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Assistant Customer Service Freight Forwarding Jobs in Texas

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Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Texas? The most popular types of Customer Service Freight Forwarding jobs in Texas are:
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Assistant Customer Service Freight Forwarding jobs near you
Sales Executive - Freight Forwarding - 77389

Sales Executive - Freight Forwarding - 77389

Staff Solve

Spring, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Sales Executive – Freight Forwarding - 77389
Location: Spring, TX
Position Summary
We are seeking an experienced and results-driven Sales Executive to join our growing freight forwarding team. The ideal candidate will have a proven track record of developing new business and managing customer relationships within the international logistics industry. A strong background in ocean freight is required, with experience in both import and export services highly preferred.
This role is responsible for identifying new business opportunities, expanding existing accounts, and working closely with operations to ensure exceptional customer service and successful execution of customer shipments.
Responsibilities
  • Develop new business opportunities through prospecting, networking, referrals, and cold calling.
  • Build and maintain long-term relationships with importers, exporters, and other logistics customers.
  • Prepare and present competitive freight forwarding solutions and pricing proposals.
  • Negotiate rates and service agreements with customers.
  • Achieve and exceed monthly and annual sales goals.
  • Maintain an active sales pipeline and accurately document customer activity in the CRM system.
  • Collaborate with operations and customer service teams to ensure smooth execution of shipments.
  • Stay informed of market conditions, competitor activity, and industry trends.
  • Represent the company professionally at customer meetings, networking events, and industry functions.
Qualifications
  • 3–5 years of successful freight forwarding sales experience required
  • Strong background in ocean freight forwarding is required.
  • Experience selling both import and export freight services is preferred.
  • Experience with air freight and domestic trucking/intermodal transportation is a plus.
  • Demonstrated ability to develop new business and grow existing accounts.
  • Excellent communication, negotiation, and presentation skills.
  • Strong organizational and time management abilities.
  • Proficiency with Microsoft Office and CRM software.
  • Bachelor’s degree preferred.
Compensation
  • Competitive base salary plus uncapped commission
  • Performance-based incentive opportunities
Benefits
  • 100% company-paid medical, dental, and vision insurance for employees and eligible family members
  • Paid vacation
  • Paid sick leave
  • 401(k) retirement plan
  • Company-paid life insurance
  • Short-term disability coverage
  • Long-term disability coverage
If you are an experienced freight forwarding sales professional with a passion for developing new business and delivering exceptional logistics solutions, we encourage you to apply.
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About Staff Solve

Sourced by ZipRecruiter

Staff Solve, Inc is a customer-driven, full-service employment agency that provides the community with superior customer service in placing skilled professionals for direct hire and temporary positions. We offer personal attention to detail and total commitment to excellence to serve the business and individual needs of our clients and community. Based on our knowledge of the workforce and accomplished staff, Staff Solve has helped thousands of people and organizations for over 27 years. Our mission pushes us to respond in a prompt, effective manner while maintaining the utmost professional standards for excellence and respect in our industry.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Houston, TX, US

Year founded

1994

Social media

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