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Assistant Dell Help Desk Jobs in Baytown, TX (NOW HIRING)

Sheldon ISD

Help Desk Specialist

Houston, TX

$30.49K/yr

Primary Purpose Provide first-level technical support for the district help desk, addressing ... Escalate unresolved issues to the appropriate level of support * Assist with Chromebook, desktop ...

JConnect Infotech

IT HELP DESK

Houston, TX · On-site

Responsibilities: * Assist with new hires and acquisitions. * Follow all escalation procedures ... ITIL Service Desk, ITSM Hardware Deploy and Maintenance Troubleshoot Driving license and own ...

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$19 - $25.75/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk ... Support Windows 10/11 and macOS operating systems * Assist users with Microsoft 365 applications ...

XPERTECHS

Support Desk Specialist

Bellaire, TX

Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on ... Dell) * Evaluate documented resolutions and help contribute to the resolutions library. Develop ...

Mehta Medical Group PLLC

IT Intern (Help Desk)

Humble, TX · On-site

$13 - $17.25/hr

Position Title: Tier 1 Help Desk Intern (Unpaid) Company: Wellspire Medical Location: On-site ... Troubleshooting: Assist with the setup, configuration, and basic troubleshooting of office ...

Managed Services and VoIP Provider

Be Seen First

Field / Help Desk Service Technician ( IT/VoIP)

Houston, TX · On-site

$42.50K - $52.50K/yr

As a Help Desk and Field Technician, your responsibilities will include providing both remote and ... This dual-role position will also give you the opportunity to perform and assist with cabling ...

Es Vedra Cinemas

Redemption Desk

Baytown, TX · On-site

$16.50 - $22.25/hr

As a Redemption Desk Attendant at Es Vedra Cinemas, you will be responsible for assisting guests ... assist them with redeeming tickets for prizes. * Provide information about prize options and help ...

Syntricate Technologies

Service Desk Agent

Houston, TX · On-site

$16.25 - $20.75/hr

Service Desk Agent, OSS, AV, SME OSS ITSC SME Regards, Ashutosh Pasbola Assistant Manager | Syntricate Technologies Inc. Direct: (781)-552-4332| Fax: 781-649-0786 Email: ashutosh ...

Eclaro

Service Desk Technician

Houston, TX · On-site

$19 - $20/hr

Support Linux systems (RHEL preferred) including basic command-line troubleshooting. * Assist with ... Required Qualifications: * 2+ years of experience in a Service Desk, Help Desk, or Desktop Support ...

Eclaro

Service Desk Technician

Houston, TX

$19 - $20/hr

Support Linux systems (RHEL preferred) including basic command-line troubleshooting. Assist with ... Required Qualifications: 2 years of experience in a Service Desk, Help Desk, or Desktop Support ...

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How much do assistant dell help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for assistant dell help desk in Baytown, TX is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Assistant Dell Help Desk vs Dell Support Technician?

AspectAssistant Dell Help DeskDell Support Technician
CertificationsBasic IT certifications (CompTIA A+, Network+)Advanced certifications (Dell Certified Support Professional, CompTIA Server+)
Work EnvironmentHelp desk, remote support, call centerOn-site and remote technical support, hardware troubleshooting
Employer & Industry UsageCommonly employed by Dell or third-party support providersPrimarily employed directly by Dell or authorized service centers
Job FocusCustomer support, troubleshooting basic issuesAdvanced hardware/software troubleshooting, repairs

The Assistant Dell Help Desk typically handles initial customer inquiries and basic troubleshooting, often remotely. In contrast, Dell Support Technicians perform more advanced hardware and software repairs, often requiring higher certifications and on-site support. Both roles are essential in Dell's support ecosystem but differ in complexity and responsibilities.

What are the most commonly searched types of Dell Help Desk jobs in Baytown, TX? The most popular types of Dell Help Desk jobs in Baytown, TX are:
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Assistant Dell Help Desk jobs near you
Help Desk Specialist

Help Desk Specialist

Sheldon Independent School District

Houston, TX • On-site

$30.49K/yr

Full-time

Posted 19 days ago

Sheldon Independent School District rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

318th of 538 rated elementary and secondary schools

Job description

Position Type:
Technology/Help Desk Specialist
Date Posted:
4/9/2026
Location:
Network Operations Center
Primary Purpose
Provide first-level technical support for the district help desk, addressing technology-related issues.
QUALIFICATIONS
  • High School Diploma or GED
  • One year or more of related technical experience
  • A+ certification required within 1 year of hire or ineligible for a promotion to a campus Technology Specialist
  • Experienced in Microsoft, Google, and Apple environments.

PREFERRED
  • Associate degree in a technical area from an accredited college or university
  • Proficiency in multiple languages is a plus

SPECIAL KNOWLEDGE/SKILLS
  • Experience working effectively in a team-oriented, collaborative environment
  • Demonstrated excellence in customer service, with attention to accurate documentation of time and materials used.
  • Ability to identify technical issues and perform necessary repairs
  • Prove ability to recognize, address, and resolve assigned tickets in alignment with the established Service Level Agreement (SLA)
  • Proficiency in diagnosing and resolving basic technical issues.
  • Experience with ticketing systems and issue-tracking procedures

MAJOR RESPONSIBILITIES AND DUTIES
  • Function as the initial point of contact for staff and students requiring technical support
  • Document reported issues by generating tickets in the district's ticketing system.
  • Provide remote troubleshooting support by guiding users through the problem-resolution process.
  • Escalate unresolved issues to the appropriate level of support
  • Assist with Chromebook, desktop, and laptop repairs as necessary
  • Support Campus Technicians with various projects as needed
  • Perform other duties as assigned by the supervisor

*Salary is commensurate with experience
*Minimum Salary $30,490
*Works 240 Days
*Please note that this role requires in-person attendance and is not eligible for remote work.
Sheldon ISD will accept applications for this position through April 14, 2026. After this date, applications will continue to be accepted in the event a suitable candidate is not identified. If no viable candidate is selected from the initial applicant pool, applications submitted after April 14th will be reviewed in five-day intervals until a candidate is recommended for hire.

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