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Assistant Bdc Manager Jobs in Texas (NOW HIRING)

Powell Watson Automotive Group

Service Cashier/BDC

Laredo, TX · On-site

$13.25 - $17.50/hr

BDC Representative Powell Watson Motors GMC Buick Cadillac Every smooth service experience starts ... Communicate effectively with service advisors and management * Assist with occasional cashier ...

Powell Watson Automotive Group

Service Cashier/BDC

Laredo, TX · On-site

$13.25 - $17.50/hr

BDC Representative Powell Watson Motors GMC Buick Cadillac Every smooth service experience starts ... Communicate effectively with service advisors and management * Assist with occasional cashier ...

Powell Watson Automotive Group

Service Cashier/BDC

Laredo, TX · On-site

$13.25 - $17.50/hr

BDC Representative Powell Watson Motors GMC Buick Cadillac Every smooth service experience starts ... Communicate effectively with service advisors and management * Assist with occasional cashier ...

Socket.dev

BDC/Internet Manager

Columbus, TX · On-site

$60 - $75/hr

Serve as a Dialpad subject matter expert , maintaining accurate DID lines and system setup * Assist ... Manage advisor view cameras on BDC displays Outbound (OB) Team Responsibilities * Manage outbound ...

Davis Chevrolet

Sales BDC

Houston, TX · On-site

$26K - $55K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... in the CRM * Address customer concerns- Understand and maintain product knowledge * Assist ...

Davis Chevrolet

Sales BDC

Houston, TX · On-site

$26K - $55K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... in the CRM * Address customer concerns- Understand and maintain product knowledge * Assist ...

Davis Chevrolet

Sales BDC

Houston, TX · On-site

$26K - $55K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... in the CRM * Address customer concerns- Understand and maintain product knowledge * Assist ...

Davis Chevrolet

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... in the CRM * Address customer concerns- Understand and maintain product knowledge * Assist ...

Bravo Cadillac

BDC Agent

El Paso, TX · On-site

... the CRM system. - Collaborate with the sales team to provide them with necessary information ... - Assist in developing and implementing strategies to enhance customer engagement and increase ...

Davis Chevrolet

Bilingual Sales BDC

Houston, TX · On-site

$26K - $55K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... in the CRM * Address customer concerns- Understand and maintain product knowledge * Assist ...

Davis Chevrolet

Bilingual Sales BDC

Houston, TX

$26K - $55K/yr

We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to ... in the CRM * Address customer concerns- Understand and maintain product knowledge * Assist ...

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All JobsBdc JobsAssistant Bdc Manager JobsAssistant Bdc Manager Jobs in Texas

Assistant Bdc Manager information

What is an assistant BDC manager?

Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.

What skills and qualifications are needed to be an assistant BDC manager?

To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.

What are common challenges faced by an assistant BDC manager in a dealership setting?

As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.

What are popular job titles related to Assistant Bdc Manager jobs in Texas?

For Assistant Bdc Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Assistant Bdc Manager jobs in Texas look for?

The top searched job categories for Assistant Bdc Manager jobs in Texas are:

What cities in Texas are hiring for Assistant Bdc Manager jobs?

Cities in Texas with the most Assistant Bdc Manager job openings:

Assistant Bdc Manager jobs near you

Service Cashier/BDC

Powell Watson Automotive Group

Laredo, TX • On-site

$13.25 - $17.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

BDC Representative

Powell Watson Motors GMC Buick Cadillac

Every smooth service experience starts with great communication. We're looking for a motivated, customer-focused BDC Representative to join our team and help deliver an exceptional experience for our customers from the first call to final pickup.

Position Overview

The Business Development Center (BDC) Representative is responsible for handling inbound and outbound customer communication for our service department. This role focuses on appointment scheduling, customer retention, follow-up communication, and creating a positive first impression for every customer interaction.

This position will also assist with occasional cashier duties as needed, including processing customer payments and helping support front counter operations during busy periods.

The ideal candidate is organized, professional, energetic, and comfortable communicating by phone, text, email, and in person in a fast-paced dealership environment.

Responsibilities
  • Answer incoming service calls and customer inquiries
  • Schedule service appointments efficiently and accurately
  • Make outbound calls to:
    • Follow up on missed appointments
    • Re-engage inactive customers
    • Confirm upcoming appointments
    • Promote maintenance and service campaigns
  • Respond promptly to internet leads, texts, and emails
  • Maintain accurate customer information in CRM systems
  • Help drive CSI and customer retention goals
  • Communicate effectively with service advisors and management
  • Assist with occasional cashier responsibilities including:
    • Processing payments
    • Closing repair orders
    • Assisting customers at the front counter
    • Balancing receipts and basic cashier support tasks
  • Provide exceptional customer service during every interaction
Qualifications
  • Previous customer service, BDC, call center, cashier, or dealership experience preferred
  • Strong communication and phone skills
  • Professional appearance and positive attitude
  • Ability to multitask in a fast-paced environment
  • Dependable attendance and punctuality
  • Basic computer and typing skills
  • Experience handling payments and cash transactions is a plus
  • Bilingual (English/Spanish) is a plus
What We Offer
  • Competitive hourly pay plus performance bonuses
  • Opportunity for growth within the dealership
  • Paid training
  • Health, dental, and vision benefits
  • Paid time off
  • Employee discounts
  • Team-oriented work environment
Schedule

Full-time position with rotating Saturdays.

Apply Today

If you enjoy helping customers, thrive in a team environment, and want an opportunity to grow within the automotive industry, we'd love to meet you.

Apply