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Assistant Bdc Manager Jobs in Texas (NOW HIRING)

Nissan of Boerne

BDC Manager

San Antonio, TX · On-site

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits ... willing to assist our customers with all their automotive needs. We are looking for future ...

Lone Star Toyota

BDC Manager

Lewisville, TX · On-site

... effectively. * Assist staff, counsel and hold accountable when necessary. Ensures all BDC ... Make sure all leads are placed in the DMS/CRM system used by the dealership. * Communicate with ...

Cavender Auto Family

BDC/Internet Manager

Columbus, TX · On-site

Serve as a Dialpad subject matter expert , maintaining accurate DID lines and system setup * Assist ... Manage advisor view cameras on BDC displays Outbound (OB) Team Responsibilities * Manage outbound ...

Ron Carter Ford

BDC Assistant Manager

Houston, TX · On-site

Description Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The Assistant Manager will ...

ZT Automotive

BDC Assistant Manager

Houston, TX · On-site

Job Type Full-time Description Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The ...

ZT Auto

BDC Assistant Manager

Houston, TX · On-site

Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The Assistant Manager will work closely ...

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Assistant Bdc Manager information

What is an assistant BDC manager?

Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.

What skills and qualifications are needed to be an assistant BDC manager?

To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.

What are common challenges faced by an assistant BDC manager in a dealership setting?

As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.

What are popular job titles related to Assistant Bdc Manager jobs in Texas?

For Assistant Bdc Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Assistant Bdc Manager jobs in Texas look for?

The top searched job categories for Assistant Bdc Manager jobs in Texas are:

What cities in Texas are hiring for Assistant Bdc Manager jobs?

Cities in Texas with the most Assistant Bdc Manager job openings:

Assistant Bdc Manager jobs near you

BDC Manager

Nissan of Boerne

San Antonio, TX • On-site

Full-time

Medical, Dental, Life, PTO

Re-posted 2 days ago

Key responsibilities

  • Oversee daily BDC department operations and ensure customer communications meet dealership standards

  • Manage, supervise, and train BDC staff, including reviewing call recordings and developing team performance

  • Track and analyze performance metrics, prepare reports, and implement campaigns to maximize appointment opportunities

Job description

Business Development Center (BDC) Manager - Automotive

We offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards. You'll also oversee a team of dedicated BDC coordinators and train them in the art and science of customer communication. We only hire the best. If that's you, then let's get the conversation started today!

Job Responsibilities

  • Oversee daily BDC department operations
  • Work with Service and/or Sales department
  • Maximizing appointment opportunities
  • Working with multiple applications including text to reach out to customers
  • Utilizing and creating campaigns and structure to maximize results
  • Training on proper phone etiquette, creating a welcoming and friendly environment
  • Ensuring top notch customer service scores
  • Recruit and train BDC staff
  • Understand buying profiles and patterns of typical telephone prospects
  • Run daily/weekly/monthly reports and track results
  • Prepare individual "call results reports" for BDC staff
  • Record and listen to customer calls
  • Train BDC staff by reviewing recorded/live calls and outcomes
  • Determine which customers to contact based on current marketing initiatives
  • Review performance and develop staff
  • Interface with other department heads
  • Participate in dealership management meetings 

Skills/Qualifications

  • Successful track record in Internet sales, auto dealership business development centers, Internet sales department management, and service department experience
  • The ability to manage high call volumes, internet leads and call lists simultaneously
  • Overall knowledge of automotive sales and service department operations
  • Strong organizational skills and leadership abilities
  • Familiarity with dealership CRM and DMS systems
  • Experience in training teams and individuals preferred

Job Requirements

  • High school diploma/GED
  • Basic computer skills
  • Dealership BDC experience
  • Must have valid driver's license

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays

About Our Dealership

Since 2014, Nissan of Boerne has provided high-quality Nissan vehicles to drivers near Boerne, Spring Branch, and San Antonio, Texas. We are proud of our service to the community, and continue our involvement with Wounded Warrior Project and Toys for Tots. We look forward to going above beyond what is expected of us and our friendly staff is eager and willing to assist our customers with all their automotive needs.  We are looking for future employees that share the same commitment.

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