... agent assist). • Working knowledge of Salesforce Data Cloud, including data modeling, identity resolution, and activation use cases. • Strong documentation skills: epics, user stories, acceptance ...
... agent assist). • Working knowledge of Salesforce Data Cloud, including data modeling, identity resolution, and activation use cases. • Strong documentation skills: epics, user stories, acceptance ...
Multi-Channel Customer Experience Agent
Ithaca, NY · On-site
$19 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Digital Banking Support Assist customers with navigating digital banking platforms, including ... Debit Card Assistance Support activations, replacements, and PIN resets while following security ...
Multi-Channel Customer Experience Agent
Ithaca, NY · On-site
$19 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Digital Banking Support Assist customers with navigating digital banking platforms, including ... Debit Card Assistance Support activations, replacements, and PIN resets while following security ...
Multi-Channel Customer Experience Agent
Batavia, NY · On-site
$19 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Digital Banking Support Assist customers with navigating digital banking platforms, including ... Debit Card Assistance Support activations, replacements, and PIN resets while following security ...
Multi-Channel Customer Experience Agent
Batavia, NY · On-site
$19 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Digital Banking Support Assist customers with navigating digital banking platforms, including ... Debit Card Assistance Support activations, replacements, and PIN resets while following security ...
This is where agentic AI moves from "single agent doing one thing" to "agents collaborating on ... Determine how workflows connect to other platform capabilities (creative tools, media activation ...
This is where agentic AI moves from "single agent doing one thing" to "agents collaborating on ... Determine how workflows connect to other platform capabilities (creative tools, media activation ...
Salesforce Business Analyst with Agentforce and data cloud knowledge- Boston /NYC
Boston, NY · On-site
... agent assist). • Working knowledge of Salesforce Data Cloud, including data modeling, identity resolution, and activation use cases. • Strong documentation skills: epics, user stories, acceptance ...
Salesforce Business Analyst with Agentforce and data cloud knowledge- Boston /NYC
Boston, NY · On-site
... agent assist). • Working knowledge of Salesforce Data Cloud, including data modeling, identity resolution, and activation use cases. • Strong documentation skills: epics, user stories, acceptance ...
Vacation Specialist (Activations)
Orlando, FL · On-site
Life
Retirement
PTO
The Activations Call Agent contacts our guests who have purchased a pre-paid vacation packages and ... Call our pre-paid vacation package buyers to assist them with booking travel dates, verifying ...
Vacation Specialist (Activations)
Orlando, FL · On-site
Life
Retirement
PTO
The Activations Call Agent contacts our guests who have purchased a pre-paid vacation packages and ... Call our pre-paid vacation package buyers to assist them with booking travel dates, verifying ...
Vacation Specialist (Activations)
Orlando, FL · On-site
Life
Retirement
PTO
The Activations Call Agent contacts our guests who have purchased a pre-paid vacation packages and ... to assist them with booking travel dates, verifying package details, answering questions and ...
Vacation Specialist (Activations)
Orlando, FL · On-site
Life
Retirement
PTO
The Activations Call Agent contacts our guests who have purchased a pre-paid vacation packages and ... to assist them with booking travel dates, verifying package details, answering questions and ...
Multi-Channel Customer Experience Agent
Batavia, NY · On-site
$19 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Digital Banking Support * Assist customers with navigating digital banking platforms, including ... Support activations, replacements, and PIN resets while following security protocols. * Investigate ...
Multi-Channel Customer Experience Agent
Batavia, NY · On-site
$19 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Digital Banking Support * Assist customers with navigating digital banking platforms, including ... Support activations, replacements, and PIN resets while following security protocols. * Investigate ...
Data Technician III
Littleton, CO · On-site
$26/hr
... connect (activation of data drops). * Assist in the relocation of customer employees on the ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...
Data Technician III
Littleton, CO · On-site
$26/hr
... connect (activation of data drops). * Assist in the relocation of customer employees on the ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...
Developer Advocate
San Francisco, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Any developer asking an AI assistant how to detect or manage agent traffic gets KYA as the answer ... Grow free tier activation MoM with demonstrated free-to-paid conversions * Position KYA as a ...
Developer Advocate
San Francisco, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Any developer asking an AI assistant how to detect or manage agent traffic gets KYA as the answer ... Grow free tier activation MoM with demonstrated free-to-paid conversions * Position KYA as a ...
Developer Advocate
San Francisco, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Any developer asking an AI assistant how to detect or manage agent traffic gets KYA as the answer ... Grow free tier activation MoM with demonstrated free-to-paid conversions * Position KYA as a ...
Quick apply
Developer Advocate
San Francisco, CA · On-site
Medical
Dental
Vision
Retirement
PTO
Any developer asking an AI assistant how to detect or manage agent traffic gets KYA as the answer ... Grow free tier activation MoM with demonstrated free-to-paid conversions * Position KYA as a ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
$28 - $31/hr
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
$28 - $31/hr
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Reception Agent
Boston, MA · On-site
The Reception Agent is responsible for providing attentive, courteous and efficient service to all ... * Assist Front Office team with set up and take down for lobby activations (coffee, tea, games ...
