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Assistant Contract Technical Representative Jobs in Michigan

The Technical Assistant is responsible for providing comprehensive administrative support to the ... Job Type & Location This is a Contract position based out of Troy, MI. Pay and Benefits The pay ...

Technical Assistant

Troy, MI · On-site

$35K - $41K/yr

The Technical Assistant is responsible for providing comprehensive administrative support to the ... Expense & Contract Tracking: Manage the department budget, track and route software renewals ...

Technical Assistant

Troy, MI

$35K - $41K/yr

The Technical Assistant is responsible for providing comprehensive administrative support to the ... Job Type & Location This is a Contract position based out of Troy, MI. Pay and Benefits The pay ...

Technical Assistant

Troy, MI · On-site

$35K - $41K/yr

Administer IT purchasing, vendor relationships, software renewals, contracts, budgets, and hardware ... business partners. * Assist with end-user training and create instructional guides and ...

New

Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...

Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...

Job Title : R&D Technical Assistant Location : Madison Heights, MI Work Model : Onsite Hours ... M-F 8am-5pm Compensation : $21.00 - $25.00/hr Type : 6-month contract, Potential for extension or ...

Job Title : R&D Technical Assistant Location : Madison Heights, MI Work Model : Onsite Hours ... M-F 8am-5pm Compensation : $21.00 - $25.00/hr Type : 6-month contract, Potential for extension or ...

Job Title : R&D Technical Assistant Location : Madison Heights, MI Work Model : Onsite Hours ... M-F 8am-5pm Compensation : $21.00 - $25.00/hr Type : 6-month contract, Potential for extension or ...

Job Title : R&D Technical Assistant Location : Madison Heights, MI Work Model : Onsite Hours ... M-F 8am-5pm Compensation : $21.00 - $25.00/hr Type : 6-month contract, Potential for extension or ...

Coordinates with relevant functions on technical and/or quality issues, data requirements, and ... Supports export compliance administration or represent the site or division for implementation of ...

... ED&D Contracts, Prototype & Production Business. · Support Lighting Program Team to complete ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Assistant Contract Technical Representative information

What is an assistant contract technical representative?

An Assistant Contract Technical Representative (ACTR) is a professional who supports the management and oversight of contracts, particularly in technical or engineering projects. They assist the Contracting Officer and Contracting Officer’s Representative by monitoring contractor performance, ensuring contract requirements are met, and documenting progress. ACTRs commonly review technical reports, inspect deliverables, and help resolve issues between the contractor and the organization. Their role is vital in ensuring that projects stay on schedule, within budget, and comply with all specifications.

What are the key skills and qualifications needed to thrive as an assistant contract technical representative?

To thrive as an Assistant Contract Technical Representative, you typically need a background in contract management, technical knowledge relevant to the specific industry, and attention to detail, often supported by a relevant degree or certification. Familiarity with contract management software, procurement systems, and compliance documentation is important for daily tasks. Strong communication, analytical thinking, and organization are crucial soft skills for coordinating with stakeholders and managing contract details. These skills ensure accurate contract execution, mitigate risks, and facilitate effective collaboration between technical teams and contractors.

What are some common challenges faced by assistant contract technical representatives when coordinating with multiple stakeholders on a project?

Assistant Contract Technical Representatives often work with various internal and external stakeholders, including contractors, engineers, and project managers. A common challenge is ensuring clear communication across these groups, especially when technical requirements or contract terms need clarification. Balancing competing priorities and timelines while maintaining compliance with contract specifications can also be demanding. Building strong working relationships and staying organized are key to overcoming these challenges and keeping projects on track.

What is the difference between Assistant Contract Technical Representative vs Contract Technical Representative?

AspectAssistant Contract Technical RepresentativeContract Technical Representative
CredentialsTypically requires a relevant technical degree or certification, with less experience neededRequires similar credentials but with more experience and technical expertise
Work EnvironmentSupports contract management, often in team settings, assisting senior repsLeads technical contract oversight, interacts directly with clients and vendors
Employer & Industry UsageCommon in government, defense, and engineering sectorsUsed in similar industries, often as a senior or lead role

The Assistant Contract Technical Representative typically supports contract activities under supervision, focusing on technical assistance and documentation. In contrast, the Contract Technical Representative takes on more responsibility, overseeing contract execution and ensuring compliance. Both roles require technical knowledge, but the seniority and scope differ.

What are popular job titles related to Assistant Contract Technical Representative jobs in Michigan?

