Billing Coordinator – Utility (Gas/Electric)
Location: 100% Remote (Anywhere in the U.S.)
Type: W-2 Contract
Pay: $20–$25/hour
Job Summary
We are hiring Billing Coordinators with prior gas or electric utility billing experience to support back-office customer accounting and billing exception processing. Candidates must have hands-on experience within a regulated utility environment.
Key Responsibilities
Review and resolve billing exceptions
Perform billing adjustments and account corrections
Ensure accurate billing per tariff and regulatory guidelines
Support call center with billing inquiries
Meet daily/monthly service level metrics
Assist with meter-to-cash related processes
Required Qualifications
High School Diploma or GED
Utility billing experience (gas or electric required)
Strong Microsoft Excel and Word skills
Working knowledge of Lotus Notes
Experience with back-office customer accounting
Strong communication and organizational skills
Ability to manage multiple deadlines