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Assistant Lacerte Customer Support Jobs (NOW HIRING)

Next Coms Talk

Customer Support Assistant

Hayward, CA · On-site

Customer Support Assistant Next Coms Talk is a leading provider of communication solutions, dedicated to enhancing connectivity and efficiency for businesses of all sizes. Our team is committed to ...

Messa Sync

Customer Support Assistant

Los Angeles, CA · On-site

$54K - $59K/yr

Customer Support Assistant Messa Sync is a forward-thinking organization committed to creating impactful communication strategies that support growth, clarity, and long-term success. We empower ...

Dinamic AS Group

Customer Support Assistant

Cincinnati, OH · On-site

$39K - $43K/yr

Customer Support Assistant Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to join our Cincinnati team. This role plays a vital part in ensuring seamless ...

BeloForm Craft

Customer Support Assistant

Dayton, OH · On-site

$38K - $44K/yr

We are seeking a motivated Customer Support Assistant to join our dedicated team. In this role, you will provide exceptional service to clients by addressing inquiries, resolving issues, and ...

Elevare Branding

Customer Support Assistant

Dayton, OH · On-site

$34K - $38K/yr

Customer Support Assistant At Elevare Branding, we believe that every customer interaction is an opportunity to build trust and strengthen lasting relationships. Our team is committed to delivering ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving ...

Sphirea Plus

Customer Support Assistant

Cleveland, OH · On-site

$50K - $60K/yr

Customer Support Assistant At Sphirea Plus, we are committed to delivering innovative solutions that elevate brand performance and drive measurable success. Based in Cleveland, OH, our team combines ...

Nova Pacific

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Customer Support Assistant At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

Reboot Staff

Customer Support Assistant

Miami, FL · On-site

$50K - $55K/yr

Customer Support Assistant Reboot Staff is a forward-thinking staffing and talent solutions firm committed to helping businesses scale and thrive through exceptional workforce support. We pride ...

Alphabe Insight Inc

Customer Support Assistant

Boston, MA · On-site

$52K - $56K/yr

We are looking for a Customer Support Assistant who will serve as the first point of contact for clients, providing clear guidance, exceptional assistance, and consistent support. This role requires ...

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Assistant Lacerte Customer Support information

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$15

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$24

How much do assistant lacerte customer support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for assistant lacerte customer support in the United States is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What is an assistant Lacerte Customer Support?

An Assistant Lacerte Customer Support is a professional who helps users of the Lacerte tax software by providing assistance with technical issues, software navigation, and general customer inquiries. They often handle troubleshooting, guide customers through software features, and escalate complex problems to higher-level support representatives. Their role is crucial in ensuring customers have a smooth experience using Lacerte for their tax preparation needs.

What are the key skills and qualifications needed to thrive as an assistant Lacerte Customer Support?

To thrive as an Assistant Lacerte Customer Support, you need a solid understanding of tax concepts, customer service principles, and familiarity with Lacerte tax software, often supported by prior experience in technical support or tax preparation. Proficiency with customer relationship management (CRM) systems, help desk ticketing software, and knowledge of Lacerte's specific tools are typically required. Strong communication, patience, and problem-solving abilities are vital soft skills for effectively assisting clients and resolving their issues. These skills ensure efficient, accurate support and enhance overall customer satisfaction, which is crucial in a fast-paced, client-focused environment.

What are some common challenges faced by assistant Lacerte Customer Support representatives, and how are they typically addressed?

Assistant Lacerte Customer Support representatives often encounter complex tax software issues and must assist customers with a range of technical and procedural questions. A key challenge is staying up-to-date with frequent software updates and tax law changes, which requires ongoing learning and adaptability. Representatives commonly address these challenges through continuous training, collaboration with more experienced team members, and utilizing internal knowledge bases to provide accurate solutions. Working in a supportive team environment helps resolve difficult cases efficiently and ensures high-quality customer service.

What is the difference between Assistant Lacerte Customer Support vs Lacerte Tax Support Specialist?

AspectAssistant Lacerte Customer SupportLacerte Tax Support Specialist
CredentialsBasic technical knowledge, customer service skillsTax knowledge, possibly certification in tax software
Work EnvironmentCall centers, remote support, help desksSupport teams, tax software companies, remote or office-based
Employer & IndustryTax software companies, accounting firmsTax software providers, accounting firms
Search & Comparison IntentCustomer support roles, software assistanceTax software troubleshooting, tax support roles

The Assistant Lacerte Customer Support role primarily involves providing technical assistance and customer service for users of Lacerte tax software, often requiring basic technical skills. In contrast, a Lacerte Tax Support Specialist typically has more in-depth tax knowledge and may handle complex tax-related issues. Both roles are essential in supporting clients but differ mainly in their focus on technical support versus tax-specific expertise.

More about Assistant Lacerte Customer Support jobs

What cities are hiring for Assistant Lacerte Customer Support jobs?

Cities with the most Assistant Lacerte Customer Support job openings:

What are the most commonly searched types of Lacerte Customer Support jobs?

The most popular types of Lacerte Customer Support jobs are:

What states have the most Assistant Lacerte Customer Support jobs?

States with the most job openings for Assistant Lacerte Customer Support jobs include:

What job categories do people searching Assistant Lacerte Customer Support jobs look for?

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Assistant Lacerte Customer Support jobs near you
Infographic showing various Assistant Lacerte Customer Support job openings in the United States as of August 2026, with employment types broken down into 2% Internship, 91% Full Time, 2% Part Time, and 5% Contract. Highlights an 78% In-person, 4% Hybrid, and 18% Remote job distribution, with an average salary of $42,834 per year, or $20.6 per hour.

Customer Support Assistant

Next Coms Talk

Hayward, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Support Assistant

Next Coms Talk is a leading provider of communication solutions, dedicated to enhancing connectivity and efficiency for businesses of all sizes. Our team is committed to delivering exceptional service and innovative strategies to meet the evolving needs of our clients. We foster a collaborative and professional work environment that values growth, integrity, and excellence.

Job Description

We are looking for a dedicated Customer Support Assistant to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing a positive customer experience. This role requires strong communication skills, attention to detail, and a problem-solving mindset.

Responsibilities

  • Respond to customer inquiries via phone and email in a professional manner.
  • Assist customers with troubleshooting and resolving product or service-related issues.
  • Maintain accurate records of customer interactions and transactions.
  • Escalate complex issues to the appropriate departments when necessary.
  • Provide product and service information to customers.
  • Follow up with customers to ensure their issues are fully resolved.
  • Identify and suggest process improvements to enhance customer support
Qualifications

Skills & Qualifications

  • Strong verbal and written communication skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Proficiency in using customer support software and systems.
  • Experience in a customer service role is preferred but not required.
Additional Information

Benefits

  • Competitive salary based on experience.
  • Growth opportunities within the company.
  • Comprehensive training and professional development.
  • Supportive and team-oriented work environment.
  • Health and wellness benefits.

If you are passionate about providing excellent customer service and thrive in a dynamic work environment, we encourage you to apply today.

Apply