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Assistant Pos Technical Support Jobs in Riverside, CA

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Install, configure, and maintain desktop software and business applications. * Assist with ... Document support requests, resolutions, and technical procedures within the ticketing system.

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Install, configure, and maintain desktop software and business applications. * Assist with ... Document support requests, resolutions, and technical procedures within the ticketing system.

Abbott

Technical Support Scientist

Pomona, CA · On-site

Technical Support Scientist Working at Abbott At Abbott, you can do work that matters, grow, and ... and assist in problem solving * Test product, compile data, perform data analysis and prepare ...

New

Abbott

Technical Support Scientist

Pomona, CA

Technical Support Scientist Working at Abbott At Abbott, you can do work that matters, grow, and ... and assist in problem solving * Test product, compile data, perform data analysis and prepare ...

New

Abbott

Technical Support Scientist

Pomona, CA · On-site

Technical Support Scientist Working at Abbott At Abbott, you can do work that matters, grow, and ... and assist in problem solving * Test product, compile data, perform data analysis and prepare ...

New

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All JobsPos Technical Support JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Riverside, CA

Assistant Pos Technical Support information

See Riverside, CA salary details

$19.8K

$46.2K

$79.8K

How much do assistant pos technical support jobs pay per year?

As of Jul 12, 2026, the average yearly pay for assistant pos technical support in Riverside, CA is $46,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $45,900.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Riverside, CA? The most popular types of Pos Technical Support jobs in Riverside, CA are:
What are popular job titles related to Assistant Pos Technical Support jobs in Riverside, CA? For Assistant Pos Technical Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Assistant Pos Technical Support jobs in Riverside, CA look for? The top searched job categories for Assistant Pos Technical Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Pos Technical Support jobs? Cities near Riverside, CA with the most Assistant Pos Technical Support job openings:
Assistant Pos Technical Support jobs near you
Technical Support Specialist

Technical Support Specialist

MetroSys

Irvine, CA • On-site

$20 - $30/hr

Other

Posted 16 days ago

Job description

Position Overview

MetroSys is seeking a dependable and customer-focused Technical Support Specialist to support the day-to-day IT operations of a growing technology manufacturing organization in Irvine, CA. This hybrid role provides both onsite and remote support for end users, ensuring the stability, security, and performance of the company's IT environment.

The ideal candidate has strong troubleshooting skills, enjoys working directly with end users, and has experience supporting Microsoft 365, Windows workstations, and general office technology. This role is well suited for someone looking to broaden their infrastructure knowledge while supporting a modern business environment.

Key Responsibilities
  • Provide Tier 1 and Tier 2 technical support for end users across office and manufacturing environments.
  • Troubleshoot and resolve issues involving:
    • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
    • Windows 10/11 workstations
    • Desktop and laptop hardware
    • Printers, peripherals, and mobile devices
    • Basic network connectivity
  • Provision and deploy new user workstations and equipment.
  • Support user account administration, password resets, and Microsoft Entra ID/Microsoft 365 account management.
  • Install, configure, and maintain desktop software and business applications.
  • Assist with onboarding and offboarding activities, including equipment setup and user provisioning.
  • Maintain IT inventory and asset records.
  • Document support requests, resolutions, and technical procedures within the ticketing system.
  • Escalate infrastructure, networking, and server issues to senior engineering teams when appropriate.
  • Provide excellent customer service while supporting employees across multiple departments.
Required Qualifications
  • 2–5 years of experience in Help Desk, Desktop Support, or Technical Support roles.
  • Strong experience supporting:
    • Microsoft 365
    • Windows 10/11
    • Microsoft Office applications
    • Desktop and laptop hardware
  • Basic understanding of:
    • Microsoft Entra ID (Azure AD)
    • Active Directory
    • Networking fundamentals (TCP/IP, DNS, DHCP)
  • Experience using ticketing systems to manage incidents and service requests.
  • Excellent troubleshooting, communication, and customer service skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
Preferred Qualifications
  • Experience supporting small to mid-sized manufacturing environments.
  • Familiarity with Microsoft Intune or endpoint management solutions.
  • Experience with Microsoft Teams administration.
  • CompTIA A+, Network+, or Microsoft certifications.
  • Exposure to VMware or virtualization technologies is a plus.

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