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Assistant Lodge Manager Jobs (NOW HIRING)

Hocking College

Student Employee The Lodge

Nelsonville, OH · On-site

$12 - $13/hr

Position Purpose Under the supervision of the General Manager and Head of Housekeeping, the Lodge Student Employee will assist with daily operations of the Lodge at Hocking College. Student Employees ...

Mt. Baker Ski Area

Employee Lodge Supervisor

WA · On-site

$23 - $25/hr

This position is responsible for managing lodge operations, resident support, employee supervision ... Help maintain department cleanliness, organization, safety, and service standards * Assist in ...

Salt Fork Lodge

Golf Pro Shop Manager

Kimbolton, OH

$15/hr

Salt Fork Lodge is seeking a dedicated and customer-focused Golf Pro Shop Manager to oversee daily ... Manage daily operations of the golf pro shop, including opening and closing procedures. * Assist ...

New

Rock Creek Cattle Company

Lake Lodge Attendant

Deer Lodge, MT · On-site

$13 - $16.50/hr

Candidates may inquire with the hiring manager. Housing is not guaranteed. Rent is $395/month with ... Always try to assist members when they come in from use. * Maintain outdoor area surrounding the ...

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Assistant Lodge Manager information

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the general manager, who oversees all operations and staff. Executive roles such as director of operations or regional managers can also earn higher salaries, especially in large or luxury hotels. Compensation varies based on hotel size, location, and experience.

What is the minimum salary of a Hotel Manager?

The minimum salary for a hotel manager varies by location and experience but typically starts around $40,000 to $50,000 annually. Entry-level positions may offer lower wages, while experienced managers in larger hotels can earn significantly more, often exceeding $70,000 per year.

What are the typical responsibilities and challenges faced by an Assistant Lodge Manager during peak season?

During peak season, an Assistant Lodge Manager is responsible for overseeing daily operations such as guest check-ins, housekeeping coordination, and addressing guest concerns promptly. One common challenge is managing high guest volumes while ensuring service quality and resolving issues efficiently. The role also involves supporting the Lodge Manager with staff scheduling, inventory management, and maintaining health and safety standards. Effective communication and multitasking are crucial, as the Assistant Lodge Manager frequently collaborates with different departments to create a seamless guest experience.

What does an assistant lodge manager do?

An assistant lodge manager supports the lodge manager in overseeing daily operations, including guest services, staff management, and maintenance. They often handle reservations, ensure safety protocols, and assist with administrative tasks to ensure smooth functioning of the lodge.

What are Assistant Lodge Managers?

Assistant Lodge Managers support the overall operations of a lodge or resort and help ensure guests have a positive experience. They typically assist the Lodge Manager with daily tasks such as supervising staff, managing guest services, overseeing housekeeping, coordinating activities, and handling guest complaints or requests. Their role is pivotal in maintaining high service standards and facilitating smooth day-to-day operations, especially during busy seasons. Assistant Lodge Managers may also help with administrative duties and take on the responsibilities of the Lodge Manager in their absence.

What are the key skills and qualifications needed to thrive as an Assistant Lodge Manager, and why are they important?

To thrive as an Assistant Lodge Manager, you need a solid background in hospitality management, customer service, and operations, often supported by a relevant degree or prior experience in hotel or lodge settings. Familiarity with property management systems (PMS), booking software, and health and safety regulations is commonly required. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you effectively manage staff and ensure guest satisfaction. These skills and qualities are vital for maintaining smooth daily operations, delivering exceptional guest experiences, and supporting the lodge’s overall success.

What is the difference between Assistant Lodge Manager vs Front Desk Supervisor?

AspectAssistant Lodge ManagerFront Desk Supervisor
CredentialsExperience in hospitality, management skillsCustomer service experience, hospitality knowledge
Work EnvironmentOversees lodge operations, staff managementManages front desk, guest check-in/out
Employer & IndustryHotels, lodges, resortsHotels, resorts, hospitality industry
Search & ComparisonOften compared for operational roles in lodgingCustomer service and guest relations focus

The Assistant Lodge Manager and Front Desk Supervisor roles both operate within the hospitality industry, but they focus on different aspects. The Assistant Lodge Manager oversees overall lodge operations and staff, requiring management experience. The Front Desk Supervisor primarily handles guest check-in/out and customer service. While both roles are essential for guest satisfaction, the Assistant Lodge Manager has broader responsibilities related to lodge management.

What is the role of a lodge manager?

