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Assistant Dispatcher Jobs in Ohio (NOW HIRING)

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The Dispatcher serves as the primary point of contact for customers from dispatch notification ... Handle appointment confirmations, rescheduling, and customer updates * Assist with inbound customer ...

Dispatchers ensure routes are complete and assist with resolving customer issues and missed stops. The hours and physical demand may vary by location or line of business. Responsibilities of Position:

Paid holidays (8); paid vacation and personal days The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the plans developed by ...

Paid holidays (8); paid vacation and personal days Responsibilities The Transportation Dispatch Assistant provides support to the Transportation Coordinators and Drivers. * Accurately fulfill the ...

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Assistant Dispatcher information

See Ohio salary details

$10

$20

$32

How much do assistant dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant dispatcher in Ohio is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.64 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn a median annual salary of around $35,000 to $50,000, depending on experience, industry, and location. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can increase with additional certifications or years of experience.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with basic qualifications and a willingness to learn. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Ohio?

The most popular types of Dispatcher jobs in Ohio are:

What cities in Ohio are hiring for Assistant Dispatcher jobs?

Cities in Ohio with the most Assistant Dispatcher job openings:

Infographic showing various Assistant Dispatcher job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,563 per year, or $20.9 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Position Summary

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.


Duties & Responsibilities

  • Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
  • Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
  • Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
  • Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
  • Ensures compliance with the Safety and Loss Control Program
  • Cooperates with Safety director and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims.


Basic Qualifications

  • GED required, some college preferred
  • Minimum of 2 years of dispatching experience
  • Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
  • Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
  • Ability to self-manage, show initiative, be proactive, and drive results.
  • Communicate professionally, both verbally and in writing to coworkers and customers.


Physical Requirements

  • Must be able to remain in a stationary position 60% of the time.
  • Will frequently move about inside the office and warehouse.
  • Must be able to operate basic office machinery.
  • Must be able to communicate with team and management and be able to exchange accurate information in these situations.
  • Constantly working in office and warehouse environments.


Required Cognitive Skills

  • Must be able to problem solve and prioritize tasks.
  • Must be able to manage stress depending on deadlines and ongoing projects.
  • Must be able to multitask.
  • Must be able to quickly communicate solutions if problems occur.
  • Must be able to demonstrate a high degree of sound judgement and initiative.

This job description is subject to change at any time.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

Job Location: Above Structure 1 - Columbus4140 Fisher Road Columbus, OH 43228As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.