Description
To be considered for this position, you must complete the following steps:
- Click "Apply" and fill out the online application.
- If you meet the minimum qualifications, you will receive two (2) email invitations to complete the Predictive Index Assessment. Please note that the assessment includes two required parts: Behavioral and Cognitive.
Job Title: Bridal Sales Associate
Reports To: Store Manager
Location: Ohio Bridal Outlet - Located at Destination Outlets in Jeffersonville, OH
Employment Type: Non-Exempt
FT Schedule: Available Saturdays and Sundays, plus 2-3 weekdays.
Position Summary
The Sales Associate is responsible for delivering an exceptional, personalized shopping experience to each Bride-to-Be, ensuring they feel confident, celebrated, and supported throughout the process. This role requires excellent customer service, strong sales skills, and sharp attention to detail. Team Members must be self-motivated and confident, with a passion for creating memorable experiences and upholding the Luxe Brands standard of excellence.ย ย ย
Ohio Bridal Outlet is an off-the-rack bridal company within Luxe Brands and offers brides a designer gown at a heavily discounted price. We pride ourselves in providing the best and final possible discount on a wedding gown in a brick-and-mortar setting with knowledgeable and friendly staff.
Our Core Values
- Respectful: Foster respect + a friendly nature towards co-workers and clients.
- Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
- Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
- Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
- Positive and Energetic: Maintains a positive attitude regardless of circumstances.
- Values Communication: Effectively interacts with clients and co-workers to reach a common goal.ย ย ย ย ย ย ย ย ย ย ย ย ย
At Luxe Brands, we know bridal retail is a unique and rewarding niche - and so are our hours. Unlike traditional retail, we don't require early mornings or late nights, and we're proud to be closed on major holidays - giving you time to recharge while big-box stores stay open.ย
Hourly Compensation
- $17/hour, plus gratuity
- Total potential earnings: Up to $20-$22/hour
Employee Benefits
- Birthdays Paid Time Off!
- 401(k)
- 401(k) Matching
- Employee Assistance Program
- Employee Discount
- Nectar Reward Subscription
- Calm Subscription
- Paid Training
- Travel Reimbursement
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- Short Term Disabilityย ย ย ย ย ย ย ย
Key Success Indicators for This Role
- A "we over me" mindset, fostering teamwork and collaboration.
- Self-motivation and goal orientation, paired with a dedication to delivering exceptional customer experiences.
- The ability to work independently while thriving in a collaborative team environment.
- Strong organizational and multitasking skills, ensuring efficiency and productivity.
- A polished, professional, and trendy appearance that embodies the brand's image.
- Confidence, self-awareness, and assuredness in decision-making and interactions.
- A willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
- Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
- The ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
- Enthusiasm for empowering and motivating others (#hypesquad energy!).
- A commitment to upholding and promoting brand standards.
- Outstanding written and verbal communication skills.
- Exceptional attention to detail and the ability to recognize and seize opportunities.
- Strong organizational and planning skills, coupled with a proactive, problem-solving mindset.
- Excellent time management and reliability, demonstrating punctuality and dependability.
- Flexibility to adapt and prioritize tasks based on business demands.
Key Responsibilities:
- Provide an exceptional and personalized shopping experience, guiding brides in selecting their dream gown and accessories.
- Maintain a thorough understanding of designers, collections, fabrics, fits, and alterations to confidently assist clients.
- Work collaboratively with team members to support and maintain a positive work environment.
- Assist with maintaining the store's visual presentation, ensuring displays are appealing and align with brand standards.
- Handle handwritten documents, phone calls, emails, and other correspondences to help our brides!
- Be confident in working independently, as there may be times when you are the sole staff member in the store.
- Address challenges with professionalism, providing solutions that enhance the brides experience.
- Handle transactions, process orders, and assist with inventory management as needed.
- Represent the brand with professionalism, passion, and enthusiasm in all interactions.
- Additional responsibilities and tasks as needed to support the team and business operations.
Requirements
Required Qualifications:
- Full-shift availability on Saturdays and Sundays
- Must be 18 years of age or older.
- 1+ year of customer service and sales experience, preferably in retail or soft-lines
- Proficient in reading, writing, and verbal English to effectively interact with clients and team members
- Ability to lift up to 35 lbs and stand for extended periods
- Proficiency in POS systems and Microsoft Office
- Must have reliable transportation and the ability to report to the office by scheduled shifts
Preferred Experience:
- Knowledge of Google Drive.
- Experience with Apple products and macOS systems.
- Demonstrated success in achieving or exceeding weekly and monthly goals.ย ย ย
Luxe Bridal is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.