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Freelance Activation Agent Jobs (NOW HIRING)

Meridial

Customer Support Agent - Freelance Project

$19.25 - $25.50/hr

Customer Support Agent - Freelance Project Philippines Customer Support Agent About the Role ... activations/deactivations, and technical troubleshooting. While prior experience in retirement ...

Nooks

Brand Design Lead

San Francisco, CA · On-site

Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate ... Build a trusted network of agencies, freelancers, illustrators, motion designers, photographers ...

Nooks

Brand Design Lead

San Francisco, CA · On-site

$150 - $200/hr

About Nooks.ai Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents ... Build a trusted network of agencies, freelancers, illustrators, motion designers, photographers ...

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As of Sep 9, 2026, the average hourly pay for freelance activation agent in the United States is $31.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $36.06 per hour, depending on experience, location, and employer.

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Infographic showing various Freelance Activation Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,381 per year, or $31.9 per hour.

Customer Support Agent - Freelance Project

Remote

Meridial
See more jobs at Meridialexternal

$19.25 - $25.50/hr

Other

Retirement

Posted 5 days ago

Job description

Customer Support Agent - Freelance Project

Philippines

Customer Support Agent

About the Role: Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.

Job Overview: We are looking for a customer-oriented support agent fluent in English. This role requires addressing customer inquiries via phone, email, and live chat, focused on retirement plan support, account integrations, activations/deactivations, and technical troubleshooting. While prior experience in retirement plans (401k, IRA, Profit Sharing Plans) is beneficial, it is not mandatory.

Key Responsibilities:

  • Provide prompt, accurate, and support via phone, email, and live chat, ensuring a positive experience for English speaking customers.
  • Assist with account activation, integration troubleshooting, and product-related inquiries.
  • Deliver accurate guidance on client's retirement plan offerings (401k, IRA, Profit Sharing Plans).
  • Troubleshoot technical issues and escalate complex cases as needed.
  • Utilize Zendesk, Aircall, and internal CRM systems for tracking, managing, and resolving customer interactions.
  • Collaborate with internal teams to escalate issues efficiently and improve customer service.

Qualifications:

  • High school diploma or equivalent; a degree in Business, Finance, or IT is a plus.
  • Fluent in English, with strong verbal and written communication skills.
  • Previous customer service experience, ideally within technical support or financial services.
  • Familiarity with retirement plans or financial account management (401k, IRA) is advantageous.
  • Proficiency in Zendesk and Aircall is preferred.
  • Excellent multitasking, problem-solving, and organizational skills in a fast-paced environment.
  • High attention to detail and ability to work both independently and as part of a remote team.
  • Must pass a background check.

Hours: 45-50 hours per week

9-6pm US-ET

Must be able to work US-East Coast/New York Time Zone

Compensation:

  • Type: Hourly
  • Rate: $5/hour

Employment type: Contract Workplace type: Remote Seniority level: Entry Level

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