Assistant Practice Manager Jobs in Trinity, NC (NOW HIRING)

About the company

Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care. Recognizing that traditional treatment methods often fall short of reaching patients when they're most in need, Steadfast is relentlessly focused on making low-barrier, high quality care accessible to all. We know that the journey to recovery is unique for every individual, and our patient-centered approach ensures we meet patients where they are, providing evidence-based therapies with unwavering support in a compassionate environment that fosters healing and growth. We are growing rapidly and building a dedicated team of professionals who are committed to fulfilling our mission – join us!

About the role

We're looking for an experienced APP to practice at the top of their license in a supportive, evidence-based addiction medicine model. You'll collaborate closely with physicians, therapists, and peers to deliver coordinated, compassionate care. With streamlined workflows and dedicated MA support, you can spend more of your day doing what matters most: caring for your patients without distraction. We offer CME funding, mentorship, and leadership pathways, in a sustainable work environment that truly supports work-life balance. Here, you're not just part of a care team — you're helping shape the future of addiction treatment.

Responsibilities

• Diagnose and manage SUDs and associated comorbidities, embodying the Steadfast patient-first ethos.
• Collaborate with all clinic-level team members to formulate and execute patient care plans, including Medical Assistants, Peer Recovery Specialists, and Therapists.
• Provide expert compassion and patient-centered advocacy through the application of Motivational Interviewing principles.
• Practice up-to-date, life-saving, cutting-edge SUD therapies with close guidance, oversight and mentorship from specialty-trained addiction experts.
• Pioneer novel ways of improving access and overall care for disadvantaged, marginalized populations.
• Provide compassionate, patient-centered care by creating a warm and welcoming environment, fostering trust and strong relationships with patients and communities.
• Demonstrate flexibility and a proactive attitude in adapting to diverse patient needs and situations.
• Continuously seek out new knowledge and stay informed on new medical advancements, maintaining a lifelong learning mindset to deliver the best care possible.
• Provide occasional cross-coverage for inpatient consult APPs as needed, ensuring seamless patient care and team support.

• Medical, dental & vision insurance (60% of premiums covered by the company)
• Flexible time off with generous PTO, floating holidays, and paid volunteer days
• Re-Fuel Days: 4 additional paid days off annually for mental health, rest, or CEU activities
• Continuing education: Annual CEU stipend plus ongoing paid training
• Employee Assistance Program (EAP): Free, confidential access to therapy, legal, financial, and wellness resources
• Protected daily time for recharging, clinical supervision, cross-functional collaboration, and administrative work
• MA/LPN, and Peer Recovery Specialist support so you can practice at the top of your license
• Collaborative care model with physician backup and therapist support
• Manageable panel sizes
• AI-enabled EMR documentation to reduce administrative burden
• Protected time for clinical huddles and care planning
• 401(k) with up to 5% company match
• 100% employer-paid short- and long-term disability and employer-sponsored life insurance
• Clinician-led leadership, including Dr. Mac Stephen (Co-Founder & CCO), Morgan Schlundt, PA-C(Head of Medical Operations), and Ashlee Lewis, FNP (Director of APP Development & Hospital Partnerships)
• Ground-floor opportunity to help shape how we grow

Background

• NP (FNP, AGNP, PMHNP preferred) or PA-C (Internal, Family, Emergency Medicine experience preferred), with a minimum of 2+ years of clinical experience as a provider — ideally in an outpatient setting.
• Comprehensive medical and/or psychiatric evaluation & management experience in substance use disorder treatment, preferably in an outpatient setting.
• Demonstrated ability to work independently and confidently manage a full patient panel with minimal ramp-up time.
• Strong knowledge of SUD diagnoses, medications, and treatment modalities.
• Ability to effectively interact with diverse staff, patients, and community members.
• Excellent interpersonal skills, a flexible, can-do mentality, and a commitment to continuous learning and professional development.
• Passionate about Steadfast Health's mission to provide low-barrier, non-punitive, harm-reductionist SUD care.

Physical Requirements

• Ability to remain in a stationary position (sitting or standing) for extended periods while conducting patient visits, charting, and team collaboration.
• Frequent movement throughout the clinic to interact with patients, team members, and equipment.
• Ability to operate standard clinical and office equipment, including computers, medical devices, and phones.
• Must be able to lift and/or move up to 25 pounds occasionally (e.g., medical supplies, patient records, small equipment).
• Visual acuity and manual dexterity sufficient to perform medical procedures, assess patients, and use electronic health record systems.
• Ability to communicate clearly and effectively in person and over the phone, including during emotionally charged or crisis situations.
• Must be able to respond quickly and calmly to urgent or emergency situations in the clinic.

Schedule: This role follows the anticipated schedule of Monday - Friday, 8:30a - 5:00p local time. Please note that this schedule may evolve based on organizational needs, and flexibility may be required as Steadfast Health continues to grow.

Salary: This is a full-time, W2 position offering a salary of $130,000 - $145,000, commensurate with experience with a 5% monthly performance based bonus.

Investors & Partners

Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.