Assistant Concourse Concessions Jobs (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Catering Server is responsible for delivering exceptional hospitality and ensuring a seamless guest experience throughout suites, club spaces, and event areas within the ballpark. This role includes setting up and breaking down catering stations and suites according to Banquet Event Orders, monitoring food quality and presentation, and maintaining a clean, safe, and organized environment. The server works closely with supervisors and event staff to ensure smooth service, responds professionally to guest needs, and upholds all food safety and sanitation standards. The position requires strong attention to detail, the ability to multitask and work independently, and the physical capability to stand for long periods and handle items up to 30 lbs. A positive, customer-focused attitude and reliable attendance are essential.

This role will pay an hourly rate of $15.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until August 21, 2026.

Louisville Slugger Field is one of downtown Louisville's most welcoming and dynamic entertainment venues, offering an exciting atmosphere for both fans and staff alike. For hospitality team members, Louisville Slugger Field provides the chance to work in a fast-paced, guest-focused setting where friendliness, teamwork, and attention to detail truly shine. From premium club areas and suites to fan zones and concourse concessions, the venue offers a wide range of service environments that allow staff to develop skills, take ownership of the guest experience, and be part of the game-day excitement. Working at Louisville Slugger Field means helping create the atmosphere that fans remember-warm welcomes, outstanding service, and the kind of energy that makes every game feel special.

• Read and understand Banquet Event Orders. 
• Provide exceptional hospitality to guests in suites, club spaces, and event areas throughout the ballpark. 
• Set up catering stations, buffets, beverage areas, and suites according to event specifications and presentation standards. 
• Assist with breakdown of catering setups, including disposing of waste and returning equipment. 
• Ensure that work is accurate and complete.  
• Monitor food quality, temperature, and replenishment levels during events; restock items as needed. 
• Follow all food safety, sanitation, and alcohol service regulations. 
• Communicate effectively with supervisors, runners, bartenders, and kitchen staff to ensure smooth service. 
• Initiate and maintain friendly and professional contact with guests, ensuring that all needs are anticipated and met. 
• Work closely with staff and deal often with patrons.  
• Handle guest concerns or special requests courteously and escalate issues to management when needed. 

• High school diploma or equivalent GED is strongly preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets, or restaurants preferred. 
• Must be able to obtain food handling and alcohol safety certification.
• Ability to multitask. 
• Ability to work independently during slower times.  
• Ability to help provide a safe and clean work environment for both the front and back of the house. 
• Must have a customer-focused, positive, and professional attitude.  
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division).  
• Must be able to lift, push, pull, or carry heavy objects often. 
• Ability to work on a flexible schedule, including nights, weekends, and holidays. 
• You must be punctual with consistent attendance.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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