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Assistant Reservations Manager Jobs in Heber, UT

Montage International

Sales Reservations Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Controlling and blocking rooms and/or communicating with Assistant Reservations Manager for pre-blocking * Ensuring that all reservations transferred to PMS or front office system are accurate

Alterra

Central Reservations Supervisor

Solitude, UT · On-site

$26.50/hr

Pay: $26.50 + Commission ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership & Team Management * Supervise, coach, and support the Central Reservations team. * Assist with recruiting, hiring, onboarding ...

Vail Resorts

Assistant Front Office Manager

Park City, UT · On-site

$52K - $60K/mo

The Assistant Front Office Manager will be responsible for the daily management of the front office ... Work with sales and reservations to maximize revenue and solve oversell issues, and ensure best ...

EoS Fitness

Assistant Kids Club Manager

Orem, UT · On-site

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

EoS Fitness

Assistant Kids Club Manager

Sandy, UT · On-site

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

EōS Fitness

Assistant Kids Club Manager

Orem, UT · On-site

$14/hr

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

EōS Fitness

Assistant Kids Club Manager

Sandy, UT · On-site

$14/hr

We are seeking a dependable, caring, and trustworthy Assistant Kids Club Manager to join our ... Manage reservations and child agreements, ensuring efficient communication with parents and ...

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All JobsReservations JobsAssistant Reservations Manager JobsAssistant Reservations Manager Jobs in Heber, UT

Assistant Reservations Manager information

See Heber, UT salary details

$29K

$59.7K

$108.9K

How much do assistant reservations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for assistant reservations manager in Heber, UT is $59,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $69,900.00 per year, depending on experience, location, and employer.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What cities near Heber, UT are hiring for Assistant Reservations Manager jobs?

Cities near Heber, UT with the most Assistant Reservations Manager job openings:

Assistant Reservations Manager jobs near you
Infographic showing various Assistant Reservations Manager job openings in Heber, UT as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $59,721 per year, or $28.7 per hour.

Sales Reservations Agent

Montage Hotels & Resorts

Park City, UT • On-site

$15.75 - $20.50/hr

Full-time

Posted 26 days ago

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

Sales Reservations Agent

SUMMARY

The Reservations Agent serves as the voice of the hotel when guests first call or visit the property to inquire about booking. This role requires the Agent to take guest reservations in a professional and courteous manner.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

  • Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards
  • Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up
  • Accommodating in-house guest requests, ensuring a high level of guest satisfaction
  • Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system
  • Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence
  • Understanding the selling strategy for the hotel by knowing the status of room inventory and following it
  • Preparing leisure guest reservations for arrival
  • Controlling and blocking rooms and/or communicating with Assistant Reservations Manager for pre-blocking
  • Ensuring that all reservations transferred to PMS or front office system are accurate
  • Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy
  • Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests

QUALIFICATIONS

  • High school Diploma or equivalent required
  • Minimum of two (2) years' experience in a customer service role required
  • Previous experience working in an upscale hotel preferred
  • Excellent telephone etiquette and verbal and written communication skills required
  • Knowledge of Microsoft Office products such as Word, Excel, and Outlook required

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 6 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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