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Assistant Manager Of Customer Operations Jobs (NOW HIRING)

Jobgether

Director of Customer Experience Operations

This position is listed on behalf of a partner company, who manages all applications and next steps ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Customer Operations

Human Resources Manager

Bridgeton, MO · On-site

Our HR team plays the integral role of keeping our employees happy, growing, protected, and insured ... When you join our team, you'll be keeping our customers connected to what matters most in 41 states ...

Corning

Customer Operations Specialist

Charlotte, NC · On-site

Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the ... Proficiency in using customer management software and other computer systems, including Salesforce.

HyVee

Assistant Manager of Perishables

Raytown, MO · On-site

... customers and each other. Job Title: Assistant Manager Store Operations; Assistant Manager ... Supervises and coordinates the activities of employees. Ensures that customer's needs are met. Core ...

Corning

Customer Operations Specialist

Charlotte, NC · On-site

From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries ... Proficiency in using customer management software and other computer systems, including Salesforce.

Movado Group

Customer Operations Coordinator

Paramus, NJ · On-site

$250/hr

Open-Order Management and Customer Commitments Perform daily follow-up of open, blocked, incomplete ... Troubleshoot operational billing issues and support approved invoice corrections or re-billing ...

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Assistant Manager Of Customer Operations information

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$58.1K

$108.5K

How much do assistant manager of customer operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for assistant manager of customer operations in the United States is $58,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $67,000.00 per year, depending on experience, location, and employer.

What does an assistant manager of customer operations do?

An Assistant Manager of Customer Operations supports the daily management of a company's customer service or operations team. They help oversee staff, ensure customer satisfaction, and implement policies to improve service delivery. Their responsibilities often include handling escalated customer issues, coordinating with other departments, and assisting in training and performance evaluations. This role plays a key part in maintaining efficient operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as an assistant manager of customer operations?

To thrive as an Assistant Manager of Customer Operations, you need strong leadership, problem-solving, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) systems, data analytics tools, and workflow management software is typically required. Excellent communication, conflict resolution, and team-building abilities help you stand out in this role. These skills are essential for driving customer satisfaction, streamlining operations, and effectively leading teams to achieve organizational goals.

How does an assistant manager of customer operations typically collaborate with other departments to resolve customer issues?

An Assistant Manager of Customer Operations often acts as a bridge between the customer service team and other departments such as sales, logistics, and technical support. When complex customer issues arise, they coordinate with these teams to find swift and effective solutions, ensuring a seamless customer experience. This role requires strong communication and organizational skills to manage cross-functional collaboration and follow-up on resolutions. Regular interdepartmental meetings and shared platforms are commonly used to streamline this process.

What is the difference between Assistant Manager Of Customer Operations vs Customer Service Supervisor?

AspectAssistant Manager Of Customer OperationsCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees multiple customer service teams, manages operations, and implements strategies in corporate settingsSupervises frontline customer service staff, handles escalations, and ensures service quality at the team level
Employer & Industry UsageCommon in retail, banking, telecom, and service industries for mid-level managementFound in similar industries, focusing on team supervision and customer satisfaction

The Assistant Manager Of Customer Operations typically has broader responsibilities, overseeing multiple teams and strategic initiatives, while the Customer Service Supervisor focuses on direct team supervision and daily customer interactions. Both roles are essential for delivering excellent customer service but differ in scope and level of responsibility.

What is a assistant manager of customer operations?

An assistant manager of customer operations supports the management of customer service teams, ensuring efficient handling of customer inquiries, complaints, and service delivery. They often oversee daily operations, implement policies, and may use customer relationship management (CRM) tools to improve customer satisfaction. This role typically requires strong communication skills and experience in customer service or operations management.

What cities are hiring for Assistant Manager Of Customer Operations jobs?

Cities with the most Assistant Manager Of Customer Operations job openings:

What states have the most Assistant Manager Of Customer Operations jobs?

States with the most job openings for Assistant Manager Of Customer Operations jobs include:

What are popular job titles related to Assistant Manager Of Customer Operations jobs?

For Assistant Manager Of Customer Operations jobs, the most frequently searched job titles are:

Assistant Manager Of Customer Operations jobs near you

2027 Summer Intern:Billing Analyst (Customer Operations)

Maryland Heights, MO • On-site

Customer Operations
See more jobs at Customer Operationsexternal

Full-time, Temporary, Internship

Posted 5 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At a Glance

  • You’re a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university:
    •  Information Technology
  • This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.
  • Internship program runs from May 26 through August 6, 2027.
  • In addition to role-specific projects, you’ll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally.

The Spectrum Internship Experience
As part of America’s Connectivity Company®, you’ll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day.

Throughout the summer, you’ll contribute to meaningful work, strengthen your skills and have opportunities to:

  • Grow your skills in a dynamic, innovative business environment.
  • Build connections with team members and senior leaders who can help you better understand our business and what it’s like to work here.
  • Learn from a mentor, who can provide guidance, support and career advice.  

What you can expect in this role  

As a Spectrum intern, you’ll spend the summer working alongside two teams: your respective department and your intern cohort.

Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations.

This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Internship responsibilities may include:

  • Assisting the customer service team by providing solutions to customer issues using billing operations tools
  • Implementing guardrails for new enhancements to the billing platform
  • Handling complex billing related issues
  • Coordinating with peer teams and application vendor teams

Required Qualifications

  • Must be a rising senior with an expected graduation date between December 2027 and May 2028
  • Must be currently enrolled in an accredited College or University completing a bachelor’s degree
  • Must have at least a 3.0 GPA or greater in current program
  • Ability to travel locally to Spectrum intern development events and activities throughout the program
  • Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

  • Analytical skills
  • Communication Skills - Verbal and Written
  • Project and time management skills
  • Ability to collaborate well with others: self-motivated to drive results
  • Proficiency in SQL and Python
  • Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access

#LI-SS5
GGN100 2026-81702 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

Required Qualifications

  • Must be a rising senior with an expected graduation date between December 2027 and May 2028
  • Must be currently enrolled in an accredited College or University completing a bachelor’s degree
  • Must have at least a 3.0 GPA or greater in current program
  • Ability to travel locally to Spectrum intern development events and activities throughout the program
  • Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred Qualifications

  • Analytical skills
  • Communication Skills - Verbal and Written
  • Project and time management skills
  • Ability to collaborate well with others: self-motivated to drive results
  • Proficiency in SQL and Python
  • Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access
Employment Type: Intern

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