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Assistant Customer Service Freight Forwarding Jobs in Minnesota

Customer Service Assistant Location: Fergus Falls, MN Compensation: $17.00-$18.00 per hour - paid weekly Job Type: Temporary About the Opportunity Doherty Staffing Solutions is hiring Customer ...

Serve as a resource to Customer Care group regarding terms of trade, freight payment and terms of ... high service level. * Work with freight forwarders, brokers, and international transportation ...

Domestic Agent II

Eagan, MN · On-site

$22.90 - $32.30/hr

Route freight shipments across multiple transportation modes and services based upon client ... rated * Assist in compiling customer specific key performance indicator (KPI) reports on a weekly ...

Customer Service

Blooming Prairie, MN · On-site

$15.75 - $21.25/hr

Customer Service Department: Customer Service Reports to: Customer Service Manager FLSA status ... satisfaction. Assist customers with requests for product information, sales, assistance, and ...

Customer Service

Blooming Prairie, MN · On-site

$15.75 - $21.25/hr

Customer Service Department: Customer Service Reports to: Customer Service Manager FLSA status ... satisfaction. Assist customers with requests for product information, sales, assistance, and ...

Customer Service

Blooming Prairie, MN · On-site

$15.75 - $21.25/hr

Customer Service Department: Customer Service Reports to: Customer Service Manager FLSA status ... satisfaction. Assist customers with requests for product information, sales, assistance, and ...

Customer Service Support III

Minneapolis, MN · On-site

$17.75 - $22.75/hr

Participate in customer service outreach activities. * Assist with acceptance agent training ... forwarding hard copies to requesting Agency. * Communicate with stakeholders, such as:

Showing results 41-60

Assistant Customer Service Freight Forwarding information

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Minnesota? The most popular types of Customer Service Freight Forwarding jobs in Minnesota are:
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What cities in Minnesota are hiring for Assistant Customer Service Freight Forwarding jobs? Cities in Minnesota with the most Assistant Customer Service Freight Forwarding job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Estes Forwarding Worldwide rating

8.0

Company rating: 8.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Driver Candidates Only: Please CLICK HERE to apply for this job on Tenstreet

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

  • Paid vacation, sick time, and holidays
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Short- and long-term disability plans
  • Life and accidental death & dismemberment insurance
  • Job referral bonus program
  • Position Pay Range: $26.00-$28.00 per hour

The Driver, Drayage is responsible for providing transportation of international and/or domestic containers operating out of multiple locations. The Driver, Drayage must also follow Company, Federal, State, and Local laws with regard to run times and Federal Motor Carrier Safety Administration (FMSCA) regulations.

To perform this job successfully, an individual must satisfactorily perform each essential duty.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. 

  • Transporting freight between railroads, ports, and warehouses.
  • Will be required to perform all safety functions, including, but not limited to, operating manual transmission, chaining tires, etc., and must be skilled and qualified to drive in all types of terrain, routes, and environmental conditions.
  • Conduct pre-trip and post-trip inspections to ensure safe working conditions of the tractor and trailer before each trip and at the end of each trip.
  • May be required to use in-cab technology, including electronic logs and other items.
  • May be required to drive different schedules and work the dock based on business needs.
  • Check gauges and visual indicators for malfunctions, ensure seal or lock on trailers, and inspect vehicles before and during trips to determine problems that may be occurring.
  • Must adhere to all FMCSA requirements of those holding a Commercial Driver’s License
  • Maintain records required with compliance with local, state, and federal regulations
  • Comply with all requirements for safe and legal transportation of hazardous materials
  • Ensure security of equipment and cargo
  • Promptly report all maintenance problems to Fleet Services and/or supervision
  • Verify unit numbers versus paperwork given and report any discrepancies to your supervisor
  • As approved by Safety, will be allowed/needed to run over the road on occasion, as dictated by business needs.
  • Provide professional and courteous service to our customers and the general public
  • Will assist where needed based on business requirements: Dock work to include loading/unloading freight and road runs.
  • Comply with company C-TPAT and TSA security procedures.
  • Perform other duties as assigned.

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.


SKILLS AND ABILITIES

  • Must be registered with the FMCSA Drug and Alcohol Clearinghouse
  • Must be able to drive a tractor-trailer for a period of time that will conform to FMCSA requirements.
  • Ability to operate a forklift (minimum 7,500 lb. vehicle)
  • Must be capable of dropping/hooking and coupling trailers which involves cranking landing gear, pulling the 5th wheel pin which takes approximately 65 lbs. of pressure; and maneuvering a trailer dolly.
  • Must be able to drive all routes and in all types of terrain, including, but not limited to, mountains, steeply inclined roads, curvy highways, desert areas, bridges, tunnels, etc.
  • Must be able to operate all safety and operational functions of equipment, including, but not limited to, chaining tires, driving manual transmission vehicles, etc.
  • Must have an acceptable MVR.
  • Must be 25 years of age and have a minimum of two years consecutive driving experience.
  • Must be familiar with state motor vehicle laws and FMCSA rules and regulations.
  • Must pass a road test.
  • Ability to read and interpret general business documents.
  • Ability to write routine reports and general business correspondence.
  • Ability to work with peers and communicate basic concepts.
  • Ability to solve practical problems through standardized solutions that require limited judgment.
  • Ability to follow prescribed and detailed procedures to solve routine problems.
  • Must pass a pre-employment FMCSA medical exam and drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
  • Must be eligible to work in the United States.
  • At this time, EFW will not sponsor a new applicant for employment authorization for this position.
  • EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

EDUCATION/EXPERIENCE

Minimum of a High School Diploma or equivalent.

 

LICENSES/CERTIFICATIONS

Must possess a valid Class A Commercial Driver’s License; HazMat, Tanker, and Doubles endorsements preferred (LCV requirements may apply).

TRAVEL

Periodic travel up to 90% required.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

The employee is frequently required to lift and/or move a minimum of 70 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.  While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to lift, twist, turn, and climb. The employee is frequently required to stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit and climb or balance. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee may be required to work in high/precarious places, with hazardous materials, and in various weather conditions. The employee will also be exposed to various terrains, including, but not limited to, mountains, steeply inclined roads, curvy highways, desert areas, bridges, tunnels, etc. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.


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