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Assistant Crisis Text Line Jobs (NOW HIRING)

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Bilingual Crisis Counselor

$18 - $24/hr

... Line is East Tennessee's first crisis hotline. Our 988 Crisis Program provides text and phone-based ... * Assist in the completion of reports involving suspected child or vulnerable adult abuse * Keep ...

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Assistant Crisis Text Line information

What is the difference between Assistant Crisis Text Line vs Crisis Counselor?

AspectAssistant Crisis Text LineCrisis Counselor
Required CredentialsHigh school diploma or equivalent; training providedRelevant certifications or degrees in mental health or counseling
Work EnvironmentRemote, text-based support platformIn-person or remote, phone or in-person counseling sessions
Employer & IndustryNonprofit organizations, mental health servicesHospitals, mental health clinics, crisis centers
Common Search & UsageEntry-level, volunteer, or support roles in crisis text servicesProfessional mental health support and therapy roles

The Assistant Crisis Text Line typically involves providing immediate support via text, often as a volunteer or entry-level role, requiring minimal credentials. Crisis Counselors usually hold relevant certifications and provide more in-depth mental health support, often in clinical settings. Both roles are vital in crisis intervention but differ mainly in qualifications, work environment, and scope of practice.

What cities are hiring for Assistant Crisis Text Line jobs? Cities with the most Assistant Crisis Text Line job openings:
What are the most commonly searched types of Crisis Text Line jobs? The most popular types of Crisis Text Line jobs are:
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Assistant Crisis Text Line jobs near you

Mid-Shift Crisis Hotline Counselor

Careline Crisis Services

Fairbanks, AK • On-site

$21.75 - $28.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Full-Time Crisis Intervention Specialist


The Careline crisis hotline team provides therapeutic support for Alaskans accessing the statewide crisis and suicide hotline. This position will implement policies, protocols, and services designed to assist individuals who are in crisis, including those considering dying by suicide, those concerned about someone else with suicidal behavior by providing emotional support, crisis response, and intervention. This position also provides support, information, and referral for non-crisis calls. Services are provided via phone calls, text messaging, or chat. As a member of the Careline team, you will interact with clients and staff in a respectful and empowering manner, exercise consistent and dependable attendance, and attend all mandatory staff meetings. At Careline, all staff present themselves professionally and maintain confidentiality when necessary.


We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. To meet minimum qualifications, we will consider any equivalent combination of knowledge, skills, education, and experience. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.


Minimum Qualifications include an Associate's Degree in Human Services or a closely related field. Prior work or life experience may be used in place of the degree. We expect our candidates to demonstrate excellent interpersonal, group, and written communication skills, a commitment to the agency's mission and goals, the ability to work with people from diverse backgrounds, cultures, and lifestyles, and the ability to work independently and pass a background check. Candidates should be proficient with computers and frequent data entry.


Hours: Full-time (40 hours per week) with occasional overtime and may include weekends.


Shifts Available: Mid-Shift (afternoons-evening)


Salary: Determined by experience, non-exempt.


Location: Not Remote - Office Location is in Fairbanks, Alaska


Benefits: Excellent comprehensive benefits, including medical, dental, vision, holiday pay, and 4 weeks of paid time off.



Careline Crisis Services, Inc. is an equal-opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

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