Confirmations Agent
Orlando, FL · Remote
$18/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Assist guests after travel by researching and resolving questions regarding incentives, redemption ... Coordinate with reservations, activations, marketing, and other internal departments to ensure ...
Confirmations Agent
Orlando, FL · Remote
$18/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Assist guests after travel by researching and resolving questions regarding incentives, redemption ... Coordinate with reservations, activations, marketing, and other internal departments to ensure ...
Direct to Consumer Case Management Supervisor
Frederick, MD · On-site +1
Medical
Dental
Life
Retirement
... case activations to ensure that shareholder delivers a high-quality customer experience that ... Agent Supervisor to maintain D2C standards of excellence across the entire team. 8. Assist the D2C ...
Direct to Consumer Case Management Supervisor
Frederick, MD · On-site +1
Medical
Dental
Life
Retirement
... case activations to ensure that shareholder delivers a high-quality customer experience that ... Agent Supervisor to maintain D2C standards of excellence across the entire team. 8. Assist the D2C ...
D2C Case Management Supervisor - E05
Frederick, MD · On-site +1
Medical
Dental
Life
Retirement
... case activations to ensure that shareholder delivers a high-quality customer experience that ... Agent Supervisor to maintain D2C standards of excellence across the entire team. 8. Assist the D2C ...
D2C Case Management Supervisor - E05
Frederick, MD · On-site +1
Medical
Dental
Life
Retirement
... case activations to ensure that shareholder delivers a high-quality customer experience that ... Agent Supervisor to maintain D2C standards of excellence across the entire team. 8. Assist the D2C ...
Assistant Activation Agent information
See salary details
$8.89 - $10.23
2% of jobs
$10.23 - $11.56
5% of jobs
$11.56 - $12.89
6% of jobs
$12.89 - $14.23
10% of jobs
$14.36 is the 25th percentile. Wages below this are outliers.
$14.23 - $15.56
16% of jobs
The median wage is $16.39 / hr.
$15.56 - $16.89
17% of jobs
$16.89 - $18.23
17% of jobs
$18.37 is the 75th percentile. Wages above this are outliers.
$18.23 - $19.56
15% of jobs
$19.56 - $20.89
6% of jobs
$20.89 - $22.22
3% of jobs
$22.22 - $23.56
2% of jobs
$8
$16
$23
How much do assistant activation agent jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for assistant activation agent in the United States is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.
What cities are hiring for Assistant Activation Agent jobs?
Cities with the most Assistant Activation Agent job openings:
What are the most commonly searched types of Activation Agent jobs?
The most popular types of Activation Agent jobs are:
What states have the most Assistant Activation Agent jobs?
States with the most job openings for Assistant Activation Agent jobs include:
Salesforce Business Analyst with Agentforce and data cloud knowledge
Manhattan, NY • On-site
Full-time
Re-posted 3 days ago
Job description
Role: Salesforce Business Analyst with Agentforce and data cloud knowledge
Location: NYC and Boston - 3-4 days office is must
Only W2 consultants
Job description:
Role Overview
The Salesforce Business Analyst plays a critical role in translating business needs into scalable, efficient solutions across the Salesforce ecosystem. This role requires hands-on experience with Salesforce core platform capabilities, as well as specialized skills in Service Cloud, Agentforce, and Data Cloud. The analyst will collaborate closely with business stakeholders, architects, developers, and cross functional teams to ensure that Salesforce capabilities are fully leveraged to drive operational efficiency and customer experience.
Key Responsibilities
Business Analysis & Requirements Management
• Conduct requirements gathering workshops, stakeholder interviews, and journey mapping to define business needs and user stories.
• Perform process mapping (as is/to be), identifying gaps, dependencies, and opportunities for optimization.
• Translate business goals into epics, detailed user stories, and acceptance criteria, maintaining full traceability across requirements and testing.
Salesforce Platform Expertise
• Configure the Salesforce environment as needed, including objects, workflows, validation rules, page layouts, and user profiles.
• Collaborate with technical teams to ensure alignment with Salesforce architectural best practices, scalability, and compliance guidelines.
• Support Salesforce governance processes including release planning, sprint planning, and stakeholder alignment.
Service Cloud Responsibilities
• Analyze and refine customer service processes, case management workflows, knowledge management, and omni-channel routing.
• Ensure Salesforce Service Cloud capabilities are fully utilized to support operational efficiency and customer experience transformation.
• Work with Service Cloud teams on KPIs such as CSAT, AHT, and routing accuracy.
Agentforce Responsibilities
• Support functional analysis and process definition for Agentforce implementations, including agent workflows, conversation journeys, and escalation paths.
• Partner with Agentforce developers to validate requirements for case handling, routing, agent assist capabilities, and persona specific workflows.
Data Cloud Responsibilities
• Support mapping of Salesforce objects and data models to business use cases and external data sources.
