1

Assistant Aetna Customer Service Jobs (NOW HIRING)

Customer Service Assistant

Orlando, FL · On-site

$16 - $22.25/hr

Skillbridge Academy is seeking a professional and customer-focused Customer Service Assistant to join our growing team in Orlando, Florida. In this role, you will serve as a key point of contact for ...

Customer Service Assistant

Miami, FL · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Customer Service Assistant

Miami, FL · On-site

$16.50 - $22.75/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Customer Service Assistant

Charlotte, NC · On-site

$16.75 - $23.25/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Customer Service Assistant

Austin, TX · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Customer Service Assistant

Austin, TX · On-site

$39K - $49K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Customer Service Assistant

Tampa, FL · On-site

$15.75 - $21.50/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. As a vital point of contact for our customers, you will play a crucial role in ensuring an excellent ...

Job Type Part-time Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer ...

Job Type Part-time Description Customer Service Assistant Reports to: Customer Service Supervisor FLSA: Part-time hourly (non-exempt) position Summary: Working under the supervision of the Customer ...

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

Showing results 41-60

Assistant Aetna Customer Service information

See salary details

$11

$20

$28

How much do assistant aetna customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant aetna customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does an assistant Aetna Customer Service representative do?

An Assistant Aetna Customer Service representative helps Aetna members with their health insurance questions, such as explaining benefits, resolving claims issues, and assisting with billing or coverage concerns. They act as a liaison between customers and the company, ensuring that members receive accurate information and timely support. Their goal is to provide a positive customer experience and help members navigate their health insurance options.

What are the key skills and qualifications needed to thrive as an assistant Aetna Customer Service representative?

To thrive as an Assistant Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, empathy, and active listening are crucial soft skills that help address member concerns effectively. These skills and qualities are essential for delivering accurate information, resolving issues efficiently, and ensuring a positive customer experience.

What are the most common challenges faced by an assistant Aetna Customer Service representative, and how can I prepare for them?

As an Assistant Aetna Customer Service representative, you'll frequently encounter challenges such as addressing complex insurance questions, handling high call volumes, and assisting customers who may be upset or confused about their coverage. To prepare, it's important to develop strong communication skills, learn Aetna's policies and systems thoroughly, and practice patience and empathy. Most teams provide comprehensive training and ongoing support to help you build confidence in resolving issues and delivering exceptional service.

What cities are hiring for Assistant Aetna Customer Service jobs?

Cities with the most Assistant Aetna Customer Service job openings:

What are the most commonly searched types of Aetna Customer Service jobs?

The most popular types of Aetna Customer Service jobs are:

What states have the most Assistant Aetna Customer Service jobs?

States with the most job openings for Assistant Aetna Customer Service jobs include:

$47K - $51K/yr

Full-time

Re-posted yesterday


Job description

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to provide exceptional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others, building relationships, and developing valuable professional skills in a collaborative, fast-paced environment.

Responsibilities

  • Welcome customers and provide friendly, professional assistance.
  • Assist with resolving routine customer concerns promptly and courteously.
  • Identify customer needs and provide appropriate solutions.
  • Build positive customer relationships through outstanding service.
  • Maintain organized records of customer interactions.
  • Support customer satisfaction and service quality initiatives.
  • Collaborate with team members to achieve service goals.
  • Follow company customer service standards and procedures.
  • Participate in ongoing training and professional development.

Benefits

  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive and collaborative work environment
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Positive attitude and eagerness to learn.
  • Excellent organizational and multitasking abilities.
  • Strong problem-solving and customer service skills.
  • Ability to work effectively in a collaborative, team-oriented environment.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.
Additional Information
  • Competitive Salary: $47,000 - $51,000 annually.
  • Opportunities for professional growth and career advancement.
  • Comprehensive training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Performance recognition and advancement opportunities.
  • Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
  • Full-Time Position.