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Assistant Director Case Management Jobs in Rochester, NY

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Assistant Director Case Management information

See Rochester, NY salary details

$44.4K

$122K

$196.8K

How much do assistant director case management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for assistant director case management in Rochester, NY is $121,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $139,600.00 per year, depending on experience, location, and employer.

What is an assistant director case management?

An Assistant Director of Case Management is a healthcare professional who supports the Director of Case Management in overseeing patient care coordination, resource utilization, and discharge planning. They help manage a team of case managers, ensuring that patient care plans are effective, efficient, and follow regulatory requirements. This role often involves collaborating with clinical staff, reviewing patient cases, and helping develop strategies to improve patient outcomes and hospital operations.

What are the key skills and qualifications needed to thrive as an assistant director case management?

To excel as an Assistant Director Case Management, you typically need a background in nursing or social work with a relevant degree and licensure, along with experience in case management and leadership. Familiarity with case management software, electronic health records (EHRs), and knowledge of utilization review and regulatory compliance is essential. Strong leadership, communication, problem-solving, and organizational skills distinguish top performers in this role. These competencies ensure effective team management, regulatory adherence, and optimal patient outcomes within complex healthcare environments.

What are some common challenges faced by an assistant director case management, and how can they be addressed?

Assistant Directors of Case Management often encounter challenges such as balancing administrative responsibilities with direct support to case managers, ensuring compliance with ever-changing healthcare regulations, and managing interdisciplinary communication. These challenges can be addressed by implementing effective training programs, fostering strong collaboration between departments, and staying updated on industry best practices. Regular team meetings and transparent communication can also help in addressing workflow bottlenecks and maintaining high standards of patient care.

What is the difference between Assistant Director Case Management vs Case Manager?

AspectAssistant Director Case ManagementCase Manager
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., CCM), and experience in healthcare or social servicesUsually requires a bachelor's degree and relevant certifications, but less managerial experience
Work EnvironmentLeads teams in healthcare, social services, or insurance organizationsWorks directly with clients to coordinate services and support
ResponsibilitiesOversees case management teams, develops policies, and ensures complianceManages individual cases, assesses client needs, and coordinates services

The Assistant Director Case Management focuses on supervising teams and strategic planning, while the Case Manager works directly with clients to coordinate care. Both roles require relevant certifications and experience, but the Assistant Director has more leadership responsibilities within healthcare or social service organizations.

What are popular job titles related to Assistant Director Case Management jobs in Rochester, NY?

For Assistant Director Case Management jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Assistant Director Case Management jobs in Rochester, NY look for?

The top searched job categories for Assistant Director Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Assistant Director Case Management jobs?

Cities near Rochester, NY with the most Assistant Director Case Management job openings:

Assistant Director Case Management jobs near you
Infographic showing various Assistant Director Case Management job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $121,963 per year, or $58.6 per hour.

Assistant Director of Student Accounts

SUNY Geneseo

Geneseo, NY • On-site

$63K - $70K/yr

Full-time

Posted 11 days ago

Job description

Vacancy Announcement
Position Information
Campus Title
Assistant Director of Student Accounts
Department
Student Accounts
Position Summary
The Assistant Director of Student Accounts plays a vital role on the Student Accounts team. The successful candidate must be a self-motivated, team-oriented individual. Responsibilities include but are not limited to daily reconciliation of cash received; obtaining and reconciling federal student aid and private loan funds; issuing student refunds; working with other College departments, students and families to resolve financial aid disbursement and billing concerns.
Required Qualifications
  • Bachelor's degree
  • Minimum of one to three years experience in a high volume customer service or a financial management environment
  • Excellent interpersonal and Communication skills
  • Experience interpreting and explaining complex policies and processes to customers in sometimes stressful situations
  • Experience using Microsoft Excel and other Microsoft Office applications
  • Ability to assist customers of diverse backgrounds and cultures
  • Candidates for this position must be eligible to work in the United States. VISA sponsorship is not offered.

Preferred Qualifications
  • Bachelor's degree in Business Management or related field
  • Administrative experience in higher education
  • Experience with Ellucian Banner or other related software
  • Familiarity with State and Federal Financial Aid regulations
  • Experience with large volume billing and collections.

License/Certification
Other Skills Required
Supervision Received
Director of Student Accounts
Supervision Exercised
Supervises Office Assistants

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