collaborating across departments, you ensure the accuracy of information to provide a seamless experience and exceptional hospitality. Your role is critical in supporting front-of-house operations, sales, and event planning efforts-ultimately enhancing guest satisfaction and encouraging repeat business.
Primary duties:
- Manage group information and room inventory throughout the convention services process, starting at file turnover.
- Ensure accuracy when loading rooming lists and processing any changes to group reservations.
- Assist in group detailing, including billing, to ensure the guest and client planner arrival experience is seamless.
- Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and group audits
- Communication and attention to detail is key within the department and you may have other additional duties assigned by your manager.
Why Work at Hyatt?

  • Free room Nights, Discounted and friends & Family room rates*
  • Medical, Dental and vision insurance with only 30-day waiting period*!
  • 401K with company Match*
  • Free employee meal during shift
  • Generous paid time off*
  • Tuition reimbursement*
  • Employee stock purchase plan*
  • Discounted Ski Passes*
  • Excellent training, professional development and more

*Applicable for FT Year Around Positions
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.
  • Knowledge of Word, Excel, Outlook
  • Excellent multi-tasking and organizational skills
  • Time-management skills
  • Strong customer service and interface skills
  • Hotel/ resort experience preferred
  • Prior hotel front desk/ reservations experience preferred
  • Strong verbal and written communication abilities

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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