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Assistant Pos Technical Support Jobs in Riverside, CA

Ameta USA

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Technical Support Specialist

City Of Industry, CA · On-site

$50K - $60K/yr

At Ameta, technical support is not treated like a cost center -- it is one of the core reasons ... What You'll Do * Assist customers with setup and troubleshooting of IP cameras, NVRs, networking ...

New

Ameta USA

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Technical Support Specialist

City Of Industry, CA · On-site

$50K - $60K/yr

At Ameta, technical support is not treated like a cost center -- it is one of the core reasons ... What You'll Do * Assist customers with setup and troubleshooting of IP cameras, NVRs, networking ...

New

Professional Search Group - Orange County

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Technical Customer Support Representative

Irvine, CA · Remote

$22 - $27/hr

Replicate technical issues to identify root causes and solutions * Assist with testing of systems, networks, and hardware when needed * Install or support updates to software and hardware * Maintain ...

Professional Search Group - Orange County

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Technical Customer Support Representative

Corona, CA · Remote

$22 - $27/hr

Replicate technical issues to identify root causes and solutions * Assist with testing of systems, networks, and hardware when needed * Install or support updates to software and hardware * Maintain ...

Focus Point Of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

Pos Help Desk Technician A POS Help Desk Technician is responsible for providing phone support to ... technical and application support; tracking and monitoring the problem to insure a timely ...

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All JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Riverside, CA

Assistant Pos Technical Support information

See Riverside, CA salary details

$19.8K

$46.2K

$79.8K

How much do assistant pos technical support jobs pay per year?

As of May 28, 2026, the average yearly pay for assistant pos technical support in Riverside, CA is $46,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $45,900.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are popular job titles related to Assistant Pos Technical Support jobs in Riverside, CA? For Assistant Pos Technical Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Assistant Pos Technical Support jobs in Riverside, CA look for? The top searched job categories for Assistant Pos Technical Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Pos Technical Support jobs? Cities near Riverside, CA with the most Assistant Pos Technical Support job openings:
Assistant Pos Technical Support jobs near you

Technical Support Specialist

Ameta USA

City Of Industry, CA • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

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Job description

Compensation & Benefits

  • Salary: $50,000 – $60,000 per year DOE
  • Paid Time Off (PTO)
  • Paid Sick Days
  • Company Paid Holidays
  • Company-Sponsored Health, Dental & Vision Insurance
  • Company Matching 401(k) Plan
  • Annual Performance Bonus Tied to Company Performance


About Ameta

Ameta is a growing North American distributor of intelligent security systems and IP surveillance technology. We support professional installers, integrators, and businesses across the United States and Canada through our AIBASE product ecosystem.

At Ameta, technical support is not treated like a cost center — it is one of the core reasons customers choose to work with us.

We are looking for a motivated entry-level Technical Support Specialist who is eager to build a long-term career in IP networking, surveillance systems, and customer support.

This is an ideal opportunity for someone with formal education or training in:

  • Networking
  • IT
  • Computer Systems
  • Cybersecurity
  • Telecommunications
  • Electronics Technology

No prior CCTV industry experience is required. We are willing to train the right candidate.

What You’ll Do

  • Assist customers with setup and troubleshooting of IP cameras, NVRs, networking equipment, and remote access systems
  • Help customers configure mobile apps, remote viewing, and AI features
  • Diagnose networking-related issues involving switches, routers, PoE, IP addressing, bandwidth, and connectivity
  • Provide support by phone, email, and remote screen sharing
  • Escalate advanced technical issues when needed
  • Document support cases and resolutions clearly
  • Learn AIBASE products, software platforms, and system design best practices
  • Deliver a high level of customer care and professionalism during every interaction

What We’re Looking For

Technical Foundations

  • Basic understanding of:
    • IP networking
    • Routers & switches
    • PoE technology
    • DHCP / Static IP addressing
    • Internet connectivity
    • Windows PC troubleshooting
  • Formal education, certification, or vocational training in IT/networking preferred
  • Familiarity with networking concepts is more important than CCTV experience

Personality & Attitude

We care deeply about attitude and customer service.

The ideal candidate is:

  • Friendly and patient with customers
  • Calm under pressure
  • A strong communicator
  • Detail-oriented
  • Eager to learn
  • Professional and dependable
  • Comfortable talking to customers on the phone
  • Team-oriented with a positive mindset

Bonus Skills (Not Required)

  • CompTIA Network+
  • Experience with Ubiquiti, UniFi, or managed switches
  • CCTV or access control experience
  • Remote desktop / remote support tools
  • Experience working in technical customer support

Why Join Ameta?

  • Work with advanced AI-powered security technologies
  • Learn from experienced industry professionals
  • Fast-growing company with long-term career growth opportunities
  • Hands-on exposure to networking, surveillance, AI, and enterprise systems
  • Supportive team environment
  • Opportunity to become a high-level technical specialist over time