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Aspire Call Center Jobs (NOW HIRING)

Hermès

Coordinator - Client Relations Center

New York, NY · On-site

$23.43 - $28.64/hr

Familiarity with CRM systems and call center software * Knowledge of Microsoft Excel and Word ... We place people at the heart of what we do and aspire to make a positive impact on the world. The ...

Hermès

Coordinator - Client Relations Center

Manhattan, NY · On-site

$23.43 - $28.64/hr

Familiarity with CRM systems and call center software * Knowledge of Microsoft Excel and Word ... We place people at the heart of what we do and aspire to make a positive impact on the world. The ...

Hermès

Coordinator - Client Relations Center

New York, NY · On-site

$23.43 - $28.64/hr

Familiarity with CRM systems and call center software * Knowledge of Microsoft Excel and Word ... We place people at the heart of what we do and aspire to make a positive impact on the world. The ...

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Aspire Call Center information

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How much do aspire call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for aspire call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Aspire call center?

An Aspire Call Center is a customer service center operated by Aspire, a company that provides outsourcing solutions for businesses. These centers handle inbound and outbound calls, manage customer inquiries, provide technical support, and assist with sales or account management. Employees at Aspire Call Centers are trained to represent various client businesses, ensuring professional and efficient service. The work environment typically involves using specialized software, meeting performance targets, and working as part of a team to deliver high-quality customer support.

What is the difference between Aspire Call Center vs Customer Service Representative?

AspectAspire Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often in a shared office spaceOffice or remote, handling customer inquiries
Industry UsageCommon in call centers across various industriesUsed across retail, telecom, banking, and more
Job FocusHandling inbound/outbound calls, customer supportResponding to customer questions, resolving issues

The Aspire Call Center and Customer Service Representative roles share similar credentials and work environments, often overlapping in customer support tasks. However, Aspire Call Center typically refers to the specific employer or facility, while Customer Service Representative is a broader job title used across many companies. Both roles focus on communication skills and customer satisfaction, making them closely related in the industry.

What are some common challenges faced by call center agents at Aspire, and how can they be managed effectively?

Call center agents at Aspire often handle a high volume of customer inquiries, which can sometimes be repetitive or involve resolving difficult situations. Managing difficult customers while maintaining professionalism and empathy is a frequent challenge. To address these, Aspire provides training in conflict resolution and stress management, and agents are encouraged to seek support from team leads and utilize knowledge bases. Regular feedback sessions and a supportive team environment also help agents continuously improve their communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Aspire call center representative, and why are they important?

To thrive as an Aspire Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is essential. Patience, resilience, and a positive attitude help representatives handle challenging customer interactions and work effectively within a team. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.
More about Aspire Call Center jobs
What cities are hiring for Aspire Call Center jobs? Cities with the most Aspire Call Center job openings:
What states have the most Aspire Call Center jobs? States with the most job openings for Aspire Call Center jobs include:
What job categories do people searching Aspire Call Center jobs look for? The top searched job categories for Aspire Call Center jobs are:
Aspire Call Center jobs near you
Infographic showing various Aspire Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Customer Service Representative - Aspire Health

Montage Health

Monterey, CA • On-site

$21 - $23/hr

Full-time

Medical

Re-posted 16 days ago

Montage Health rating

9.7

Company rating: 9.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Welcome to Montage Health's application process!
Job Description:
Purpose of Position
The Customer Service Representative I is the friendly, knowledgeable front line for our local Medicare Advantage health plan members and healthcare partners. In this role, you'll handle inbound calls and inquiries related to eligibility, benefits, and claims-while serving as a trusted advocate for the people who live, work, and age in the same communities we do.
Our members aren't just voices on the phone-they're our neighbors, friends, and family members. That's why this role is so critical. We're looking for someone who genuinely enjoys helping people of all ages, brings patience and empathy to every conversation, and takes pride in delivering support that feels personal, respectful, and meaningful. We're looking for naturally curious, solution-oriented problem solvers who can balance compassion with professionalism in a fast-paced environment.
Responsibilities
  • Serve as a primary point of contact for members, providers, and clients via phone, email, and occasional in-person interactions
  • Assist with questions related to eligibility, benefits, claims status, prior authorization requirements, and appeals
  • Provide accurate, timely, and compassionate responses to all customer inquiries
  • Proactively educate members and providers based on their specific needs and inquiries, helping them better understand available benefits and next steps
  • Thoroughly document all communications and actions in the appropriate system of record
  • Research issues and work diligently to bring each inquiry to resolution within established timeframes
  • Coordinate member appeals and grievances in collaboration with appropriate internal teams
  • Provide support and coverage for interdepartmental staff as needed to ensure continuity of service
  • Perform other duties and responsibilities as assigned

Position Requirements
  • Excellent verbal and written communication skills, including active listening.
  • Minimum three years' experience in customer service, call center, or similar.
  • Service-oriented; Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
  • Ability to operate spreadsheet, word processing programs and computer equipment required to fulfill position responsibilities.
  • Exceptional diplomacy skills to effectively resolve issues under sometimes tense and stressful circumstances.
  • Excellent phone manner
  • Ability to use sound judgement, identify next steps to be taken, and develop appropriate solutions.
  • English and Bilingual Spanish/English desired.

Competencies
  • Accountability and Dependability: Assumes responsibility for accomplishing duties in an effective and timely manner.
  • Integrity: Consistently honors commitments and takes responsibility for actions and words.
  • Software and Computer Skills: Proficient in the use of Microsoft Office Suite, skilled at using the Internet. Type by touch. Must learns effectively with computer-based and/or online training.
  • Flexibility: Demonstrates adaptability and openness to alternative solutions and flexibility when interacting with others, understanding their attitudes, needs, interests, and perspectives.
  • Inclusiveness: The ability to network and partner with all internal and external stakeholders including broad and diverse representation of private/public and traditional/non-traditional community organizations.

Skills and Education
  • Associates degree, or applicable professional experience, required.
  • Minimum 1 to 3 years experience in a customer service, hospitality, or call center.

Benefits Competitive benefit package
Salary Commensurate with experience $21.00 - $23.00
Shift differential paid for evening and weekend hours
Equal Opportunity Employer
Assigned Work Hours:
Various schedules. May include evenings (to 8pm) and weekends.
Position Type:
Regular

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