A lodge manager oversees the daily operations of a lodge, including guest services, staff management, maintenance, and ensuring safety and cleanliness standards are met. They coordinate reservations, handle customer inquiries, and manage budgets to ensure a positive guest experience.
What cities are hiring for Assistant Lodge Manager jobs? Cities with the most Assistant Lodge Manager job openings:
What are the most commonly searched types of Lodge Manager jobs? The most popular types of Lodge Manager jobs are:
What states have the most Assistant Lodge Manager jobs? States with the most job openings for Assistant Lodge Manager jobs include:
Assistant Lodge Manager jobs near you
Infographic showing various Assistant Lodge Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Lodge Front Office Manager

Lodge Front Office Manager

Turning Stone Enterprises

Verona, NY • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Turning Stone Enterprises rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

19th of 50 rated entertainment

Job description

Job Requirements
Salary Range: $75,000 to $90,000 yearly
Day/Swing Shift Available. Weekends required
Join the leadership team at The Lodge at Turning Stone, a Forbes Four-Star luxury all-suite hotel where exceptional hospitality is at the heart of every guest experience. As the Front Office Manager, you'll lead a dedicated front office team, create memorable guest experiences, and help uphold the high standards that have made The Lodge one of New York's premier luxury destinations. If you're a hands-on hospitality leader who thrives in a fast-paced, guest-focused environment and enjoys developing teams while delivering personalized service, we'd love to hear from you.
What you will do as a Front Office Manager:
  • Demonstrate exceptional guest service skills and promotes the same expectation from The Lodge team through mentoring and leading by example.
  • Consistently demonstrate excellent decision making skills. Exhibits poise and composure when interacting with guests and coworkers regardless of the circumstances.
  • Demonstrate thorough knowledge of the property management system to include packages, rate building and other essential functions. Trains management and supervisory team to also be proficient technically to avoid service issues.
  • Knowledgeable in utilizing HotSos, DataMagine and other software systems to enhance the guest stay.
  • Initiate and continually reiterates training to reinforce the expectation for Forbes 5 Star Service standards.
  • Hold both the front desk and front services team accountable for service standards, image standards and operating procedures. Mentors team to overcome any deficiencies.
  • Review sales daily and adjusts selling strategies accordingly to achieve 100% occupancy and maximum average rate.
  • Ensure front office supervisors/receptionists have complete and up to date knowledge of company and departmental policies and procedures, as well as latest information on promotions, etc.
  • Effectively manage staffing levels and scheduling to match coverage to projected business volume. Manages labor costs and demonstrates scheduling practices that are fair to staff. Follows staff replacement procedures.
  • Interact with guests effectively, answering questions, solving problems in a timely manner to ensure guest have an exceptional stay.
  • Present themselves in a professional, polished manner at all times.
  • Assist and monitors daily tasks of team to ensure proper completion and standards are being met. Also assists guests with arrival and departure process.
  • Keep inventory of supply/purchase orders are handled proactively with budgeting allowances adhered to.
  • Communicate effectively with related departments to ensure systems are in working order and to also resolve guest's issues or concerns.
  • Prepare and distribute both 10 day and 30 day forecasts.
  • Effectively complete comprehensive yearly budget for all pertinent Lodge departments. Monitors expenses to ensure they are in line with revenue generation.
  • Generate and manages marketing initiatives to promote the Lodge and assist in meeting occupancy goals.
  • Conduct effective interviewing and selection techniques. Works closely with Human Resources.
  • Conduct department orientation for all new staff to ensure their on boarding process is positive and expectations are understood.
  • Attend designated meetings and leads weekly Lodge meetings to include all departments.
  • Conduct regular inspection Tours to ensure lobby and great room are being maintained to standard.
  • Review P & L's for accuracy and corrects any irregularities.
  • Conduct department meetings at least monthly, complete with agenda and documented attendance.
  • Effectively act as a liaison between all Hotel, Spa, Fitness, and Food and Beverage areas.

Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Work Experience
To be successful as a Front Office Manager, you'll need:
  • At least a 2 year college degree.
  • A minimum of 3 years front office management experience in a Forbes 4 star Hotel/Resort environment.
  • Thorough working knowledge of both Forbes and AAA standards at a Four Star/Four Diamond level.
  • Excellent communications skills.
  • Exceptional leadership skills.
  • Computer skills with knowledge of Microsoft Word and Excel. LMS property management system knowledge is preferred.
  • Outstanding guest service skills.
  • The ability to organize/prioritize and complete multiple tasks simultaneously.
  • The ability to stand/walk for long periods of time and lift up to40 pounds.

What we value:
  • Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits
Why choose Turning Stone Enterprises?
Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

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