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Assistant Laundry Manager Jobs in Delaware (NOW HIRING)

Gulph Creek Hotels

Laundry Attendant

Wilmington, DE · On-site

Separate re-wash linen using proper procedures * Assist with monthly inventory procedures and ... Equipment wipe down (report any/all equipment malfunction to management) * Sweeping and mopping ...

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Assistant Laundry Manager information

What are the main responsibilities of an Assistant Laundry Manager?

An Assistant Laundry Manager oversees the daily operations of a laundry facility, supporting the Laundry Manager in managing staff, ensuring quality standards, and maintaining equipment. They coordinate schedules, handle customer service issues, monitor inventory, and implement safety procedures. The role often involves training team members, controlling costs, and ensuring that laundry services meet the organization's or clients' requirements.

What are some common challenges faced by an Assistant Laundry Manager, and how can they be addressed?

Assistant Laundry Managers often face challenges such as maintaining high-quality standards under tight deadlines, managing a diverse team with varying skill levels, and ensuring equipment functions efficiently. Addressing these challenges requires strong organizational skills, clear communication, and effective delegation. Regular training sessions, implementing preventive maintenance schedules, and fostering a collaborative team environment can help ensure smooth operations and consistent service quality.

What is the difference between Assistant Laundry Manager vs Laundry Supervisor?

AspectAssistant Laundry ManagerLaundry Supervisor
ResponsibilitiesOversees laundry operations, manages staff, ensures quality standards, assists in budgetingSupervises daily laundry tasks, manages staff, maintains workflow, ensures cleanliness
CredentialsHigh school diploma or equivalent, experience in laundry management, possibly certifications in hospitality or hospitality managementHigh school diploma or equivalent, experience in laundry or hospitality environment
Work EnvironmentHotels, hospitals, large laundry facilities, often in managerial settingsHotels, resorts, hospitals, laundry facilities, primarily supervisory roles

The main difference between an Assistant Laundry Manager and a Laundry Supervisor lies in scope and responsibilities. The Assistant Laundry Manager typically handles broader management duties, including staff oversight, budgeting, and operational planning, while the Laundry Supervisor focuses on supervising daily laundry tasks and ensuring smooth workflow. Both roles require similar credentials and work in comparable environments, but the Assistant Laundry Manager has a more strategic and leadership-oriented role.

What are the key skills and qualifications needed to thrive as an Assistant Laundry Manager, and why are they important?

To thrive as an Assistant Laundry Manager, you need a solid understanding of laundry operations, staff supervision, and inventory management, often supported by experience in hospitality or facility management. Familiarity with commercial laundry equipment, scheduling software, and safety compliance systems is typically required. Strong organizational skills, attention to detail, and effective communication help ensure smooth workflow and team coordination. These skills are vital for maintaining service quality, operational efficiency, and customer satisfaction in a fast-paced laundry environment.
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Assistant Laundry Manager jobs near you
Laundry Attendant

Laundry Attendant

Gulph Creek Hotels

Wilmington, DE • On-site

Full-time

Posted 28 days ago

Job description

The laundry attendant’s primary responsibilities include but are not limited to cleaning and pressing linen and any other duties that the Executive Housekeeper see fit to assign.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

  • Maintains guest service as the driving philosophy of the operation
  • Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
  • Committed to making every guest is satisfied
  • Meets or exceeds guest satisfaction measures
  • Ensures hotel standards and services contribute to the delivery of consistent guest service
  • Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards

Laundry Attendant Duties

  • Sort linen by type.
  • Properly load washers and dryers.
  • Follow proper laundry folding and stacking procedures.
  • Separate re-wash linen using proper procedures
  • Assist with monthly inventory procedures and collect dirty linen from guest rooms.
  • Cleaning linen traps from dryers.
  • Equipment wipe down (report any/all equipment malfunction to management)
  • Sweeping and mopping laundry floors.
  • Removal of trash at end of shift.
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
  • Other duties as required.
  • Ensure that linen is clean and available for use by the hotel’s departments when needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or equivalent, plus relative experience in customer service

LANGUAGE AND MATHEMATICAL SKILLS

  • Ability to effectively communicate with employees and supervisors for optimum operation of the property.

REASONING ABILITY

Demonstrate the ability to anticipate and solve practical problems or resolve issues.

CERTIFICATES, LICENSES, REGISTRATIONS

None required at this time.

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Individuals may need to sit or stand as needed for an extended period of time
  • Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
  • Proper lifting techniques required
  • Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects

8 hours per shift

Gulph Creek Hotels logo

About Gulph Creek Hotels

Sourced by ZipRecruiter

For over 20 years, Gulph Creek Hotels has provided the highest quality in hotel management for hotel owners and outstanding service for guests. We provide operations, marketing, financial expertise and guidance for hospitality properties. Our portfolio extends the range of service and amenities in our capabilities to develop and manage successful properties. What do we believe? Our commitment is to the individual at every level. We create amazing experiences for our guests. We instill our standards and values in our team members. We shape the culture at the hotels we manage. And we provide leadership and customization to our partners as the premier hotel management company.

Industry

Hospitality services

Company size

501 - 1,000 Employees

Headquarters location

Wayne, PA, US

Year founded

1995

Social media

Facebook

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