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Assistant Case Manager Jobs in Massachusetts (NOW HIRING)

Baystate Health

Case Manager Assistant

Springfield, MA · On-site

The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information. * Collaborate with internal and ...

Baystate Health

Case Manager Assistant

Springfield, MA · On-site

The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information. * Collaborate with internal and ...

Morgan & Morgan, P.A.

Case Manager

Medford, MA

$20.75 - $26.75/hr

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. Responsibilities * Daily ...

PRAESUM HEALTHCARE

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

Case Manager The purpose of the Case Manager is to facilitate the admission process, answer inquiries and assist patients to adjust to the detoxification program routine. The Admission Staff ...

Morgan & Morgan, P.A.

Case Manager

Medford, MA · On-site

$20.75 - $26.75/hr

The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. Responsibilities * Daily ...

Encompass Health Corporation

Case Manager

Woburn, MA · On-site

$21.25 - $27.50/hr

Case Manager Career Opportunity Part-Time Working Hours: Saturday/Sunday/Monday Full-time Working ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Woburn, MA

$22 - $28.25/hr

Case Manager Career Opportunity Part-Time Working Hours: Saturday/Sunday/Monday Full-time Working ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Ludlow, MA

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Case Manager Career Opportunity Working hours: 24 hours - Friday, Saturday, Sunday Recognized for ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Woburn, MA

$22 - $28.25/hr

Case Manager Career Opportunity Part-Time Working Hours: Saturday/Sunday/Monday Full-time Working ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health Corporation

Case Manager

Braintree, MA · On-site

$20.25 - $26.25/hr

Clinical Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Braintree, MA

$20.25 - $26.25/hr

Clinical Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

... 5. Assist families to transition to self-advocacy roles 6. Advocate on behalf of families and ... case management visits 11. Maintain accurate case records by documenting all services rendered ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

... 5. Assist families to transition to self-advocacy roles 6. Advocate on behalf of families and ... case management visits 11. Maintain accurate case records by documenting all services rendered ...

Delta-T Group Inc.

Case Manager

Lowell, MA · On-site

$20 - $25.75/hr

Provide relevant referrals and assist with applications to agencies, service providers, housing ... Case Manager Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1300360-11 BC: #DTG103 Company: Delta-T ...

Delta-T Group Inc

Case Manager

Lowell, MA · On-site

$20 - $25.75/hr

Provide relevant referrals and assist with applications to agencies, service providers, housing ... Case Manager Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1300360-13 BC: #DTG103 Company: Delta-T ...

Delta-T Group Inc.

Case Manager

Lowell, MA · On-site

$20 - $25.75/hr

Provide relevant referrals and assist with applications to agencies, service providers, housing ... Case Manager Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1300360-12 BC: #DTG103 Company: Delta-T ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

... 5. Assist families to transition to self-advocacy roles 6. Advocate on behalf of families and ... case management visits 11. Maintain accurate case records by documenting all services rendered ...

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Assistant Case Manager information

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$14

$23

$32

How much do assistant case manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for assistant case manager in Massachusetts is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $26.78 per hour, depending on experience, location, and employer.

How to become an assistant case manager with no experience?

To become an assistant case manager with no experience, focus on gaining relevant skills such as communication, organization, and basic knowledge of social services. Entry-level positions often require a high school diploma or equivalent, and obtaining certifications like CPR or basic case management training can improve prospects. Volunteering or internships in social service settings can also provide valuable experience and improve employability.

Is an assistant case manager a stressful job?

Assistant case managers often work in high-pressure environments that require managing multiple clients and documentation, which can lead to stress. The job involves handling sensitive situations, meeting deadlines, and coordinating with various professionals, making organizational skills and emotional resilience important.

What is the difference between Assistant Case Manager vs Case Manager?

AspectAssistant Case ManagerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work, psychology, or related field; certification often preferred
Work EnvironmentSupportive roles in healthcare, social services, or community agenciesLead roles managing client cases, coordinating services in similar settings
Employer & IndustryHospitals, social service agencies, community organizationsSame as Assistant Case Manager, often with more responsibility
Search & Comparison IntentUnderstanding entry-level or support roles in case managementRoles with more responsibility and client management duties

Assistant Case Managers support Case Managers by handling administrative tasks and initial client contact, while Case Managers take on full responsibility for client assessments, planning, and coordination of services. Both roles are vital in social services and healthcare, but Case Managers typically have more experience and decision-making authority.

