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Assistant Concierge Manager Jobs in Minnesota (NOW HIRING)

Puttery

Concierge

Minneapolis, MN

$19/hr

The Concierge also manages reservations, maintains organization within the system, and communicates ... Greet and assist guests warmly, offering personalized recommendations and information about the ...

Puttery

Concierge

Minneapolis, MN · On-site

$19/hr

The Concierge also manages reservations, maintains organization within the system, and communicates ... Greet and assist guests warmly, offering personalized recommendations and information about the ...

Willows Landing

Concierge PART TIME

Monticello, MN · On-site

$16.25 - $20.75/hr

Concierge We are seeking a friendly and professional Concierge to be the first point of contact for ... guests. * Assist with meal delivery, dining services, and hydration station setup. * Manage ...

Willows Landing

Concierge PART TIME

Monticello, MN · On-site

$16.25 - $20.75/hr

Concierge We are seeking a friendly and professional Concierge to be the first point of contact for ... guests. * Assist with meal delivery, dining services, and hydration station setup. * Manage ...

The Villa at St Louis Park

Concierge

Saint Louis Park, MN · On-site

$16.25 - $21/hr

Responsible to manage and purchase necessary supplies to maintain the Snack Cart * Ensure resident ... Expected to make daily rounds to interact and meet with family members and residents. * Assist with ...

The Villa at St Louis Park

Concierge

Saint Louis Park, MN · On-site

$16.25 - $21/hr

Responsible to manage and purchase necessary supplies to maintain the Snack Cart * Ensure resident ... Expected to make daily rounds to interact and meet with family members and residents. * Assist with ...

Tribal Government

Concierge - LaunchPad Golf

Prior Lake, MN · On-site

$16 - $20.50/hr

Manage guest reservations both over the phone and in person with accuracy and professionalism ... * Assist with the retail gift shop operations, including inventory monitoring, restocking, and ...

Mystic Lake

Concierge - LaunchPad Golf

Prior Lake, MN · On-site

$16 - $20.50/hr

Manage guest reservations both over the phone and in person with accuracy and professionalism ... * Assist with the retail gift shop operations, including inventory monitoring, restocking, and ...

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Assistant Concierge Manager information

What is an assistant concierge manager?

Assistant Concierge Managers are hospitality professionals who support the Concierge Manager in overseeing the concierge team and ensuring guests receive exceptional service. They help manage guest inquiries, coordinate special requests, and provide recommendations for local attractions, dining, and events. Additionally, they assist in training and supervising concierge staff, resolving guest issues, and maintaining high service standards. Their goal is to enhance the guest experience and contribute to the smooth operation of the hotel's front-of-house services.

What are the key skills and qualifications needed to thrive as an assistant concierge manager?

To thrive as an Assistant Concierge Manager, you need a solid background in hospitality management, customer service, and a working knowledge of local attractions and services, often supported by a hospitality degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and guest communication tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and a keen attention to detail help individuals excel in this role. These competencies are crucial for ensuring guest satisfaction, coordinating services efficiently, and maintaining the high standards expected in luxury hospitality environments.

What are some common challenges faced by an assistant concierge manager and how can they be addressed?

Assistant Concierge Managers often juggle multiple guest requests while ensuring high service standards, which can be challenging during peak periods. Effective time management, clear communication, and proactively anticipating guest needs are key to overcoming these challenges. Collaborating closely with other departments and training team members to handle high-pressure situations smoothly also helps maintain excellent guest experiences. Embracing feedback and continuously updating local knowledge can further enhance service quality and guest satisfaction.

What is the difference between Assistant Concierge Manager vs Concierge Supervisor?

AspectAssistant Concierge ManagerConcierge Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality background
Work EnvironmentHotels, luxury residences, resortsHotels, luxury properties, cruise ships
Employer & IndustryHospitality industry, luxury service providersHospitality industry, hotel management
Search & Comparison IntentRoles involving assisting guests and managing concierge teamsRoles focused on supervising concierge staff and operations

The Assistant Concierge Manager and Concierge Supervisor roles both operate within the hospitality industry, focusing on guest services. The Assistant Concierge Manager typically has broader responsibilities, including supporting the concierge team and handling guest inquiries, while the Concierge Supervisor mainly oversees daily operations and staff management. Both positions require customer service experience and are found in similar work environments, but their scope and focus differ slightly.

