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Assistant Claims Manager Jobs in Iowa (NOW HIRING)

Berkley

Sr. Claims Service Representative

Urbandale, IA · On-site

... assist management with expenses, portal, and goal management. • Perform administrative support functions for the business unit, including preparing routine correspondence, processing payments ...

Berkley

Sr. Claims Service Representative

Urbandale, IA · On-site

... assist management with expenses, portal, and goal management. • Perform administrative support functions for the business unit, including preparing routine correspondence, processing payments ...

Berkley

Sr. Claims Service Representative

Urbandale, IA · On-site

... assist management with expenses, portal, and goal management. • Perform administrative support functions for the business unit, including preparing routine correspondence, processing payments ...

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All JobsClaims JobsAssistant Claims Manager JobsAssistant Claims Manager Jobs in Iowa

Assistant Claims Manager information

See Iowa salary details

$13

$19

$26

How much do assistant claims manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for assistant claims manager in Iowa is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.44 per hour, depending on experience, location, and employer.

What does an assistant claims manager do?

An Assistant Claims Manager supports the claims management team in processing and resolving insurance claims. Their responsibilities typically include reviewing claim files, coordinating investigations, communicating with clients and adjusters, and ensuring claims are handled efficiently and in compliance with company policies. They may also assist in training junior staff and monitoring claim progress to help prevent delays or errors. This role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an assistant claims manager, and why are they important?

To thrive as an Assistant Claims Manager, you need a solid understanding of insurance policies, claims processing, and risk assessment, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are commonly required. Strong analytical abilities, attention to detail, and effective communication skills help distinguish top performers in this role. These skills ensure efficient and accurate claim resolution, regulatory compliance, and positive client relationships in a complex insurance environment.

What are some common challenges faced by assistant claims managers, and how can they be managed effectively?

Assistant Claims Managers often juggle multiple claims simultaneously while ensuring accuracy, timely processing, and compliance with regulatory requirements. Balancing workloads and managing client expectations can be challenging, especially during peak periods. Effective time management, strong communication with both clients and internal teams, and staying updated on industry best practices are crucial for overcoming these challenges. Many organizations offer training and mentoring to help Assistant Claims Managers develop these essential skills.

What is the difference between Assistant Claims Manager vs Claims Supervisor?

AspectAssistant Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; certifications like CPCU or AIC are commonSimilar credentials; often holds industry certifications and relevant experience
Work EnvironmentOffice setting, managing claims teams, coordinating with adjusters and clientsOffice-based, overseeing claims processing and team performance
Employer & Industry UsageInsurance companies, third-party administrators, and claims agenciesInsurance firms, claims departments, and risk management companies

The Assistant Claims Manager and Claims Supervisor roles share similar credentials and work environments, both focusing on managing claims processes within insurance organizations. The Assistant Claims Manager often has broader responsibilities, including supporting the Claims Manager and handling complex cases, while the Claims Supervisor primarily oversees daily team operations and claims processing.

What are the most commonly searched types of Claims Manager jobs in Iowa?

The most popular types of Claims Manager jobs in Iowa are:

Assistant Claims Manager jobs near you
Infographic showing various Assistant Claims Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $41,124 per year, or $19.8 per hour.

Sr. Claims Specialist, Property Casualty

Holmes Murphy

Waukee, IA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

Job Description:
Sr. Claims Specialist, PC - Waukee, Iowa
We are looking to add a Sr. Claims Specialist to join our Property Casualty team in Waukee, Iowa Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!
Essential Responsibilities:
Independently perform the daily tasks required to efficiently manage daily claims needs which may include but are not limited to:
  • Demonstrate exceptional customer service and operate as an effective partner with clients.
  • Consult, educate and assist clients with claims related functions and services including:
    • Assist clients in reporting claims.
    • Assist the client in properly understanding coverage.
    • Educate the client of the claim process for various losses.
    • Serve as a good faith client advocate for the client's insurance interests.
    • Review open losses to ensure proper handling and reserving.
    • Provide and/or oversee accurate and timely loss information for internal and external clients' use.
  • Immediately notify all parties in litigated matters and ensure timely notice of new lawsuits.
  • Perform research and follow-up for clients on claims management issues and questions.
  • Perform customer service functions on a day-to-day basis such as answering client questions and handling concerns.

Qualifications:
  • Education: College degree or property casualty claims and insurance experience preferred.
  • Experience: 1-3 years career experience. Property and casualty claims, agency and/or insurance experience a plus.
  • Licensing: State-specific state commercial & personal property-casualty license required or ability to obtain within three months of hire.
  • Technical Competencies: Invests in understanding and applying insurance principles to consult with clients and meet their strategic needs. Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world-class client experience and ensure compliance. Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.

Here's a little bit about us:
In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
  • Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
  • Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
  • 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
  • Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
  • DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
  • Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
  • Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

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