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Assistant Pos Technical Support Jobs in Baton Rouge, LA

Immense Networks

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Level Two Technical Engineer

Baton Rouge, LA · On-site

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will handle escalated technical issues, provide advanced troubleshooting, and assist with project-based work while ensuring high- quality IT support for our clients. Responsibilities:

Immense Networks

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Level One Technical Engineer

Baton Rouge, LA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Immense Networks is looking for a Level One Technical Engineer with a passion for IT support, ... Maintain asset inventory and assist with equipment tracking. * Support Microsoft 365 services such ...

Johnstone Supply LLC

Tech Support Trainer HVAC

Baton Rouge, LA · On-site

$29K - $36K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support and troubleshooting assistance to customers and internal employees regarding HVAC-R equipment and applications. * Assist with on-site field support for difficult or ...

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All JobsPos Technical Support JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Baton Rouge, LA

Assistant Pos Technical Support information

See Baton Rouge, LA salary details

$18.2K

$42.5K

$73.5K

How much do assistant pos technical support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for assistant pos technical support in Baton Rouge, LA is $42,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $42,200.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are popular job titles related to Assistant Pos Technical Support jobs in Baton Rouge, LA?

For Assistant Pos Technical Support jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Assistant Pos Technical Support jobs in Baton Rouge, LA look for?

The top searched job categories for Assistant Pos Technical Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Assistant Pos Technical Support jobs?

Cities near Baton Rouge, LA with the most Assistant Pos Technical Support job openings:

Assistant Pos Technical Support jobs near you
Infographic showing various Assistant Pos Technical Support job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,507 per year, or $20.4 per hour.

Technical Support Specialist

Booth and Associates

Baton Rouge, LA

Full-time

Posted 25 days ago

Job description

Description

Occupational Summary: As a Technical Support Specialist, you will serve as one of the primary points of contact for all things IT at Booth & Associates' six offices. You will be responsible for installation, integration, maintenance, troubleshooting, and upkeep of the software and systems that support our operations in each office.  You will also work with the IT Manager to research solutions to IT issues that arise within the company. This position will be in-office.


Position duties include: 

Effectively work with technical and non-technical end-users to resolve software and hardware issues across multiple offices.

Administer and support the latest versions of Windows and engineering software

Provision and deploy workstations, user accounts, applications, and related IT resources for new and existing employees

Support and contribute to a company-wide safety culture by following established safety standards, policies, and best practices, helping to ensure a safe environment for employees, clients, and the public.

Manage IT inventory and coordinate repair of a variety of hardware (e.g. laptops, desktops, accessories, phones)

Travel occasionally to company offices to provide onsite technical support, equipment deployment, and project assistance as needed.

Understand networking fundamentals and be our onsite hands for core networking issues (switching, routing, WiFi access points, etc)

Communicate professionally with employees and clients in person, over the phone, and remotely to diagnose and resolve technical issues. 

Actively update, maintain and monitor all aspects of computer networks

Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Create SOPs for both IT team and employee use for actions, processes, etc.

Assist management in creating training materials pertaining to computer troubleshooting and usage

Effectively communicate technical concepts to technical and non-technical end-users.

The above statements describe the general nature and level of work being performed by individuals assigned to this position. This list is not intended to be an exhaustive list of all responsibilities and duties required of personnel.


Minimum Qualifications: 

Associate degree in Computer Science, Information Technology, Information Security, Networking or any other related field.

  2 years of applicable experience required 

Time-management skills and the ability to establish reasonable and attainable deadlines for resolutions

Familiarity with help desk software's such as EasyVista and Samange is a plus

Knowledge of remote access desktop programs and how to use them

Ability to communicate efficiently with employees to learn more about tickets by asking questions and engaging in conversations

Experience supporting Windows server environments either through work experience, classwork, or home projects.

Self-starter that can operate independently, but also collaborate with colleagues across multiple offices


Preferred Skills / Nice to Have:

Experience supporting engineering software such as Autodesk AutoCAD, Civil 3D, Bentley products, Bluebeam, ETAP, and EMTP.

Experience with PowerShell scripting for automation and systems administration.

Experience administering Microsoft 365 services, including SharePoint, Azure Active Directory, Teams, etc.

Understanding of cybersecurity best practices, including MFA, endpoint protection, and vulnerability remediation.

CompTIA A+, Network+, Security+, Microsoft AZ-900, Microsoft SC-900, or other relevant industry certifications.

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