Do assistant concierge managers make good money?

Assistant concierge managers typically earn a salary that varies based on location, experience, and the size of the establishment, with median wages often ranging from $35,000 to $55,000 annually. They may also receive benefits such as health insurance and paid time off, and earning potential can increase with additional responsibilities or certifications in hospitality management.

How much do assistant concierge managers make?

Assistant concierge managers typically earn between $35,000 and $55,000 annually, depending on experience, location, and the size of the establishment. They often require strong customer service skills and familiarity with hotel or hospitality operations. Salaries can vary based on the complexity of duties and certifications held.

What are popular job titles related to Assistant Concierge Manager jobs in Minnesota?

For Assistant Concierge Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Assistant Concierge Manager jobs in Minnesota look for?

The top searched job categories for Assistant Concierge Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Assistant Concierge Manager jobs?

Cities in Minnesota with the most Assistant Concierge Manager job openings:

Assistant Concierge Manager jobs near you
Infographic showing various Assistant Concierge Manager job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Assistant Concierge (55556)

THE MINIKAHDA CLUB

Minneapolis, MN

$22 - $24/hr

Full-time

Posted 22 days ago

Job description

The Minikahda Club:

Located minutes from downtown Minneapolis, MN, The Minikahda Club was founded in 1898, It is the oldest country club west of the Mississippi and a premier club in the region. The Club experience is focused on providing superior social and recreational experiences based on the values of family, fellowship, integrity, respect, and inclusiveness.

Job Summary:

As the Concierge Assistant, you will play a crucial role in ensuring the smooth operation of our club's front desk and providing a superior level of service to our members and guests. You will work with a team of front desk staff, manage reservations, handle member inquiries and concerns, and contribute to the overall success and reputation of The Minikahda Club.

Essential Duties/Functions:

  • Foster a culture of professionalism, excellence, and member satisfaction ensuring exceptional service in every interaction.
  • Help to manage the Card room reservations. Communicate updates and schedules to respective departments and the Food and Beverage operations team, as necessary.
  • Manage the To Go Dining reservations, ensuring accuracy in order taking and deliveries.
  • Address and resolve member inquiries, concerns, or special requests promptly and to their satisfaction, including escalating an inquiry for an acceptable and timely resolution with the Security and Engineering team, if applicable.
  • Engages in regular communication with the F/T Concierge team to better understand updates, changes and details about upcoming events.
  • Consistently follows the Minikahda standardized phone greeting when answering incoming calls.
  • Assist with the lost and found and coat area(s).
  • Support the valet staff if & when needed.
  • Possess a deep understanding of the club's facilities, services, and amenities to provide recommendations to members and guests.
  • Use the pass-on log as instructed by the Concierge Supervisor.
  • Receives cross-training to provide occasional support in the Locker Room as needed.
  • Other duties as assigned by the Concierge Supervisor.

Qualifications, Knowledge, Skills and Abilities:

  • Proven experience in a front desk or guest services role, with a minimum of 2 years in the hospitality industry.
  • Ensure safety and security awareness is always maintained at the front desk.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Must be professional in appearance and demeanor.
  • Help promote a team environment.
  • Ability to function well in a high-paced environment.
  • Ability to work a flexible schedule that may include weekends and holidays.
  • Must have a passion for creating an exceptional experience for all members and guests.
  • Must be able to convey information and ideas clearly and concisely.
  • Must display a professional demeanor for the members and the staff.

Education and Experience:

  • Two years of customer service, front desk or guest services experience in the hospitality or private club environment.
  • Two-year degree preferred.

Physical Requirements:

  • Must be able to sit for long periods of time, walk, and do stairs.
  • Lift up to 20lbs.

Licenses and Special Requirements:

N/A

Club Benefits:

  • Minneapolis Sick and Safe Leave
  • Daily Meals

Pay Rate:

$22-$24 per hour, 20-25 hours a week.

see job description

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