ZipRecruiter

Log In

1

Assistant Csr Jobs in Texas (NOW HIRING)

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

OmniForce

Customer Service Representative

Grand Prairie, TX · On-site

$15.25 - $20.50/hr

Manage multiple priorities, maintain strong attention to detail, and assist other Customer Service ... Representatives as needed. Perform other duties as assigned. Education and Experience: High school ...

WhiteWater Express

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative At WhiteWater Express, we are more than just a car wash; we are a ... Key Responsibilities * Assist customers daily with member management inquiries via phone, email and ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

QDI Surfaces

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service ... Provide accurate information about our products, services, and policies to customers * Assist ...

Jill Frisch

Customer Service Representative

San Antonio, TX · On-site

$14.50 - $19.50/hr

Greet and assist customers with a friendly and positive attitude * Process transactions accurately ... Service Representative position at Jill Frisch & Freeze MiniMart. Join our team and help us ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State ... Key Responsibilities: * Respond to a high volume of incoming customer calls daily * Assist ...

previous page

Showing results 41-60

All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Texas

Assistant Csr information

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the most commonly searched types of Csr jobs in Texas?

The most popular types of Csr jobs in Texas are:

What cities in Texas are hiring for Assistant Csr jobs?

Cities in Texas with the most Assistant Csr job openings:

Assistant Csr jobs near you

Customer Service Representative

Addison Group

Austin, TX • On-site

$18 - $20/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Job Title: Customer Service Representative

Industry: Customer Support / Call Center

Location (City, State): Austin, TX (Onsite)

Compensation: $18 – $20 per hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Work Schedule: Full-time | Onsite | Contract-to-Hire

About Our Client:

Addison Group is partnering with one of our clients to find a dependable and customer-focused Customer Service Representative. This opportunity is ideal for someone who thrives in a fast-paced, high-volume environment and is eager to grow into a long-term role.

Job Description:

The Customer Service Representative will serve as the primary point of contact for customers, handling a high volume of inbound calls while delivering timely and professional support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently throughout the day.

Key Responsibilities:

  • Respond to a high volume of incoming customer calls daily
  • Assist customers with order inquiries, updates, and general concerns
  • Address and resolve customer issues with professionalism and empathy
  • Accurately document interactions and maintain records in internal systems
  • Meet or exceed established call and performance metrics
  • Collaborate with internal teams to ensure customer satisfaction

Qualifications:

  • At least 2 years of experience in a customer service or call center role
  • Proficiency with Microsoft Office applications (Outlook, Word, Excel)
  • Strong verbal communication and problem-solving skills
  • Ability to multitask in a fast-paced, metrics-driven environment
  • Reliable, punctual, and available to start quickly

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.