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Assistant Customer Success Manager Jobs in Colorado

Daybreak Health

Customer Success Manager

Denver, CO · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring ...

New

WinsAbove

Customer Success Manager - Denver

Denver, CO · On-site

$89 - $130/hr

As a Customer Success Manager, you will proactively drive new product attachment and build strong relationships across our existing customer base through onboarding, upselling, and cross‑selling.

Datadog

Customer Success Manager - Denver

Denver, CO · Hybrid

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling.

Programmers.io

Customer Success Manager

Denver, CO · On-site

Manage client relationships and drive customer satisfaction. Key Requirements: * Client management * Strong communication skills * Onboarding experience * Problem solving * Cross-functional ...

Autodesk

Business Customer Success Manager

Denver, CO · On-site

$72K - $128K/yr

Job Requisition ID # 26WD99167 Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk'sBusiness Plan customers. This ...

Datadog

Customer Success Manager - Denver

Denver, CO · On-site

$89K - $118K/yr

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling.

Alloy.ai

Senior Customer Success Manager

Denver, CO · On-site

$115 - $166.75/hr

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

Alloy.ai

Senior Customer Success Manager

Denver, CO · On-site

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Alloy.ai

Senior Customer Success Manager

Denver, CO · On-site

$115K - $166K/yr

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Alloy.ai

Senior Customer Success Manager

Denver, CO · On-site

$115K - $166K/yr

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Spekit

Senior Customer Success Manager

Denver, CO · On-site

$100 - $130/hr

The Role As a Senior Customer Success Manager at Spekit, you own the outcomes for a portfolio of mid‑market and enterprise accounts. You're the person your customers call when they need a thought ...

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All JobsCustomer Success JobsAssistant Customer Success Manager JobsAssistant Customer Success Manager Jobs in Colorado

Assistant Customer Success Manager information

What does an assistant customer success manager do?

An Assistant Customer Success Manager supports the customer success team by helping clients achieve their goals with a company's products or services. They assist in onboarding new customers, addressing client inquiries, and ensuring overall customer satisfaction. Their role involves monitoring customer usage, gathering feedback, and escalating issues to senior team members when necessary. Ultimately, they help to build strong client relationships and contribute to customer retention.

What are some common challenges faced by assistant customer success managers, and how can they be effectively addressed?

Assistant Customer Success Managers often encounter challenges such as managing multiple client accounts simultaneously, ensuring timely communication, and balancing customer needs with company objectives. To effectively address these, strong organizational skills and proactive communication are essential. Leveraging customer relationship management (CRM) tools, regularly checking in with clients, and working closely with senior team members can help maintain high customer satisfaction while supporting the broader success strategy.

What are the key skills and qualifications needed to thrive as an assistant customer success manager, and why are they important?

To thrive as an Assistant Customer Success Manager, you need strong customer relationship management skills, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data analysis tools, is often required. Excellent communication, active listening, and a collaborative mindset are standout soft skills for this position. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and supporting the success of both clients and the organization.

What are the most commonly searched types of Customer Success Manager jobs in Colorado?

The most popular types of Customer Success Manager jobs in Colorado are:

What cities in Colorado are hiring for Assistant Customer Success Manager jobs?

Cities in Colorado with the most Assistant Customer Success Manager job openings:

Assistant Customer Success Manager jobs near you

Customer Success Manager

Daybreak Health

Denver, CO • Remote

$85K - $95K/yr

Full-time

Posted 3 days ago

New

Job description

Customer Success Manager
Daybreak Health | 100% Remote | Full-time

About the role
You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring students. Your people are counselors, social workers, and school admin. Your job is to get them equipped and excited to send kids to care. This is execution at scale: technical onboarding, staff training, troubleshooting, adoption campaigns, and data analysis, with AI and internal tools handling the repetitive parts so you spend your time with people instead of building workflows from scratch. When you do this well, more kids get help.

About Daybreak Health

Daybreak partners with school districts to make sure any student who needs mental health care can actually get it. The gap we're closing is real: the recommended ratio is one school psychologist per 500 students, and the national reality is closer to one per 1,200, which means families wait months while counselors carry impossible caseloads. We match every student to a clinician based on language, culture, identity, and what they're actually working through, usually starting care within a week or two of a referral and at no cost to the family. It works. 81% of students improve on standardized clinical measures, 92% of families report meaningful behavioral change at home, and 80% of school staff see better attendance, grades, and behavior. We're backed by Union Square Ventures, Lux Capital, Lightspeed Venture Partners, Maven Ventures, and Y Combinator, and we already serve districts representing more than a million students. That still leaves most of the country without an answer, which is exactly where this role comes in.

What you'll do

  • Lead district onboarding, staff activation, and dashboard training
  • Troubleshoot account access, referral submissions, and scope questions, with white-glove support for strategic districts
  • Run staff trainings and info sessions that get people genuinely bought in
  • Build training capacity models across your cohort so you can flag capacity risk before it turns into a launch delay
  • Set the support and engagement strategy per district, with real autonomy to choose the approach
  • Execute adoption campaigns: campus visits, email outreach, webinars, data-driven interventions
  • Find creative ways to reach teachers and parents, not just counselors and admin
  • Watch leading indicators like non-contributor district rates and escalate a rising rate as a structural signal, not a seasonal dip
  • Turn district data into action, and keep your portfolio documented in shared tools so your work compounds for the team
  • Use AI to build personalized training decks, campaigns, and district talk tracks, then apply your own judgment on context and tone
  • Use AI to review activation pacing and referral trend lines so you can spend more human time on the districts that need it
  • Bring what you learn to weekly GTM meetings, where AI fluency is a shared practice rather than a personal hack

Skills

  • District and campus onboarding and implementation
  • Live training and facilitation for adult learners
  • Adoption and engagement campaign execution
  • Project management across many concurrent launches
  • Data analysis and simple modeling (capacity, pacing, funnel)
  • Independent technical troubleshooting
  • Practical AI fluency for drafting, analysis, and pattern-spotting
  • Cross-functional collaboration
  • Strong written and verbal communication
  • Documentation in shared tools (Notion, Google Docs and Slides)

Who thrives here

  • Great communicator and idea generator
  • Natural problem-solver who figures things out without being handed the answer
  • Connects dots across teams, products, and initiatives
  • Knows when to jump in and help and when to hold people accountable
  • Takes pride in support so fast and pleasant it creates champions
  • Scrappy and adaptable, comfortable in constant startup change
  • Sees AI as a way to do more of the job well, not a shortcut around the judgment parts
Qualifications

Must-haves

  • Experience in EdTech, education, or healthcare partnerships, product support, and enablement
  • K-12 background
  • Track record driving adoption at scale, think 100+ customers and thousands of end users
  • Strong project management across multiple launches at different phases
  • Tech savvy: picks up new systems fast, troubleshoots independently, uses AI tools daily
  • Exceptional organization across deadlines and deliverables
  • Self-starter who sees what needs to happen and makes it happen
  • Strong written and verbal communication
  • Comfortable turning data into insight, including building simple models

Nice-to-haves

  • Experience with mental health or SEL products
  • Previous work inside a K-12 district or on a campus
  • Salesforce or similar CRM experience
Pay Range
$85,000—$95,000 USD