What type of assistant case manager makes the most money?

Senior or specialized assistant case managers with advanced certifications, extensive experience, or working in high-demand sectors such as healthcare or legal services tend to earn higher salaries. Those who manage complex cases or work in urban areas often have higher compensation compared to entry-level roles or rural positions.

What are some common challenges assistant case managers face when coordinating services for clients?

Assistant Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and ensuring effective communication between clients, families, and service providers. Balancing administrative tasks with direct client support can be demanding, especially when urgent situations arise. Staying organized and maintaining up-to-date records is crucial, as is developing strong problem-solving skills to address unexpected barriers to client progress.

What is an assistant case manager?

An Assistant Case Manager is a professional who supports case managers in coordinating and providing services to clients, often in healthcare, social work, or legal settings. Their duties typically include gathering client information, helping develop care plans, maintaining records, and communicating with clients and service providers. They play a key role in ensuring that clients receive the necessary support and resources efficiently. Assistant Case Managers work under the supervision of a lead case manager and help manage caseloads by handling administrative and supportive tasks.

What are the key skills and qualifications needed to thrive as an assistant case manager?

To thrive as an Assistant Case Manager, you generally need a background in social work, psychology, or a related field, often with a bachelor's degree and relevant experience. Familiarity with case management software, documentation systems, and sometimes certifications like Certified Case Manager (CCM) are valuable. Excellent organizational skills, empathy, and strong communication abilities help build rapport with clients and ensure effective coordination. These skills are critical for supporting clients’ needs, maintaining accurate records, and facilitating successful outcomes in social service environments.

What are the most commonly searched types of Case Manager jobs in Massachusetts?

The most popular types of Case Manager jobs in Massachusetts are:

What are popular job titles related to Assistant Case Manager jobs in Massachusetts?

For Assistant Case Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Assistant Case Manager jobs in Massachusetts look for?

The top searched job categories for Assistant Case Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Assistant Case Manager jobs?

Cities in Massachusetts with the most Assistant Case Manager job openings:

Assistant Case Manager jobs near you
Infographic showing various Assistant Case Manager job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,290 per year, or $23.2 per hour.

Assistant Case Manager (884)

Lifeworks, Inc.

Westwood, MA

$33K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Position: Assistant Case Manager
Job ID: 884
Location: Westwood MA
Shift: M-F 8:30am - 2:30pm
Salary: $33,137.99
As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay amp; excellent benefits in a rewarding and supportive environment.
Lifeworks is hiring a full time Assistant Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. We're searching for an enthusiastic individual who will bring their personality, an independent work ethic, and a strong belief in enhancing the lives of those we serve .
Essential Duties:
  • Provide individual and small group instruction in self-care, activities of daily living, communication, social and motor skills.
  • Provide direct care for ADLs and group activities; Lift and transfer individuals as appropriate to their needs.
  • Participate in scheduled supervision sessions with Assistant Director.
  • Communicate respectfully and pro-actively with families, residential staff and all members of participants’ teams.
  • Participate in program-wide staff meetings and case review meetings as scheduled.
  • Participate in team meetings regarding general program development, including curriculum development and schedules.
  • Attend in-service trainings as required.
  • Comply with all applicable State and Federal regulations, agency policy and procedures, and personnel practices.
  • Protect the health and safety of all participants and staff.
  • Excellent interpersonal skills.
  • Ability to work in a team environment.
  • Perform other duties as requested by supervisor(s).
​Requirements:
  • Experience working with Individuals with ID/DD
  • A Bachelor's degree or an associate degree in a related field with two years of experience, or HS diploma and five years of related work experience in Human Services.
  • Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
  • Valid Driver's License required
  • Valid MAP certification is preferred
  • Excellent verbal and written communication skills
Excellent Benefits package that includes:
  • 403(B) matching up to 3%
  • $2,000.00 Staff Retention Bonus after 1 year**
  • Health Insurance with 2 plan choices and a 75% employer contribution
  • 4.4 weeks of Paid Time Off in your first year of employment
  • Long-Term Disability insurance amp; Life Insurance free for employees
  • Tuition reimbursement
  • Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.
Disclaimer:
This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.

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