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Assistant Customer Service Freight Forwarding Jobs in New York

Logistics Customer Service Rep

Hillside, NJ · On-site

$16.25 - $22/hr

... Freight Forwarder and leading transloading warehouse providing specialized import and export ... Mill Wright's primary goal is providing superior customer service to clients. We achieve this goal ...

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Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in New York?

The most popular types of Customer Service Freight Forwarding jobs in New York are:

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For Assistant Customer Service Freight Forwarding jobs in New York, the most frequently searched job titles are:

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The top searched job categories for Assistant Customer Service Freight Forwarding jobs in New York are:

What cities in New York are hiring for Assistant Customer Service Freight Forwarding jobs?

Cities in New York with the most Assistant Customer Service Freight Forwarding job openings:

Freight Forwarding Sales Manager

New Hyde Park, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Sales Manager - Freight Forwarding

Are you a motivated sales leader with a passion for global logistics? Do you excel at mentoring high-performing sales teams while actively hunting new business? Join OEC Group, a leading freight forwarder, where you can drive revenue growth, expand your book of business, and lead strategic initiatives that shape the future of logistics!

What we’re looking for

  • Experienced Sales Manager: 5-15 years of expertise in freight forwarding sales management
  • Proven Leader & Mentor: Skilled in coaching and developing high-performing sales teams
  • Revenue Generator: A well-established book of business in international ocean, air, customs brokerage, and domestic trucking

What you'll earn

  • Base Salary: $100,000-$150,000 annually based on experience and book of business
  • Uncapped commission: Sky's the limit - your success directly impacts your earnings
  • Car Allowance: $500 monthly
  • Company cell phone & laptop: Stay connected and ready to close deals anytime, anywhere
  • Expense account: Take your clients to lunch and build strong business relationships

Perks you'll receive

After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:

  • Comprehensive Health Insurance: Medical, Dental & Vision for the individual
  • Life & Accidental Insurance Coverage: For added security
  • Generous PTO plan: 10 vacation, 7 personal, and 3 floating days
  • 401k plan: With up to a 3% company match for your financial future
  • Company Culture: Enjoy team outings, holiday parties & more

What you'll do

  • Lead & develop: Mentor a team of Sales Executives, fostering a winning culture
  • Drive new business growth: Cold call, network, and strategic prospecting
  • Strengthen client partnerships: Identify freight forwarding opportunities and deliver customized logistics solutions that drive business growth
  • Offer customized solutions: Consult clients on optimizing their supply chain using ocean, air, warehousing & distribution, LTL & FTL transportation, cargo insurance and customs brokerage
  • Optimize sales team performance: CRM tracking, coaching, and data-driven insights
  • Collaborate across departments: Ensure seamless communication between sales, operations and international offices
  • Stay competitive: Keep a pulse on global freight forwarding trends, ensuring our strategies align with industry shifts and emerging opportunities

Work Schedule

New York Office: Monday - Friday | 9:00 am – 6:00 pm EST 

Qualifications

  • Freight forwarding sales management experience required
  • Well established book of business
  • Knowledge of Microsoft Office & CRM
  • Reliable transportation required to drive to client meetings

About OEC Group

Established in 1981, OEC Group is a leading NVOCC freight forwarding company providing import/export logistics solutions worldwide. From ocean and air freight to warehousing, trucking, and customs brokerage, we deliver efficiency, reliability and innovation to our partners.  

Company Culture

At OEC Group. we believe in a family-oriented, and growth-driven culture. We invest in our people, offering incredible career development and team-building experiences. Whether it's holiday gatherings, company outings, or professional networking, we cultivate an environment where success thrives. 

OEC Group is an Equal Opportunity Employer.

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