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Assistant Lodge Manager Jobs (NOW HIRING)

Great Wolf Lodge

Kids Entertainment Supervisor

Grawn, MI · On-site

$18.50/hr

... KE Manager is not on duty * Provide training, as a Certified Trainer, to new KE Pack Members to engage and entertain guests * Assist lodge entertainment leader in providing coaching around ...

Great Wolf Lodge

Kids Entertainment Supervisor

Acme, MI · On-site

$18.50/hr

... KE Manager is not on duty * Provide training, as a Certified Trainer, to new KE Pack Members to engage and entertain guests * Assist lodge entertainment leader in providing coaching around ...

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Assistant Lodge Manager information

What are the key skills and qualifications needed to thrive as an Assistant Lodge Manager, and why are they important?

To thrive as an Assistant Lodge Manager, you need a solid background in hospitality management, customer service, and operations, often supported by a relevant degree or prior experience in hotel or lodge settings. Familiarity with property management systems (PMS), booking software, and health and safety regulations is commonly required. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you effectively manage staff and ensure guest satisfaction. These skills and qualities are vital for maintaining smooth daily operations, delivering exceptional guest experiences, and supporting the lodge’s overall success.

What are the typical responsibilities and challenges faced by an Assistant Lodge Manager during peak season?

During peak season, an Assistant Lodge Manager is responsible for overseeing daily operations such as guest check-ins, housekeeping coordination, and addressing guest concerns promptly. One common challenge is managing high guest volumes while ensuring service quality and resolving issues efficiently. The role also involves supporting the Lodge Manager with staff scheduling, inventory management, and maintaining health and safety standards. Effective communication and multitasking are crucial, as the Assistant Lodge Manager frequently collaborates with different departments to create a seamless guest experience.

What are Assistant Lodge Managers?

Assistant Lodge Managers support the overall operations of a lodge or resort and help ensure guests have a positive experience. They typically assist the Lodge Manager with daily tasks such as supervising staff, managing guest services, overseeing housekeeping, coordinating activities, and handling guest complaints or requests. Their role is pivotal in maintaining high service standards and facilitating smooth day-to-day operations, especially during busy seasons. Assistant Lodge Managers may also help with administrative duties and take on the responsibilities of the Lodge Manager in their absence.

What is the difference between Assistant Lodge Manager vs Front Desk Supervisor?

AspectAssistant Lodge ManagerFront Desk Supervisor
CredentialsExperience in hospitality, management skillsCustomer service experience, hospitality knowledge
Work EnvironmentOversees lodge operations, staff managementManages front desk, guest check-in/out
Employer & IndustryHotels, lodges, resortsHotels, resorts, hospitality industry
Search & ComparisonOften compared for operational roles in lodgingCustomer service and guest relations focus

The Assistant Lodge Manager and Front Desk Supervisor roles both operate within the hospitality industry, but they focus on different aspects. The Assistant Lodge Manager oversees overall lodge operations and staff, requiring management experience. The Front Desk Supervisor primarily handles guest check-in/out and customer service. While both roles are essential for guest satisfaction, the Assistant Lodge Manager has broader responsibilities related to lodge management.

More about Assistant Lodge Manager jobs
What cities are hiring for Assistant Lodge Manager jobs? Cities with the most Assistant Lodge Manager job openings:
What are the most commonly searched types of Lodge Manager jobs? The most popular types of Lodge Manager jobs are:
What states have the most Assistant Lodge Manager jobs? States with the most job openings for Assistant Lodge Manager jobs include:
Assistant Lodge Manager jobs near you
Infographic showing various Assistant Lodge Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 11% Physical, 45% Hybrid, and 44% Remote job distribution.
LODGE SALES COORDINATOR

LODGE SALES COORDINATOR

State of Arkansas

Mountain View, AR • On-site

$47.40K - $70.15K/yr

Full-time

Posted 13 days ago

State Of Arkansas rating

7.5

Company rating: 7.5 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

27th of 50 rated states

Job description

Position Number: 22092466
Location: Ozark Folk Center State Park -PT39
County: Stone
Anticipated Starting Salary: $47,396.96
The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas's natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state's economy by generating travel and enhancing the image of the state.
Position Information
Job Series: Parks - Career Path
Classification: Lodge Sales Coordinator
Class Code: RPA05P
Pay Grade: SGS05
Salary Range: $47,397- $70,148
Job Summary
The Lodge Sales Coordinator is responsible for promoting and increasing reservations, group bookings, and special events at a state-operated lodge. This role focuses on marketing, customer relations, and sales strategies to maximize occupancy and revenue while ensuring a high level of guest satisfaction. The Lodge Sales Coordinator works closely with the lodge management team to develop sales initiatives, coordinate events, and build partnerships with organizations, businesses, and tourism agencies.
Primary Responsibilities
Develop and execute sales strategies to increase lodge occupancy, group bookings, and special event reservations.Identify target markets, including corporate groups, weddings, retreats, and travel organizations.Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents. Promote the lodge through digital marketing, print materials, and direct outreach.Coordinate with tourism agencies, travel planners, and businesses to attract new guests.Maintain a database of leads, inquiries, and follow-ups to track booking trends.Serve as the primary point of contact for group reservations, special events, and sales inquiries.Build and maintain positive relationships with clients, vendors, and event organizers.Conduct site tours for potential customers, showcasing lodge amenities and services.Address client concerns and ensure smooth event execution and guest satisfaction.Assist in planning, scheduling, and coordinating events, conferences, and group stays.Provide detailed event proposals, contracts, and cost estimates for potential clients.Manage reservations, payment processing, and contract documentation.Track sales performance metrics, including occupancy rates, revenue, and client feedback.Assist in developing pricing strategies and promotional packages.Prepare monthly sales reports and present findings to lodge management.Ensure compliance with state policies, regulations, and financial procedures.
Knowledge and Skills
Strong knowledge of hospitality sales, marketing strategies, and revenue management.Ability to develop and execute targeted marketing campaigns.Experience with event planning, group reservations, and guest services.Excellent verbal and written communication skills for guest interaction and negotiations.Strong problem-solving and conflict-resolution skills to handle guest concerns effectively.High attention to detail for contract management, booking records, and financial documentation.Ability to manage multiple projects simultaneously in a fast-paced environment.Strong initiative and self-motivation to drive sales and exceed targets.Adaptability to changing priorities, seasonal demands, and guest needs.
Minimum Qualifications
At least two years of experience in hospitality management, event planning, or a related field.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

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About State of Arkansas

Sourced by ZipRecruiter

The "State of Arkansas" is not a company but the governmental body of the U.S. state of Arkansas. Its primary operations are situated in the state's capital, Little Rock. As a governmental entity, its services span various domains including education, health, businesses, transportation, and environment, among others. Its mission revolves around serving the needs of the Arkansas citizens, ensuring their safety, health and welfare, overseeing the state's resources, and contributing to the overall prosperity and quality of life in the state. The state government has achieved various milestones improving the local infrastructure, health facilities, and implementing progressive policies for the betterment of the communities.

Company size

10,000+ Employees

Headquarters location

Little Rock, AR, US

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