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Assistant Customer Service Freight Forwarding Jobs in Texas

DSV A/S

Freight Forwarder Air Export Gateway

Dallas, TX · On-site

$44K - $57K/yr

Implement best practices and quality standards to enhance service delivery and customer ... Additional certifications in freight forwarding or customs brokerage are advantageous. * Minimum of ...

DSV A/S

Freight Forwarder Air Export, Gateway

Dallas, TX · On-site

$44K - $57K/yr

Implement best practices and quality standards to enhance service delivery and customer ... Additional certifications in freight forwarding or customs brokerage are advantageous. * Minimum of ...

DSV A/S

Freight Forwarder Air Export

Dallas, TX · On-site

$21.53 - $26.91/hr

... great customer experiences and high-quality services. As a global leader, our commitment to ... Experience in Freight Forwarding is highly desirable Skills & Competencies Mathematical Skills

Hermann Forwarding

Logistics Coordinator

Houston, TX · On-site

$18.50 - $24.75/hr

Strong understanding of transportation management and freight forwarding * Excellent communication ... Manages accounts and solves problems with a customer service-oriented approach * Performs data ...

FreightTAS

Sales

Houston, TX

You will be backed by experienced operations, and customer service teams that understand the urgency, complexity, and relationship-driven nature of freight forwarding--giving you the support needed ...

DSV A/S

Freight Forwarder Ocean Import

Lancaster, TX · On-site

$21.53 - $26.91/hr

Manage relationships with customers and provide exceptional customer service Educational background / Work experience * Prior experience in freight forwarding, logistics, or a related field is ...

DSV A/S

Freight Forwarder Ocean Import

Pharr, TX · On-site

$18.45 - $23.06/hr

Manage relationships with customers and provide exceptional customer service Educational background / Work experience * Prior experience in freight forwarding, logistics, or a related field is ...

DSV A/S

Freight Forwarder Air Import

Dallas, TX · On-site

$20.50 - $25.63/hr

Manage relationships with customers and provide exceptional customer service Educational background / Work experience * Prior experience in freight forwarding, logistics, or a related field is ...

Yusen Logistics

Gateway Manager

Grapevine, TX · On-site

Ensure timely clearance and movement of shipments, optimizing routing to meet customer delivery ... freight forwarding, warehousing and distribution services. As a company we're dedicated to a ...

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Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Texas? The most popular types of Customer Service Freight Forwarding jobs in Texas are:
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Assistant Customer Service Freight Forwarding jobs near you

Import/Export Forwarding Associate

FedEx Logistics

Laredo, TX • On-site

$17.89 - $24.73/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

To provide customers with the highest quality service by providing consistent customer service and shipment processing in order to ensure timely movement of freight/cargo.

  • Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries.
  • Prepare, analyze, and/or submit documentation to the appropriate parties (agents and clients) in order to ensure they are in accordance with all applicable laws and regulations relating to transportation.
  • Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
  • Complete accurate data input or corrections into computer files.
  • Ensure all communication is updated timely
  • Responsible for freight forwarding functions, which consist of: coordinating customer booking requests, generate arrival notices, billing, etc.
  • Complete import/export documentation in accordance with international trade regulations.
  • Dispatch carriers to pick up at company locations and customer related distribution centers
  • Track and trace functions, including entry of all milestones and exceptions.
  • Coordinate the distribution of emails and communication,

Performs other duties as assigned.


  • High school diploma/GED.
  • Proficient computer skills.
  • Good cust svc, organizational, and communication (written/oral) skills.
  • Freight forwarding or logistics experience preferred
  • Basic math skills for conversions to metric and currency evaluations.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $17.89 - $24.73 USD Hourly

Additional Details: Monday - Friday, 9:00 AM - 6:00 PM, Onsite.


For details on our comprehensive benefits, click here.


FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

  • Know Your Rights
  • Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Employment Type: FULL_TIME

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