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Assistant Dispatcher Jobs in Quebec (NOW HIRING)

RONA

TEMPS PLEIN, DISPATCH ET COUR À BOIS 40HRE/SEMAINE At RONA, our employees let their passion ... Check invoices and verify correct product is provided * Assist with the daily upkeep of the ...

First Student

Repartiteur

Delson, QC

Take over assignments and special projects * Assist in the supervision of daily operations Dispatcher experience and skills required: * 3 to 5 years of experience * Class 2 driver's license is ...

ASICC-MED

Administrative Assistant

Montreal, QC

Process dispatch and customer service calls. More specifically, the Customer Experience Advisor will be responsible for: Respond courteously to calls from customers and employees by analyzing their ...

Location et Entretien R&R

shop foreman

Dorval, QC · On-site

-assist mecanics with diagnostics -awnser phone and customers at front desk -close invoices for ... manage shop floor, dispatch mecanics able to use exel, outlook and computer system capable of ...

Uni-Select, Inc.

Livreur

Saint-georges, QC · On-site

Check in with Dispatcher and/or Store Manager on Delivery progress/delays * Participate in cycle count programs and annual physical inventory * Be prepared to assist with customer service activities ...

Air Creebec inc.

You will ensure communication with the ramp services manager and dispatch for incidents and/or ... You will assist in ramp duties when required and perform all other assigned duties. DO YOU HAVE THE ...

Aecon Group Inc.

Coordinate, update, and maintain technician schedules. * Assist with technician onboarding ... Strong telephone etiquette and dispatching experience is an asset. Aecon fosters diversity ...

Intertek

Agri Inspector Assistant Intertek is searching for an Grain Inspector Assistant to join our ... Normally, the Inspector will report to the Dispatcher or Coordinator. The specific reporting line ...

Manoir Outremont

Receptionist

Montreal, QC

Provide high level customer service Welcoming visitors Assist the immediate supervisor and other ... dispatch phone calls. EXPERIENCE AND QUALIFICATIONS: 1 year of relevant experience will be ...

Intelcom

Sort Supervisor

Quebec, QC

Oversee shipping, receiving, dispatching, and inventory management. * Unload trailers and verify freight against manifests. * Unloading and Loading: Assign labor, unload pallets. * Assist with ...

Intelcom

Oversee shipping, receiving, dispatching, and inventory management. * Unload trailers and verify freight against manifests. * Unloading and Loading: Assign labor, unload pallets. * Assist with ...

Source Oméga inc.

Planification et dispatch : Coordonner les rendez-vous d'entretien préventif et répartir efficacement les appels de service aux techniciens sur le terrain via notre système de répartition ...

IMP Group

Building Maintenance Lead Hand

Dorval, QC

... dispatch while ensuring each items in a time efficient matter. he will be responsible to ensure ... Conduct and assist regular onsite inspections to ensure building audit readiness and that ...

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All JobsDispatcher JobsAssistant Dispatcher JobsAssistant Dispatcher Jobs in Quebec

Assistant Dispatcher information

See Quebec salary details

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How much do assistant dispatcher jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for assistant dispatcher in Quebec is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by Assistant Dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is an assistant dispatcher?

An assistant dispatcher supports the primary dispatcher in coordinating the scheduling and routing of vehicles or personnel. They often handle communication, maintain records, and use dispatch software to ensure efficient operations, typically working in transportation, logistics, or delivery environments.

What are the key skills and qualifications needed to thrive as an Assistant Dispatcher, and why are they important?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are Assistant Dispatchers?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

Is it hard to get hired as a dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes a valid driver's license or relevant certifications. The hiring process can vary depending on the industry and company, but entry-level positions often have minimal experience requirements and may include on-the-job training.

What is the role of a dispatch assistant?

A dispatch assistant supports the dispatching process by scheduling and coordinating the movement of vehicles, goods, or personnel. They often use dispatch software, communicate with drivers or team members, and ensure timely delivery or service. The role requires strong organizational skills and attention to detail.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced emergency or transportation dispatchers working in specialized industries such as aviation, maritime, or large logistics companies. Salaries can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or supervisory roles. Compensation varies based on industry, location, and level of responsibility.
What are the most commonly searched types of Dispatcher jobs in Quebec? The most popular types of Dispatcher jobs in Quebec are:
What are popular job titles related to Assistant Dispatcher jobs in Quebec? For Assistant Dispatcher jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Assistant Dispatcher jobs in Quebec look for? The top searched job categories for Assistant Dispatcher jobs in Quebec are:
What cities in Quebec are hiring for Assistant Dispatcher jobs? Cities in Quebec with the most Assistant Dispatcher job openings:
Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,913 per year, or $18.2 per hour.

Bilingual Scheduling Dispatcher

Brookfield Global Integrated Solutions (BGIS)

Montreal, QC

Full-time

Re-posted 2 days ago

Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY

The Scheduling Dispatcher schedules, assigns and dispatches preventative maintenance and on-demand work orders to Technicians and contributes to optimal utilization of Technician resources through effective scheduling and assignment of work orders.

KEY DUTIES & RESPONSIBILITIES

  • Prepares and distributes Technicians' daily schedules. Creates schedules that result in optimal utilization of Technician resources
  • Provides support to facility management operations projects by planning and scheduling Technicians' to project work
  • Receives service requests from the call center and documents service request details into a work order
  • Assesses and assigns priority to the work order 
  • Reviews service request requirements and assigns work orders to the appropriate Technician based on factors such as skill set, location, security clearance, availability, etc.
  • Monitors and follows up on work order progress to ensure timely completion
  • Prepares reports to assist in monitoring work orders and resource planning
  • Reviews Technician utilization and re-assigns work orders to ensure optimal utilization of all Technician resources
  • Other duties as assigned

Work Requirements

  • Must be able to work shifts, be on-call and be available to respond to emergencies

Knowledge & Skills

  • 1 to 3 years of dispatch, scheduling or customer service work experience
  • Ability to work well under pressure 
  • Ability to prioritize work orders based on order of importance and impact
  • Ability to allocate work orders that result in optimal human resource utilization
  • Ability to understand service request requirements and assign work orders to appropriate Technicians
  • Computer proficiency in MS Outlook, MS Excel along with ability to quickly learn service management databases
  • Strong customer service orientation along with strong customer service skills and sense of urgency
  • Good communication skills 
  • Understanding of and previous work experience within the facility management services organization, an asset
  • English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

  • None required

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

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