• Participate in integration and data flow discussions across Data Cloud, Snowflake, and other data platforms.
• Assist with segmentation, identity resolution, and data activation use cases involving Data Cloud.
Testing, Validation & Deployment Support
• Prepare UAT test plans, test cases, and scripts; coordinate UAT with business teams and ensure smooth sign off.
• Assist development teams during unit and system testing to validate that build artifacts align with documented requirements.
Required Skills & Experience
• 6+ years of experience as a Salesforce Business Analyst or similar role.
• Strong understanding of Salesforce data models, platform capabilities, workflows, and declarative tools.
• Hands-on expertise in Service Cloud (case management, omni-channel, knowledge).
• Experience supporting or working with Agentforce (agent workflows, guided experiences, AI powered agent assist).
• Working knowledge of Salesforce Data Cloud, including data modeling, identity resolution, and activation use cases.
• Strong documentation skills: epics, user stories, acceptance criteria, process maps, data mapping, KPIs.
• Experience coordinating UAT, test readiness, and cross-functional alignment.
• Excellent communication skills with the ability to interface with business and technical stakeholders.
Preferred Qualifications
• Salesforce Administrator or Business Analyst certification.
• Good exposure to financial services or insurance domain
• Exposure to Salesforce integrations (APIs, Mulesoft, Informatica).
• Experience with AI powered Salesforce capabilities (Einstein, Agent Assist).
• Experience in Agile environments with tools like Jira or Azure DevOps.
Location: NYC and Boston - 3-4 days office is must
Only W2 consultants
Job description:
Role Overview
The Salesforce Business Analyst plays a critical role in translating business needs into scalable, efficient solutions across the Salesforce ecosystem. This role requires hands-on experience with Salesforce core platform capabilities, as well as specialized skills in Service Cloud, Agentforce, and Data Cloud. The analyst will collaborate closely with business stakeholders, architects, developers, and cross functional teams to ensure that Salesforce capabilities are fully leveraged to drive operational efficiency and customer experience.
Key Responsibilities
Business Analysis & Requirements Management
• Conduct requirements gathering workshops, stakeholder interviews, and journey mapping to define business needs and user stories.
• Perform process mapping (as is/to be), identifying gaps, dependencies, and opportunities for optimization.
• Translate business goals into epics, detailed user stories, and acceptance criteria, maintaining full traceability across requirements and testing.
Salesforce Platform Expertise
• Configure the Salesforce environment as needed, including objects, workflows, validation rules, page layouts, and user profiles.
• Collaborate with technical teams to ensure alignment with Salesforce architectural best practices, scalability, and compliance guidelines.
• Support Salesforce governance processes including release planning, sprint planning, and stakeholder alignment.
Service Cloud Responsibilities
• Analyze and refine customer service processes, case management workflows, knowledge management, and omni-channel routing.
• Ensure Salesforce Service Cloud capabilities are fully utilized to support operational efficiency and customer experience transformation.
• Work with Service Cloud teams on KPIs such as CSAT, AHT, and routing accuracy.
Agentforce Responsibilities
• Support functional analysis and process definition for Agentforce implementations, including agent workflows, conversation journeys, and escalation paths.
• Partner with Agentforce developers to validate requirements for case handling, routing, agent assist capabilities, and persona specific workflows.
Data Cloud Responsibilities
• Support mapping of Salesforce objects and data models to business use cases and external data sources.
• Participate in integration and data flow discussions across Data Cloud, Snowflake, and other data platforms.
• Assist with segmentation, identity resolution, and data activation use cases involving Data Cloud.
Testing, Validation & Deployment Support
• Prepare UAT test plans, test cases, and scripts; coordinate UAT with business teams and ensure smooth sign off.
• Assist development teams during unit and system testing to validate that build artifacts align with documented requirements.
Required Skills & Experience
• 6+ years of experience as a Salesforce Business Analyst or similar role.
• Strong understanding of Salesforce data models, platform capabilities, workflows, and declarative tools.
• Hands-on expertise in Service Cloud (case management, omni-channel, knowledge).
• Experience supporting or working with Agentforce (agent workflows, guided experiences, AI powered agent assist).
• Working knowledge of Salesforce Data Cloud, including data modeling, identity resolution, and activation use cases.
• Strong documentation skills: epics, user stories, acceptance criteria, process maps, data mapping, KPIs.
• Experience coordinating UAT, test readiness, and cross-functional alignment.
• Excellent communication skills with the ability to interface with business and technical stakeholders.
Preferred Qualifications
• Salesforce Administrator or Business Analyst certification.
• Good exposure to financial services or insurance domain
• Exposure to Salesforce integrations (APIs, Mulesoft, Informatica).
• Experience with AI powered Salesforce capabilities (Einstein, Agent Assist).
• Experience in Agile environments with tools like Jira or Azure DevOps.
About Lorven technologies
Sourced by ZipRecruiter
Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Plainsboro, NJ, US
Year founded
2001