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Assistant Crisis Text Line Jobs in Michigan (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

Collaborate with Shift Supervisors and other crisis line staff to provide or receive support ... call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

Collaborate with Shift Supervisors and other crisis line staff to provide or receive support ... call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site

... Line (MiCAL), including the 988 Suicide & Crisis Lifeline. Services are delivered via phone, chat, text, and other electronic communication methods in a 24/7 contact center environment. * This role ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site +1

... Line (MiCAL), including the 988 Suicide & Crisis Lifeline. Services are delivered via phone, chat, text, and other electronic communication methods in a 24/7 contact center environment. * This role ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI

... Line (MiCAL), including the 988 Suicide & Crisis Lifeline. Services are delivered via phone, chat, text, and other electronic communication methods in a 24/7 contact center environment. * This role ...

Gryphon Place

MiCAL Crisis Specialist

Kalamazoo, MI · On-site

... Line (MiCAL), including the 988 Suicide & Crisis Lifeline. Services are delivered via phone, chat, text, and other electronic communication methods in a 24/7 contact center environment. * This role ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

Job Title: MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and ... call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional ...

Bonefish Grill

Line Cook

Novi, MI · On-site

$14.75 - $18.50/hr

Text " BonefishWay " to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to ... assistant Parker. We look forward to hearing from you!

Carrabba's Italian Grill

Line Cook

Troy, MI · On-site

$15 - $18.75/hr

Text " Pasta " to 30437 to apply now! By texting Pasta to 30437 you will opt-in to receive hiring ... assistant Tony. We look forward to hearing from you!

Carrabba's Italian Grill

Line Cook

Lansing, MI

$14 - $17.75/hr

Text " Pasta " to 30437 to apply now! By texting Pasta to 30437 you will opt-in to receive hiring ... assistant Tony. We look forward to hearing from you!

Bonefish Grill

Line Cook

Grand Rapids, MI · On-site

$15.25 - $19/hr

Text " BonefishWay " to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to ... assistant Parker. We look forward to hearing from you!

Bonefish Grill

Line Cook

Novi, MI · On-site

$14.75 - $18.50/hr

Text " BonefishWay " to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to ... assistant Parker. We look forward to hearing from you!

Bonefish Grill

Line Cook

Grand Rapids, MI · On-site

$15.25 - $19/hr

Text " BonefishWay " to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to ... assistant Parker. We look forward to hearing from you!

Carrabba's Italian Grill

Line Cook

Novi, MI

$14.75 - $18.50/hr

Text " Pasta " to 30437 to apply now! By texting Pasta to 30437 you will opt-in to receive hiring ... assistant Tony. We look forward to hearing from you!

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Assistant Crisis Text Line information

What is the difference between Assistant Crisis Text Line vs Crisis Counselor?

AspectAssistant Crisis Text LineCrisis Counselor
Required CredentialsHigh school diploma or equivalent; training providedRelevant certifications or degrees in mental health or counseling
Work EnvironmentRemote, text-based support platformIn-person or remote, phone or in-person counseling sessions
Employer & IndustryNonprofit organizations, mental health servicesHospitals, mental health clinics, crisis centers
Common Search & UsageEntry-level, volunteer, or support roles in crisis text servicesProfessional mental health support and therapy roles

The Assistant Crisis Text Line typically involves providing immediate support via text, often as a volunteer or entry-level role, requiring minimal credentials. Crisis Counselors usually hold relevant certifications and provide more in-depth mental health support, often in clinical settings. Both roles are vital in crisis intervention but differ mainly in qualifications, work environment, and scope of practice.

How hard is it to become an Assistant Crisis Text Line volunteer?

Becoming an Assistant Crisis Text Line volunteer typically involves completing an online training program that covers crisis intervention skills and platform use. Volunteers are usually required to commit to a certain schedule and demonstrate empathy, active listening, and confidentiality. The process is designed to ensure volunteers are prepared to support individuals in crisis effectively.
What are the most commonly searched types of Crisis Text Line jobs in Michigan? The most popular types of Crisis Text Line jobs in Michigan are:
What cities in Michigan are hiring for Assistant Crisis Text Line jobs? Cities in Michigan with the most Assistant Crisis Text Line job openings:
Assistant Crisis Text Line jobs near you

988 Crisis Specialist

Common Ground

Pontiac, MI • On-site

$21/hr

Full-time

PTO

Posted 4 days ago

Job description

Job Title: 988 Crisis Specialist

Base Pay: $21 hourly + shift differentials

Various Full-Time & Part-Time Shifts Available

About you:

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

  • Provide crisis support to individuals contacting the National Suicide Prevention helpline and 988 helpline
    • Login to helpline applications
    • Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat
    • Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
    • Employ de-escalation techniques to assist individuals in crisis
    • Coordinate with EMS or police to complete active rescue as needed
    • Communicate effectively with individuals in real time while simultaneously documenting the interaction accurately in required systems.
    • Conduct follow-ups to ensure successful access to services
    • Collaborate with Shift Supervisors and other crisis line staff to provide or receive support
    • Maintain high level confidentiality while performing all duties
    • Uphold strict confidentiality in all tasks performed

What you need to apply

    • High School Diploma or GED equivalent
    • 6 months of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
    • At-home high speed internet on a private network
    • A private, HIPAA compliant, dedicated office space

What makes us different

    • Non-Profit mission-driven, person-focused environment
    • 100-hour Crisis Intervention training
    • Opportunity for professional growth
    • Team oriented environment
    • An organizational culture of mental and behavioral health support for all

For your hard work

    • Generous Paid Time Off
    • Shift premiums
    • Employer sponsored benefit and wellness plans (including Benefit Dollars equal to 16% of base pay, Calm App, etc.)
    • Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https://commongroundhelps.org

View the full job description here: 988 Crisis Specialist Job Description.pdf

Employment Type: Full Time and Part Time

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