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Assistant Community Manager Jobs in Boston, MA (NOW HIRING)

Greystar

Assistant Community Manager - Gibson Point

Revere, MA · On-site

$19.50 - $23.75/hr

Assistant Community Manager - Gibson Point Full time Revere, Massachusetts Apply Now Save Job Job saved ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering ...

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All JobsCommunity JobsAssistant Community Manager JobsAssistant Community Manager Jobs in Boston, MA

Assistant Community Manager information

See Boston, MA salary details

$14

$22

$28

How much do assistant community manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant community manager in Boston, MA is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $23.32 per hour, depending on experience, location, and employer.

What does an assistant community manager do?

An Assistant Community Manager supports the Community Manager in overseeing the daily operations of residential or commercial properties, such as apartment complexes or homeowner associations. Their responsibilities often include handling resident inquiries, coordinating maintenance requests, assisting with leasing or event planning, and maintaining records. They act as a liaison between residents and management, helping to ensure a positive living environment and smooth property operations.

What are the key skills and qualifications needed to thrive as an assistant community manager, and why are they important?

To thrive as an Assistant Community Manager, you need strong organizational skills, knowledge of property management principles, and often a background in business or real estate. Familiarity with property management software (like Yardi or AppFolio), leasing platforms, and basic accounting systems is typically required. Excellent communication, problem-solving abilities, and customer service skills help you effectively address resident concerns and coordinate with vendors. These skills ensure efficient property operations, high resident satisfaction, and compliance with management standards.

What are the primary challenges an assistant community manager faces when balancing resident satisfaction with property management duties?

Assistant Community Managers often find that balancing resident satisfaction with the operational demands of property management can be challenging. They are responsible for responding promptly to resident concerns, maintaining positive relationships, and ensuring the community remains well-maintained and compliant with regulations. This role requires excellent communication skills, adaptability, and the ability to prioritize tasks, especially during peak leasing seasons or when handling maintenance emergencies. Successful Assistant Community Managers collaborate closely with property managers, maintenance teams, and leasing staff to deliver a high-quality living experience while meeting business goals.

What is the difference between Assistant Community Manager vs Community Manager?

AspectAssistant Community ManagerCommunity Manager
ResponsibilitiesSupports community operations, handles resident inquiries, assists with eventsOversees community operations, develops resident programs, manages staff
QualificationsTypically requires a high school diploma or associate degree, some experience in property managementRequires a bachelor’s degree, more extensive experience in property or community management
Work EnvironmentOffice-based, on-site at properties, collaborative team settingOffice and on-site management, strategic planning, resident engagement

The Assistant Community Manager supports daily community operations and resident relations, often serving as a key support role. The Community Manager holds broader responsibilities, including strategic planning and overall community oversight. Both roles require related experience, but the Community Manager typically has more advanced qualifications and leadership duties.

What is an assistant community manager?

An assistant community manager supports the community manager in overseeing the daily operations of a residential or commercial property, including addressing resident concerns, coordinating events, and enforcing community policies. They often handle communication, maintain relationships with residents, and may use property management software to track issues and tasks.

What qualifications do you need to be an assistant community manager?

To be an assistant community manager, candidates typically need a high school diploma or equivalent, strong communication and interpersonal skills, and experience in customer service or community engagement. Some roles may require familiarity with property management software or social media platforms, and relevant certifications like community management or leasing licenses can be advantageous.

What skills do you need to be an assistant community manager?

An assistant community manager needs strong communication and interpersonal skills to engage residents and handle inquiries effectively. Organizational abilities, familiarity with community management software, and problem-solving skills are also important for coordinating events and addressing issues promptly.
More about Assistant Community Manager jobs

What are the most commonly searched types of Community Manager jobs in Boston, MA?

The most popular types of Community Manager jobs in Boston, MA are:

What are popular job titles related to Assistant Community Manager jobs in Boston, MA?

For Assistant Community Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Assistant Community Manager jobs in Boston, MA look for?

The top searched job categories for Assistant Community Manager jobs in Boston, MA are:

Assistant Community Manager jobs near you
Infographic showing various Assistant Community Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,354 per year, or $22.8 per hour.

Assistant Community Manager

Jones Street Residential

Cumberland, RI • On-site

$17 - $20.50/hr

Full-time

Posted 7 days ago

Job description

Description

The Assistant Community Manager is responsible for overseeing all day-to-day operations of the apartment community. This position is accountable for achieving the financial, operational, and business objectives of the property. The Assistant Community Manager is expected to provide unparalleled customer service, creating a strong sense of community for all residents. This individual is also responsible for supervising on-site staff, ensuring all operations are functioning properly and in accordance with company standards.


Responsibilities

  • Monitor and enforces compliance with all pertinent company policies, procedures, and standards related to operations and employment.
  • Understand local and federal laws as they pertain to leasing, evictions, deposit accounting, fair housing, risk management and OSHA requirements.
  • Have a clear working knowledge of community accounting and operating procedures.
  • Remain informed about current market developments including competition's occupancy, rent structure, amenities and current concessions.
  • Maintain a flexible schedule and be able to fill in other positions as required.
  • Interact with the prospects, residents, and team in a professional and courteous manner, assisting with questions, solving problems and any other duties required.
  • Ensure property is rented to fullest capacity, utilize marketing strategies to secure prospective residents and enhance closing techniques.
  • Demonstrate ability to understand financial goals, operate assets in owners' best interest in accordance with company requirements.
  • Maintain accurate records of all community transactions and submit them on timely basis, including rent rolls, delinquency reports, move-in/move-outs, invoices, etc.
  • Manage resident concerns and requests on a timely basis to enhance resident satisfaction with management.
  • Assists the Community Manager in operating community within budget parameters while increasing Net Operating Income.
  • Strengthen success of staff through ongoing training, instruction and leadership, providing daily/weekly staff schedules and assignments.
  • Generate necessary legal action, documents and process in accordance with state and company guidelines.
  • Assists Community Manager with supervision of maintenance and leasing staff.
  • Manage the leasing and renewal process by guiding the team through effective sales and customer service retention strategies.
  • Train and develop employees to ensure team meets their full potential.
  • Monitor rent delinquency for all current and past residents.
  • Perform other duties as required.

Requirements

  • Bachelor's Degree preferred
  • 3-5 years of experience in residential property management
  • Experience with market-rate communities
  • Strong computer skills, especially in the Microsoft Office Suite and Yardi Voyager software
  • Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, and other laws as they relate to property specific guidelines and occupancy standards
  • Organized and detail oriented with the ability to see the big picture
  • Must be able to identify and resolve problems in a timely manner and gather and analyze information skillfully
  • Complies with all Jones Street Residential policies and procedures

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