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Assistant Manager Of Customer Operations Jobs (NOW HIRING)

GEODIS

Customer Operations Representative

Plano, TX · On-site

$22 - $23/hr

Manage the day to day operations of the specific account(s) assigned to you and identify opportunities to improve service and increase business * Analyze customer inquiries, make informed decisions ...

Viant Medical Inc.

$60 - $80/hr

The Senior Customer Operations Specialist performs advanced customer service and operational ... Strong sales, service, and customer relationship management acumen * 5-8 years of relevant customer ...

Human Interest

Senior Manager, Customer Operations

OR · On-site +1

About the role As a Senior Manager of Operations within Customer Success & Operations, you will lead a multi-team organization of Operations Managers responsible for the accurate, compliant, and ...

ProducePay

Customer Operations Associate

Chicago, IL · On-site

$250/hr

You'll be a key part of day-to-day operations--working directly with customers and hourly workers ... Partner with the regional Engagement Manager and Sales team to visit prospective customer locations ...

Pelico

Customer Operations Seattle

Seattle, WA · On-site

About the Role You'll own the success of our customers from the moment they sign -- not just in terms of adoption, but in delivering real operational outcomes inside some of the most complex ...

RXO

Customer Operations Representative

Naperville, IL · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... with managing the branches key accounts * Enter loads and confirm notes about the status of ...

ADT

Team Manager Existing Customer Operations

Pearl, MS · On-site

$55K - $110K/yr

Responsible for planning, implementing and managing the activities in support of the existing ... impact operation. Experience calculating economic impact or offerings on a customers' business ...

Uloop Inc.

Customer Operations Coordinator

Miami, FL · On-site

$60 - $80/hr

Position Summary The Customer Operations Coordinator is responsible for managing customer orders ... SAP and manage order lifecycle. * Own and maintain the Master Price List, ensuring accuracy of ...

Customer Operations

PAC, Rep 1

Saint Ann, MO · On-site

$15 - $20.25/hr

With a variety of tools and resources, you'll work hard to fix customer issues. Throughout your shift, you'll contact customers to resolve failures, make provisioning updates, update records, and ...

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Assistant Manager Of Customer Operations information

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$28K

$58.1K

$108.5K

How much do assistant manager of customer operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for assistant manager of customer operations in the United States is $58,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $67,000.00 per year, depending on experience, location, and employer.

What does an assistant manager of customer operations do?

An Assistant Manager of Customer Operations supports the daily management of a company's customer service or operations team. They help oversee staff, ensure customer satisfaction, and implement policies to improve service delivery. Their responsibilities often include handling escalated customer issues, coordinating with other departments, and assisting in training and performance evaluations. This role plays a key part in maintaining efficient operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as an assistant manager of customer operations?

To thrive as an Assistant Manager of Customer Operations, you need strong leadership, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, data analytics tools, and workflow management software is typically required. Excellent communication, conflict resolution, and team-building abilities help you stand out in this role. These skills are essential for driving customer satisfaction, streamlining operations, and effectively leading teams to achieve organizational goals.

How does an assistant manager of customer operations typically collaborate with other departments to resolve customer issues?

An Assistant Manager of Customer Operations often acts as a bridge between the customer service team and other departments such as sales, logistics, and technical support. When complex customer issues arise, they coordinate with these teams to find swift and effective solutions, ensuring a seamless customer experience. This role requires strong communication and organizational skills to manage cross-functional collaboration and follow-up on resolutions. Regular interdepartmental meetings and shared platforms are commonly used to streamline this process.

What is the difference between Assistant Manager Of Customer Operations vs Customer Service Supervisor?

AspectAssistant Manager Of Customer OperationsCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees multiple customer service teams, manages operations, and implements strategies in corporate settingsSupervises frontline customer service staff, handles escalations, and ensures service quality at the team level
Employer & Industry UsageCommon in retail, banking, telecom, and service industries for mid-level managementFound in similar industries, focusing on team supervision and customer satisfaction

The Assistant Manager Of Customer Operations typically has broader responsibilities, overseeing multiple teams and strategic initiatives, while the Customer Service Supervisor focuses on direct team supervision and daily customer interactions. Both roles are essential for delivering excellent customer service but differ in scope and level of responsibility.

What is a assistant manager of customer operations?

An assistant manager of customer operations supports the management of customer service teams, ensuring efficient handling of customer inquiries, complaints, and service delivery. They often oversee daily operations, implement policies, and may use customer relationship management (CRM) tools to improve customer satisfaction. This role typically requires strong communication skills and experience in customer service or operations management.

What cities are hiring for Assistant Manager Of Customer Operations jobs?

Cities with the most Assistant Manager Of Customer Operations job openings:

What states have the most Assistant Manager Of Customer Operations jobs?

States with the most job openings for Assistant Manager Of Customer Operations jobs include:

What are popular job titles related to Assistant Manager Of Customer Operations jobs?

For Assistant Manager Of Customer Operations jobs, the most frequently searched job titles are:

Assistant Manager Of Customer Operations jobs near you

Customer & Operations Coordinator

Tustin, CA • On-site

W3Global Inc.
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about W3Global Inc.external

$65K - $72K/yr

Full-time

Re-posted 3 days ago

Job description

Role Description

This is a full-time, on-site role for a Customer & Operations Coordinator located in Lake Forest, CA. The role involves managing daily operations, coordinating with internal teams, and providing exceptional customer service. Responsibilities include maintaining efficient workflows, supporting administrative functions, and collaborating with team members to ensure seamless operations that meet customer needs and align with organizational goals.

Qualifications

  • Strong Customer Service and Communication skills to effectively handle inquiries and foster positive relationships with clients and stakeholders

  • Proficiency in Operations Management and Analytical Skills for optimizing processes and overseeing daily operations

  • Experience as an Administrative Assistant with excellent organizational and time management abilities

  • Detail-oriented with problem-solving skills and a proactive approach to addressing challenges

  • Proficiency in relevant software and tools such as Microsoft Office Suite or operational management systems

  • Experience in the manufacturing or construction industry is a plus

  • Bachelor's degree in Business Administration, Operations Management, or a related field is preferred

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

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