ON-SITE - Glendale/Burbank, Orlando, NYC, or Seattle
IT Asset Management Engineer / ServiceNow ITAM
ServiceNow certification is a requirement
- 7+ month W2 (ONLY) contract - No C2C, 1099, 3rd Party, or Sponsorship
- 4 days onsite (in Glendale/Burbank, Orlando, New York or Seattle) and 1 day remote
- Rate: $80 - $88
ServiceNow Experience
- 3-5 years in ServiceNow CMDB (Configuration Management Database)
- IT Operations Management
- ServiceNow Discovery capabilities
- ServiceNow certification is a requirement
CMDB and Discovery Expertise
- Understand how to build and manage a CMDB.
- Have hands-on experience with ServiceNow discovery tools and capabilities.
Asset Management Experience - at least one of:
- Software Asset Management (SAM)
- Hardware Asset Management (HAM)
- While expertise in both is not required, familiarity with one was considered important.
Integration Knowledge
- How integrations function within ServiceNow.
- Maintenance and management of those integrations.
- In depth functional knowledge can be taught, but foundational understanding is necessary.
Here is a summary of the Job Description.
This role will primarily operate within the ServiceNow ecosystem (Software Asset Management (SAM) Enterprise Initiative)
Will support the implementation and expansion of ServiceNow Software Asset Management Enterprise
Will be helping stand up and mature the platform
Supporting ongoing project-related work
Data Quality & Platform Improvements =
Performing data quality analysis and remediation
Recommending improvements to platform configuration and processes
Asset Management Expansion =
Hardware Asset Management (HAM)
Managing discovery tools
Supporting integrations within the ServiceNow environment
The candidate will be expected to remain focused largely within the ServiceNow asset management space.
Required Skills =
ServiceNow
ServiceNow CMDB (Configuration Management Database)
IT Operations Management
ServiceNow Discovery capabilities
CMDB and Discovery Expertise
Understand how to build and manage a CMDB
Hands-on experience with ServiceNow discovery tools and capabilities
Asset Management experience > Software Asset Management (SAM) or Hardware Asset Management (HAM); while expertise in both is not required, familiarity with one is considered important
Integration knowledge > how integrations function within ServiceNow
Maintenance and management of those integrations
Some functional knowledge can be taught, but foundational understanding is necessary
Certification Requirements =
ServiceNow certification is a requirement
Certified System Administrator (CSA) is preferred
Any ServiceNow certification that meets platform team requirements is acceptable
The platform team requires developers and ServiceNow personnel to hold at least one ServiceNow certification
Collaboration Expectations =
Although the position contains technical engineering responsibilities, it is not purely independent work
Participate in stakeholder meetings
Work with business segments as the asset management program expands
Help bring additional device inventories and environments into the system
Communicate with various stakeholders as part of implementation efforts
This need for stakeholder engagement is one reason the role is classified as engineering rather than purely development-oriented work.
The estimated pay range for this position is USD $80.00/hr - USD $88.00/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.