ZipRecruiter

Log In

1

Assistant Csr Jobs in Texas (NOW HIRING)

System One

Regional Sales Assistant (CSR)

Sealy, TX · On-site

$25 - $27/hr

Regional Sales Assistant (CSR) Location: Sealy, TX Type: Contract Compensation: $25.00-$27.00/hr. Contractor Work Model: Onsite Hours: 8am to 4:45 pm typically, 40 hours per week Responsibilities

Sharpcontra

Customer Service Representative

Austin, TX · On-site

$52K - $56K/yr

Customer Service Representative Sharpcontra is a forward-thinking solutions company dedicated to ... Provide clear, professional, and courteous customer support via phone and email. * Assist customers ...

System One

Regional Sales Assistant (CSR)

Sealy, TX · On-site

$25 - $27/hr

Regional Sales Assistant (CSR) Location: Sealy, TX Type: Contract Compensation: $25.00-$27.00/hr. Contractor Work Model: Onsite Hours: 8am to 4:45 pm typically, 40 hours per week Responsibilities

Sendero Health Plans

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Manager of Business Development, the Customer ... Access and interpret customer accounts and provider data to provide answers to inquiries. * Assist ...

System One

Regional Sales Assistant (CSR)

Sealy, TX · On-site

$25 - $27/hr

Regional Sales Assistant (CSR) Location: Sealy, TX Type: Contract Compensation: $25.00-$27.00/hr. Contractor Work Model: Onsite Hours: 8am to 4:45 pm typically, 40 hours per week Responsibilities

Andiamo

Customer Service Representative

Austin, TX

Description As a Customer Service Representative at Andiamou, you will be the first point of ... You will assist customers with inquiries, resolve issues, and provide information about our ...

Tornado Bus

Customer Service Rep.

Dallas, TX · On-site

$16 - $21.50/hr

In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES ... Responsible for money transfer transactions * Assist customers with luggage ID tags and transfer to ...

alco air

Customer Service Representative

Longview, TX

$16 - $20/hr

Answer incoming calls and get customers scheduled quickly * Assist customers with their HVAC and ... Previous CSR or call-center experience in an HVAC or plumbing company (required) * Strong ...

Connexa Worx

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

Customer Service Representative We are seeking a dedicated and enthusiastic Customer Service ... Provide product information and recommendations to assist customers in making informed decisions.

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Answer incoming calls and get customers scheduled quickly * Assist customers with their HVAC and ... R or call center experience in HVAC or plumbing company(required) * Strong communication and ...

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Answer incoming calls and get customers scheduled quickly * Assist customers with their HVAC and ... R or call center experience in HVAC or plumbing company(required) * Strong communication and ...

Alco Air

Customer Service Representative

Longview, TX · On-site

$16 - $20/hr

Answer incoming calls and get customers scheduled quickly * Assist customers with their HVAC and ... R or call center experience in HVAC or plumbing company(required) * Strong communication and ...

Tornado Bus

Customer Service Rep.

Laredo, TX · On-site

$12.50 - $16.75/hr

Customer Service Representative Responsible for ensuring that all clients/passengers are given the ... Responsible for money transfer transactions * Assist customers with luggage ID tag and transfer to ...

OmniForce

Customer Service Representative

Grand Prairie, TX

$15.25 - $20.50/hr

Manage multiple priorities, maintain strong attention to detail, and assist other Customer Service ... Representatives as needed. * Perform other duties as assigned. Education and Experience: * High ...

previous pagenext page

Showing results 21-40

All JobsCsr JobsAssistant Csr JobsAssistant Csr Jobs in Texas

Assistant Csr information

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the most commonly searched types of Csr jobs in Texas?

The most popular types of Csr jobs in Texas are:

What cities in Texas are hiring for Assistant Csr jobs?

Cities in Texas with the most Assistant Csr job openings:

Assistant Csr jobs near you

Customer Service Representative

Blue Cardinal Home Services, LLC

Longview, TX

$16 - $20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 24 days ago

Job description

Description

Customer Service Representative - Alco Air (Longview, TX)
Full-Time Steady Schedule $16-$20/hr In-Person 


Do you love helping people and getting them taken care of right away? Alco Air is looking for a Customer Service Representative to be the voice of our company - the first point of contact helping customers with their HVAC and plumbing needs, getting them scheduled fast, and making sure they feel confident they called the right place. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity.


Who We Are
Alco Air is a trusted name in home services, delivering top-tier HVAC and plumbing to families across East Texas. We keep things moving with organized systems and a team that takes care of customers quickly.


 The Role
As our CSR, you'll answer incoming calls, schedule service quickly, and keep customers and technicians connected - delivering a great experience on every call while keeping a high volume organized and moving. 


Requirements

What We Offer

  • Competitive hourly pay - $16-$20/hour
  • Consistent, steady schedule
  • Medical, dental, and vision insurance
  • PTO and paid holidays
  • A supportive team environment

What You'll Do

  • Answer incoming calls and get customers scheduled quickly
  • Assist customers with their HVAC and plumbing service needs
  • Communicate clearly and professionally with customers and technicians
  • Prioritize calls, including urgent and emergency requests
  • Enter and update customer information accurately
  • Handle a high call volume while staying organized and efficient

What We're Looking For

  • 1+ years of CSR or call center experience in HVAC or plumbing company(required)
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable following call scripts and processes
  • Positive attitude and team-first mindset
  • Knowledge of ServiceTitan a plus
    In-person position: 4 weekdays, 11:00 AM-8:00 PM, plus Saturday 8:00 AM-5:00 PM.


Why Alco Air?
If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we'd love to talk. Apply today.

Apply