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Assistant Center Operations Director Jobs (NOW HIRING)

Center Operations Director

Phoenix, AZ · On-site

$80K - $100K/yr

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office ...

Center Operations Director

Rockville, MD · On-site

$80K - $100K/yr

Center Operations Director - Fallsgrove Soar Autism Center Address: 2301 Research Boulevard, Rockville, MD 20850, US Compensation: $80,000.00 - $100,000.00/year Schedule: Full time Job Type:

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

New

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

New

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and ...

The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The ...

Center Operations Director - Montbello Soar Autism Center Compensation $80,000.00 - $100,000.00/year Schedule Full time Job Type Permanent Industry Health medical and related Description Soar Autism ...

As an Assistant Center Operations Director (ACOD), you will assist and support the Center Operation Director with ensuring that the optimal level of care and customer service is delivered to all ...

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Assistant Center Operations Director information

See salary details

$33.5K

$85.2K

$153.5K

How much do assistant center operations director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for assistant center operations director in the United States is $85,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $111,000.00 per year, depending on experience, location, and employer.

What does an assistant center operations director do?

An Assistant Center Operations Director supports the Center Operations Director in managing the daily operations of a facility, such as a community center, healthcare clinic, or educational institution. Their responsibilities often include supervising staff, ensuring compliance with policies and regulations, managing budgets, and overseeing customer service. They also help implement operational procedures, coordinate events or programs, and address any operational issues that arise to ensure efficient and effective center functioning.

What are the key skills and qualifications needed to thrive as an assistant center operations director, and why are they important?

To excel as an Assistant Center Operations Director, you generally need experience in operations management, staff supervision, and a relevant bachelor's degree. Familiarity with scheduling software, budgeting tools, and center management systems is often required, along with certifications in first aid or safety depending on the industry. Exceptional organizational abilities, problem-solving skills, and effective interpersonal communication set top performers apart. These skills ensure smooth daily operations, high team productivity, and exceptional service delivery within the center environment.

What are some common challenges faced by assistant center operations directors, and how can they be addressed?

Assistant Center Operations Directors often juggle multiple priorities, such as managing staff schedules, ensuring compliance with company policies, and maintaining a high-quality customer experience. A common challenge is balancing operational efficiency with personalized client service. To address this, it's important to foster clear communication within the team, utilize effective scheduling tools, and implement continuous training programs. Building strong relationships with both staff and clients also helps in identifying and resolving issues proactively.

What cities are hiring for Assistant Center Operations Director jobs?

Cities with the most Assistant Center Operations Director job openings:

What states have the most Assistant Center Operations Director jobs?

States with the most job openings for Assistant Center Operations Director jobs include:

What are popular job titles related to Assistant Center Operations Director jobs?

For Assistant Center Operations Director jobs, the most frequently searched job titles are:

Infographic showing various Assistant Center Operations Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,179 per year, or $41 per hour.

Assistant Center Operations Director

Arlington, TX • On-site

Concentra
Health Care and Social Assistance • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Concentra rating

6.6

Company rating: 6.6 out of 10

Based on 147 frontline employees who took The Breakroom Quiz


Job description

Overview
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As an Assistant Center Operations Director (ACOD), you will assist and support the Center Operation Director with ensuring that the optimal level of care and customer service is delivered to all customers. The ACOD will assist with leading and managing center support staff and overseeing the daily operations of the medical facility. The ACOD will also assist with coordinating center activities, general facility management, overseeing patient flow throughout the center and supporting the medical providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, checkout and patient care.
Responsibilities
  • Assists in planning and preparing work schedules and assigns colleagues to specific duties
  • Assists in ensuring the financial performance of the center
  • Assists in developing and maintaining new policies, procedures and training programs for the assigned center
  • Assists with hiring, training, and evaluating Center operations colleagues in consultation with Human Resources
  • Assists Center Operation Director with the hiring, training, disciplining and terminating of back office personnel
  • Assists in the preparation and review of operational reports and schedules to ensure accuracy and efficiency
  • Assists Center Operation Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnel
  • Assists in preparing annual budgets
  • Assists with on-site tours and training of Center personnel to present clinic services to clients to ensure achievement of established goals
  • Provides technical support and/or resources to client and Center personnel
  • Assists with managing on-site nursing services provided by Center to client companies, including billing counseling, and supervision of on-site personnel
  • Administers testing by medical staff to ensure proper performance, and ensures all certifications are current and regulatory procedures are adhered
  • Assists in monitoring marketplace trends and gathers competitive information
  • Assists in coordinating and consolidating services with local vendors to obtain best prices for goods and services obtainedFacilitates productivity and customer service
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job
  • Duties, responsibilities and activities may change at any time with or without notice
  • Ensure the delivery of exceptional customer service by self and the center colleagues by putting all customers (internal and external) first and displaying
  • Establish and maintain a warm, welcoming and professional atmosphere for our colleagues and customers
  • Provide a professional facility to welcome our patients and guests to include managing the appearance and overall condition and aesthetics of the center
  • Maintain excellent client and patient relations by ensuring needs and expectations are consistently met
  • Ensure that patients are treated as individuals and are attended to expeditiously and courteously by colleagues
  • Lead by example - Acquire a firsthand knowledge of daily center operations and participate in center floor work on a routine basis
  • Demonstrate exceptional leadership skill by ensuring that patients are treated with competence and provided with exceptional professional healthcare
  • Guide the center team in continuous improvement projects as necessary based on review of center performance metrics
  • Financial management and oversight (in the absence of the Center Operation Director)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
  • Some college courses in Business Administration, Healthcare Administration, or related field
  • Bachelor's degree in Business Administration, Healthcare Administration, or related field or equivalent directly related work experience preferred
  • In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience and vice versa

Job-Related Experience
  • Customarily has at least one year of direct management experience
  • Customarily has at least six months of healthcare experience

Job-Related Skills/Competencies
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Strong service mentality and a focus on achieving all aspects of defined service standards
  • Excellent telephone and personal etiquette
  • Warm, positive, energetic, and professional demeanor
  • Excellent oral and written communication skills
  • Tactful and diplomatic communication style
  • Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
  • Performance assessment skills
  • Continued focus on self-development
  • Proficient in computer applications such as Word and Excel
  • Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
  • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
  • Ability to resolve colleague, client and patient issues in an effective and timely manner

Additional Data
  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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About Concentra

Sourced by ZipRecruiter

We're in the amazing position for a future filled with growth and success. Bring your talent to Concentra, one of the largest health care providers in the nation and find out just how far it can take you. Are you ready to be a part of the team?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Addison, TX, US

Year founded

1979

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