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Assistant Csr Jobs in Texas (NOW HIRING)

My Pet's Vet - San Antonio

Vet Assistant/ CSR

Bayside, TX

$12.75 - $16/hr

My Pet's Vet is looking for a Customer Service Representative/Vet Assistant with growth opportunities at our San Antonio, Texas Animal Hospital. At My Pet's Vet, our main goal is to create a happy ...

Fairway Lawns

Customer Service Representative

Lubbock, TX · On-site

$20 - $24/hr

In this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. As a Customer Service Representative , you will communicate via phone, email ...

Ashton Walden

Customer Service Representative

Lubbock, TX · On-site

$20 - $24/hr

In this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. As a Customer Service Representative , you will communicate via phone, email ...

Impressive Image Works

Be Seen First

Customer Service Representative CSR

Tyler, TX · On-site

$15 - $19/hr

... Service Representative to help manage customer Screen Printing and Embroidery projects from order ... Responsibilities Assist customers by phone, email, and in person. Enter and manage print orders ...

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LaunchPoint28

Customer Service Representative

Mcallen, TX · On-site

$650 - $1.2K/wk

Learn our products and services to confidently assist customers. * Identify customer needs and ... Customer Service Representative Requirements: * Strong verbal communication skills. * Excellent ...

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Assistant Csr information

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the most commonly searched types of Csr jobs in Texas?

The most popular types of Csr jobs in Texas are:

What cities in Texas are hiring for Assistant Csr jobs?

Cities in Texas with the most Assistant Csr job openings:

Assistant Csr jobs near you

ADMIN ASSISTANT/ CUSTOMER SERVICE REP

Compass Group

Carrollton, TX • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 495 rated business services

Job description

  • We are hiring immediately for a full time ADMIN ASSISTANT/ CUSTOMER SERVICE REP position.
  • Location: Canteen - 2643 North Interstate 35E, Carrollton, TX 75006. Note: online applications accepted only.
  • Schedule: Full time schedule. Monday through Friday, 8:00 am to 4:30 pm. Further details upon interview.
  • Requirement: Previous customer service and/or dispatching experience preferred.
  • Fixed Pay Rate: $18.00 per hour.
    *Internal Employee Referral Bonus Available
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Summary: Responsible for clerical functions and administrative support of food service programs.
Essential Duties and Responsibilities:
  • Answer telephones and direct inquiries in a professional and client centric manner.
  • Maintain confidential personnel files.
  • Assist management staff in preparing confidential employment and labor relations documents, including but not limited to proposed disciplinary notices.
  • Assist with staffing, including finding staff when employees call out on short notice.
  • Work effectively and maintain good working relationships with co-workers, school personnel, administrators, student's parents and Supervisor.
  • Complete and maintain accurate and up to date records of students eligible for free and reduced priced lunches if applicable.
  • Enter weekly cash sales and meal counts using computer.
  • Perform daily bank deposit reconciliation.
  • Process vendor invoices for payment - using computer, making sure addition is correct and checking item prices against bid specifications, making sure there is no discrepancy in pricing.
  • Perform monthly vendor statement reconciliation.
  • Prepare monthly state claim form for reimbursement.
  • Assist in preparation of end of month financial reports.
  • Attend in-service and/or safety meetings as required.
  • Maintain clean and safe work environment; ability to perform job safely.
  • Performs other duties as assigned.

Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1557579
Canteen

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