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Assistant Peloton Customer Service Jobs in Decatur, IL

Customer Service Associate I

Decatur, IL · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Lincoln, IL · On-site

$14.25 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Decatur, IL · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Decatur, IL · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Decatur, IL · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Clinton, IL · On-site

$15 - $20.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Director of Customer Service

Decatur, IL · On-site

$135K - $180K/yr

As the Director of Customer Service, you'll lead the talented team responsible for supporting our ... assist with your move. Marvin offers an extensive relocation benefit package that includes the ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Takes customer to OTC aisle when possible to assist in locating products. * Keeps counters and ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Takes customer to OTC aisle when possible to assist in locating products. * Keeps counters and ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Takes customer to OTC aisle when possible to assist in locating products. * Keeps counters and ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Takes customer to OTC aisle when possible to assist in locating products. * Keeps counters and ...

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Assistant Peloton Customer Service information

See Decatur, IL salary details

$11

$19

$27

How much do assistant peloton customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for assistant peloton customer service in Decatur, IL is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.16 per hour, depending on experience, location, and employer.

How to get hired at Peloton?

To get hired as an Assistant Peloton Customer Service representative, applicants should submit an online application through Peloton's careers page, highlighting relevant customer service experience and communication skills. Candidates may undergo phone screenings, virtual interviews, and skills assessments. Familiarity with Peloton products and a customer-focused attitude are beneficial for the hiring process.

Does Peloton allow remote work?

For the Assistant Peloton Customer Service role, Peloton offers some remote work options, especially for customer support positions that can be performed virtually. However, availability of remote work may vary based on the specific role, location, and company policies, and some in-person presence might be required for certain tasks or team collaboration.

What is the difference between Assistant Peloton Customer Service vs Peloton Technical Support?

AspectAssistant Peloton Customer ServicePeloton Technical Support
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, possibly certifications
Work EnvironmentCall centers, remote or in-person customer serviceTechnical support centers, remote troubleshooting
Employer & IndustryPeloton, fitness technology industryPeloton, fitness technology industry

Assistant Peloton Customer Service primarily handles customer inquiries, account issues, and product information, focusing on communication and customer satisfaction. Peloton Technical Support deals with technical troubleshooting, device setup, and resolving hardware or software problems. While both roles support Peloton users, the Customer Service role emphasizes customer interaction, whereas Technical Support requires technical expertise.

How much do Peloton production assistants make?

Peloton production assistants typically earn around $15 to $20 per hour, depending on experience and location. They often work in a fast-paced environment, supporting video and content production processes, and may require basic technical skills and attention to detail.

What does an Assistant Peloton Customer Service representative do?

An Assistant Peloton Customer Service representative helps customers with questions and issues related to Peloton products and services. This includes assisting with account management, technical troubleshooting, order tracking, and providing information about Peloton equipment or subscriptions. They communicate with customers via phone, email, or chat to ensure a positive experience and resolve concerns efficiently. Their goal is to deliver excellent service and support to Peloton users.

What are some typical challenges faced by Assistant Peloton Customer Service representatives, and how can they be addressed?

Assistant Peloton Customer Service representatives often encounter challenges such as handling high volumes of customer inquiries, troubleshooting technical issues with equipment, and managing escalations from dissatisfied customers. Success in this role requires strong communication skills, patience, and the ability to quickly learn about Peloton’s products and digital systems. Team members are supported with ongoing training and have access to a collaborative environment where sharing solutions and best practices is encouraged. Regular feedback sessions and knowledge-sharing help representatives continuously improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as an Assistant Peloton Customer Service representative, and why are they important?

To thrive as an Assistant Peloton Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, typically supported by a high school diploma or equivalent. Familiarity with CRM systems like Salesforce, helpdesk platforms, and Peloton’s product ecosystem is essential. Patience, active listening, and a customer-first attitude are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and the ability to represent the Peloton brand positively.

Is Peloton customer service good?

Peloton customer service roles, including assistant positions, are generally considered to have mixed reviews. Employees often cite helpfulness and training as strengths, but some report challenges with response times and issue resolution. Customer service representatives typically need strong communication skills and product knowledge to succeed in the role.
What job categories do people searching Assistant Peloton Customer Service jobs in Decatur, IL look for? The top searched job categories for Assistant Peloton Customer Service jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Assistant Peloton Customer Service jobs? Cities near Decatur, IL with the most Assistant Peloton Customer Service job openings:
Customer Service Associate I

Customer Service Associate I

Dollartree

Decatur, IL • On-site

$14 - $19.50/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,482 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time1315 North Water St,Decatur,Illinois 6252221819Family Dollar

Min:

15

Max:

15.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dollar Tree logo

About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US