For Assistant Contract Technical Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Assistant Contract Technical Representative jobs in Michigan look for?

The top searched job categories for Assistant Contract Technical Representative jobs in Michigan are:

What cities in Michigan are hiring for Assistant Contract Technical Representative jobs?

Cities in Michigan with the most Assistant Contract Technical Representative job openings:

Technical Support Representative

Marvel Refrigeration

Greenville, MI • On-site

Full-time

Life, Retirement, PTO

Re-posted 8 days ago


Job description

Job Type
Full-time
Description
Now Hiring
Technical Support Representative
Location: Greenville, Michigan
Reports to: Technical Support Supervisor
Salary: Negotiable (Non-Exempt)
Composition Brands, renowned leaders in premium appliances, is seeking a customer-focused and technically skilled Customer Service Technical Support Representative to join our growing team. This role is essential in delivering exceptional support to customers by providing expert technical assistance, resolving product-related inquiries, and ensuring a best-in-class customer experience that reflects the quality of our premium refrigeration brands.
As a Customer Service Technical Support Representative, you will serve as a trusted resource for customers, distributors, service partners, and internal teams by troubleshooting technical issues, answering product and warranty questions, and providing timely, accurate solutions. You will collaborate closely with engineering, quality, manufacturing, and customer service teams to identify root causes, resolve concerns efficiently, and support continuous product improvement. Through your technical expertise, problem-solving abilities, and commitment to outstanding customer service, you will help strengthen customer satisfaction and uphold the reputation of our innovative brands, including U-Line, Marvel, Viking Refrigeration, and Lynx.
Perks you can expect from us:
  • A competitive benefits package including 401(k) matching
  • Company provided life insurance, short and long-term disability insurance
  • Paid time off at start
  • Paid holidays
  • Tuition reimbursement
  • Employee referral program.

Expected Hours of Work:
This is a full-time position. General hours are Monday through Friday, between 8:00a.m. -7:30 p.m. EST, plus overtime when required.
Position Overview:
The Technical Support Representative provides expert technical assistance to authorized service providers, consumers, and internal departments regarding Viking, AGA, and Lynx residential appliances. This position serves as a key technical resource, helping diagnose and resolve product issues while delivering exceptional customer support and ensuring accurate documentation of all service-related activities.
Responsibilities:
  • Provide technical support to field service technicians via phone and email regarding installation, troubleshooting, diagnosis, and repair procedures.
  • Assist consumers with technical inquiries and product-related concerns through phone and email communication.
  • Accurately document technical support interactions, troubleshooting steps, and resolutions within company databases and service management systems.
  • Collaborate closely with Customer Support, Engineering, Sales, Regional Service Managers (RSMs),Parts, and other internal departments to resolve technical issues.
  • Monitor and manage Technical Support and Parts Department email inboxes daily to ensure timely responses and follow-up.
  • Review and code labor claims assigned to specific territories and regions in accordance with company policies.
  • Maintain current knowledge of Viking, AGA, and Lynx products, technical bulletins, service procedures, and product updates.
  • Identify recurring product issues and communicate findings to management and engineering teams.
  • Support training initiatives and assist with special projects as assigned.
  • Demonstrate reliability through consistent attendance, punctuality, and professionalism.
  • Maintain a positive attitude and willingness to assume additional responsibilities as business needs evolve.
  • Contribute to a team-oriented environment focused on providing industry-leading technical support.
  • Performs other related duties as assigned.

Requirements
Qualifications:
  • Minimum of 5-10 years of experience in appliance repair, technical service, technical support, or a related technical field.
  • Strong working knowledge of gas, electrical, refrigeration, and appliance systems.
  • Viking, AGA, and Lynx product experience preferred.
  • Proven ability to diagnose and resolve complex technical issues.
  • Ability to read and interpret wiring diagrams, schematics, service manuals, and technical documentation.
  • Previous experience in technical support, field service, technical training, or customer service is preferred.
  • Technical education, certification, or vocational training preferred.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficiency with Microsoft Outlook, Microsoft Office applications, and computer-based service management systems.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Self-motivated team player with initiative, professionalism, and a commitment to continuous learning and development.

Other Requirements:
  • Technical Troubleshooting
  • Customer Service Excellence
  • Problem Solving and Critical Thinking
  • Communication Skills
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Adaptability and Continuous Improvement

Working Conditions:
  • Office based.
  • 8-hour shifts
  • Monday- Friday