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Assistant Medical Support Supervisor information

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How much do assistant medical support supervisor jobs pay per year?

As of Sep 10, 2026, the average yearly pay for assistant medical support supervisor in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What is an assistant medical support supervisor?

An Assistant Medical Support Supervisor is a healthcare professional who assists in overseeing the administrative and operational aspects of a medical support team. They help manage staff schedules, ensure compliance with healthcare regulations, handle patient records, and support the smooth functioning of medical offices or clinics. This role typically involves a combination of supervisory duties and hands-on administrative work to maintain efficient medical support services.

What are the key skills and qualifications needed to thrive as an assistant medical support supervisor, and why are they important?

To thrive as an Assistant Medical Support Supervisor, you need a solid background in healthcare administration, knowledge of medical terminology, and experience in supervisory roles, often supported by an associate or bachelor's degree in healthcare or a related field. Familiarity with electronic health record (EHR) systems, scheduling platforms, and office management software is typically required. Strong leadership, problem-solving abilities, and effective interpersonal communication set outstanding candidates apart. These skills ensure efficient clinic operations, high-quality patient service, and cohesive team performance in a dynamic medical environment.

What are some common challenges faced by assistant medical support supervisors, and how can they be addressed?

Assistant Medical Support Supervisors often navigate the challenge of balancing administrative duties with supporting clinical staff in a fast-paced healthcare environment. Coordinating schedules, resolving patient concerns, and ensuring compliance with healthcare regulations require strong organizational and interpersonal skills. Proactive communication and adaptability are key to overcoming these challenges, as is fostering teamwork between administrative and medical staff to streamline workflows and improve patient care. Regular training and open feedback channels also help address issues quickly and maintain high standards.

What is the difference between Assistant Medical Support Supervisor vs Medical Support Specialist?

AspectAssistant Medical Support SupervisorMedical Support Specialist
CredentialsCPR certification, medical office experienceCPR certification, medical office experience
Work EnvironmentClinics, hospitals, healthcare facilitiesClinics, hospitals, healthcare facilities
Employer & IndustryHealthcare providers, clinicsHealthcare providers, clinics
Primary ResponsibilitiesSupervising support staff, assisting with patient flowHandling patient inquiries, administrative tasks

The Assistant Medical Support Supervisor and Medical Support Specialist roles share similar credentials and work environments within healthcare settings. The supervisor role involves overseeing staff and supporting operations, while the specialist focuses on direct patient support and administrative duties. Both positions are essential for efficient healthcare delivery and are often searched together by those seeking roles in medical support.

What cities are hiring for Assistant Medical Support Supervisor jobs?

Cities with the most Assistant Medical Support Supervisor job openings:

What states have the most Assistant Medical Support Supervisor jobs?

States with the most job openings for Assistant Medical Support Supervisor jobs include:

What are popular job titles related to Assistant Medical Support Supervisor jobs?

For Assistant Medical Support Supervisor jobs, the most frequently searched job titles are:

Assistant Medical Support Supervisor jobs near you

Medical Support Assistant (Medical Receptionist)

Oklahoma City, OK • On-site

Customer Value Partners
Professional, Scientific, and Technical Services • 51 - 200 employees
Learn more about Customer Value Partnersexternal

$18.36/hr

Full-time

Re-posted 15 days ago

Job description

Overview
CVP seeks Medical Support Assistants (MSA) to join our team in support of the Oklahoma City VA Health Care System, Oklahoma City VA Medical Center located at 921 Northeast 13th Street, Oklahoma City, OK 73104.
This is a full-time, remote position supporting the VISN 19 Office of Community Care (OCC). Candidates must reside within 50 miles of the Oklahoma City VA Medical Center. Working hours are Monday through Friday, 8:00 AM to 4:30 PM local time, excluding federal holidays. Previous VA experience is preferred.
As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.
Responsibilities
  • Perform appointment scheduling, tracking, and pre- and post-appointment contacts in accordance with VHA Directive 1230, Outpatient Scheduling Processes and Procedures, and VHA Directive 1232, Consult Management
  • Coordinate and authorize Veteran care with community providers that the VA does not supply or cannot supply in a timely manner
  • Process community care consults via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS) and other systems as needed
  • Validate and update patient demographic information, including phone number, address, next of kin, emergency contact, and insurance capture
  • Ensure all necessary health and administrative information is processed and integrated into the Computerized Patient Record System (CPRS) and Veterans Health Information Systems and Technology Architecture (VistA)
  • Screen and receive phone calls in a courteous and timely manner; answer the phone within 5 rings and follow appropriate telephone etiquette
  • Respond to telephone inquiries regarding the delivery of services
  • Maintain proficiency and daily use of VA software including CPRS, VistA, CTM, VetLink, HSRM, PPMS, and Microsoft Office Suite products including Word, Excel, Outlook, and Microsoft Teams
  • Open and close clinics daily and update no-shows within 24 hours of appointment
  • Monitor incoming and outgoing faxes and mail in accordance with HIPAA standards
  • Retrieve and respond to voicemail within 48 business hours
  • Complete an average minimum of 20 cases per day over a weekly period
  • Communicate with internal medical providers on rules and regulations for VA Community Care and advise on appropriate processes
  • Serve as a Patient Relations Representative; actively listen to feedback and patient concerns and resolve patient complaints and co-worker concerns in a tactful, professional manner
  • Work collaboratively with the Lead Scheduler and scheduling team to ensure all schedulers are competent and represent the VA in a positive, proactive manner
  • Notify supervisor and Lead MSA when automated systems are not performing as needed
  • Maintain computer and IT security; accept full responsibility for all transactions under personal badge, access, and verify codes
  • Protect electronic and printed files containing sensitive information from unauthorized release, loss, alteration, or deletion
  • Ensure all patients are identified with appropriate two patient identifiers per policy
  • Maintain zero breaches of privacy or confidentiality
  • Assess compliance with The Joint Commission (TJC) and other regulatory program review criteria governing service

Qualifications
  • Must be eligible to obtain a Public Trust government security clearance; US Citizenship required
  • Must be a resident of the United States and reside within 50 miles of the Oklahoma City VA Medical Center
  • High School Diploma or GED equivalent
  • Oral and written proficiency in English
  • Basic computer skills with daily proficiency in Microsoft Office Suite
  • Typing speed of at least 50 words per minute (must complete typing test)
  • Basic medical terminology knowledge
  • Minimum 6 months of customer service experience
  • No health or physical disability restrictions that would interfere with the performance of assigned duties
  • Prior VA or federal healthcare administrative experience is preferred

Location
  • Remote
  • Must reside within 50 miles of the Oklahoma City VA Medical Center, Oklahoma City, OK

Shift
  • Monday - Friday, 8:00 AM to 4:30 PM

Pay Rate
  • Hourly Pay: $18.36/hr
  • Health & Wellness (H&W): $5.09/hr (H&W will be prorated based on enrollment in the benefits offered, including automatic enrollment in employer-paid plans)

About CVP
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.
CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.
At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

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