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Assistant Healthcare Call Center Jobs (NOW HIRING)

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Healthcare Customer Service Representative

Fontana, CA · On-site

$18 - $25/hr

We are looking for a motivated and professional Healthcare Call Center Analyst to join a fast-paced clinical operations team in Fontana, CA. In this role, you will make outbound calls to health plan ...

Independent Living Systems LLC

Call Center Agent

Miami, FL

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems ... ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete ...

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

Ensure call center operations meet contractual service level standards, quality metrics, and ... Health Equity & Community Engagement * Promote culturally and linguistically appropriate services ...

Umpqua Health

Director, Customer Care

Roseburg, OR · On-site

$113K - $132K/yr

Ensure call center operations meet contractual service level standards, quality metrics, and ... Health Equity & Community Engagement * Promote culturally and linguistically appropriate services ...

Zest Health

Call Center Nurse Manager

Chicago, IL · On-site

The call center nurse utilizes knowledge of the nursing process to assist callers make informed decisions regarding consumption of health care. In doing so, the call center nurse employs data ...

MMC Group

Supervisor - Call Center

Manhattan, NY

$36K - $42K/yr

... * Assist with the development and implementation of procedures pertinent to the effective and ... qualified health plans (QHPs), and managed care program, community resources, and options for ...

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Assistant Healthcare Call Center information

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized medical professionals, senior corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibilities, and may involve consulting, investment, or freelance work in lucrative industries.

What jobs pay $10,000 a month without a degree?

In healthcare call centers, experienced agents or supervisors can earn around $10,000 per month through high-volume sales, specialized knowledge, or management roles. Typically, these positions require strong communication skills, industry experience, and sometimes certifications, but they do not always require a formal degree. Other high-paying jobs without degrees include sales, real estate, and certain skilled trades, but these often depend on performance and experience.

What is the most chill healthcare job?

An assistant healthcare call center role is often considered relatively low-stress, as it involves handling patient inquiries, scheduling, and providing support over the phone. These positions typically require good communication skills and may offer flexible hours, making them a calmer option within healthcare jobs.

What is the highest paying call center job?

In call centers, roles such as senior customer service managers, technical support supervisors, or specialized healthcare account managers tend to have the highest salaries. These positions often require advanced skills, certifications, and experience, and may include additional responsibilities or leadership duties that contribute to higher pay.

What is the difference between Assistant Healthcare Call Center vs Customer Service Representative in Healthcare?

AspectAssistant Healthcare Call CenterCustomer Service Representative in Healthcare
Required CredentialsHigh school diploma; healthcare-specific trainingHigh school diploma; customer service skills
Work EnvironmentCall centers within healthcare organizationsCall centers, hospitals, clinics
Employer & Industry UsageHealthcare providers, insurance companiesHospitals, clinics, insurance firms
Common Search & ComparisonYesYes

The Assistant Healthcare Call Center typically involves handling patient inquiries, appointment scheduling, and basic healthcare information, often requiring healthcare-specific training. Customer Service Representatives in Healthcare perform similar roles but may focus more on general customer service without specialized healthcare knowledge. Both roles are vital in healthcare communication, but the Assistant Healthcare Call Center position usually demands more healthcare-related credentials and knowledge.

What cities are hiring for Assistant Healthcare Call Center jobs? Cities with the most Assistant Healthcare Call Center job openings:
What are the most commonly searched types of Healthcare Call Center jobs? The most popular types of Healthcare Call Center jobs are:
What states have the most Assistant Healthcare Call Center jobs? States with the most job openings for Assistant Healthcare Call Center jobs include:
Assistant Healthcare Call Center jobs near you
Healthcare Customer Service Representative

Healthcare Customer Service Representative

Conduent, Inc.

Chesapeake, VA • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Conduent rating

5.9

Company rating: 5.9 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

36th of 71 rated call and contact centers

Job description

Healthcare Call Center Representative 


Pay: $16.00 per hour; which may be below your state's minimum wage.  Please take this into consideration when applying.

Work Schedule: Monday- Friday 9am-5:30pm EST

Job Type: Onsite Full-Time role located in Chesapeake, VA. area

Training Provided: 5 weeks' paid training- Monday-Friday 9:30am-5:00pm EST

Job Overview

We are seeking dependable and customer-focused individuals to join our team as a Healthcare Call Center Representative. In this role, you will handle inbound calls from new and existing employee members regarding their benefits and plans. This is a fast-paced call center environment where strong communication skills and attention to detail are essential.

Key Responsibilities:

  • Answer inbound calls in a professional and timely manner
  • Assist members with questions related to their benefits and plans
  • Update account information as needed
  • Assist with changes to health plans, FSA or HSA plans for new and existing employees
  • Navigate multiple systems while accurately documenting interactions
  • Provide excellent customer service and resolve issues efficiently
  • Follow company policies and procedures to ensure compliance

What's In it for You!

  • Benefits available starting Day 1
  • Full-time, stable schedule
  • No Weekends Required
  • Paid training provided
  • Career Growth Opportunities

Requirements:

  • Must have a high school diploma/GED
  • Must be 18 years of age
  • Must be able to work on an Onsite in office position as is required for this role
  • Customer service and/or call center experience in healthcare is a PLUS but not required.
  • Basic computer proficiency and ability to navigate multiple systems and dual screens 
  • Ability to work in a fast-paced, inbound call center environment
  • Ability to work with people of diverse backgrounds
  • Ability to solve problems through analysis and provided feedback
  • Must be able to work an 8-hour shift between 9am-530pm EST, Monday- Friday
  • Ability to establish and maintain effective working relationships with applicants, beneficiaries and co-workers.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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