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Ashley Store Jobs (NOW HIRING)

Ashley

Office Associate - Ashley McKnight

Pittsburgh, PA · On-site

$17/hr

Ashley Furniture is Hiring a Full-Time Office Associate! Pittsburgh, PA | 7215 McKnight Rd. $17.00 ... Provide clerical support to the store team * Deliver outstanding customer service We're Looking For ...

Ashley Stewart

Associate - Store

Philadelphia, PA

$15.50 - $17.75/hr

Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored ...

New

Ashley Stewart

Associate - Store

Philadelphia, PA

$15.50 - $17.75/hr

Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored ...

New

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Ashley Store information

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How much do ashley store jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ashley store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is an Ashley Store associate?

An Ashley Store associate is an employee who works at Ashley Furniture HomeStore, helping customers find furniture and home décor products that meet their needs. They provide assistance with product selection, answer questions about features and pricing, and process sales transactions. Associates may also assist with store displays, inventory management, and customer service issues to ensure a positive shopping experience. Their goal is to help customers furnish their homes comfortably and stylishly while representing the Ashley brand.

What are the key skills and qualifications needed to thrive as an Ashley Store sales associate?

To thrive as an Ashley Store Sales Associate, you need strong interpersonal skills, retail sales experience, and a basic understanding of furniture products, often supported by a high school diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) tools is typically required. Excellent communication, active listening, and a customer-focused attitude help build rapport and drive sales. These skills ensure effective customer service, sales success, and a positive shopping experience for clients.

What are the most common challenges faced by sales associates at Ashley Store, and how can new hires prepare for them?

Sales associates at Ashley Store often face challenges such as meeting monthly sales targets, adapting to changing product lines, and providing exceptional customer service in a fast-paced retail environment. New hires can prepare by familiarizing themselves with Ashley Store’s product catalog, practicing active listening skills to understand customer needs, and staying updated on current promotions. Building strong teamwork and communication with colleagues can also help address challenges collaboratively and enhance the overall customer experience.

What is the difference between Ashley Store vs Ashley Sales Associate?

AspectAshley StoreAshley Sales Associate
Primary RoleManages store operations, inventory, and customer serviceAssists customers, promotes products, and processes sales
Required CredentialsHigh school diploma or equivalent; retail experience helpfulHigh school diploma; retail or sales experience preferred
Work EnvironmentPhysical retail store, often in shopping malls or standalone locationsRetail store environment, interacting directly with customers
Employer & Industry UsageFurniture and home goods retail chainsFurniture and home goods retail chains

While both roles are within the Ashley retail environment, the Ashley Store typically refers to the overall store management or ownership, whereas the Ashley Sales Associate focuses on customer service and sales support. The Sales Associate role is more customer-facing, while the Store role involves broader operational responsibilities.

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Ashley Store jobs near you
Infographic showing various Ashley Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Customer Support Specialist- Ashley Outlet Hopkinsville, KY

FURNITURE CONNECTION, INC.

Hopkinsville, KY • On-site

$17/hr

Full-time

Posted 29 days ago

Job description

Description

Customer Support Specialist - Ashley Store

Full-Time  Starting Pay: $17.00 per hour


Are  you friendly, organized, and great at keeping track of details? Our  Ashley store is looking for a dependable Customer Support Specialist to  help create a smooth and positive experience for our customers-from  checkout through delivery and post-sale support.In  this role, you'll work closely with customers, sales associates, and  store leadership to ensure orders are accurate, questions are answered,  and daily office operations stay on track. If you enjoy helping people,  solving problems, and being part of a close-knit team, we would love to  meet you!


Requirements

What You'll Do

Help Customers and Support the Sales Team 

  • Greet and assist customers in person and by phone. 
  • Answer questions, provide information, take messages, and direct calls appropriately. 
  • Work with sales associates to enter customer orders accurately and promptly. 
  • Review orders with customers and sales associates to confirm product, payment, and delivery information. 
  • Help resolve questions or concerns with patience and professionalism. 
  • Submit service requests and help customers understand the next steps. 

Process Orders and Financing

  • Enter invoice changes, customer information, delivery instructions, and account notes. 
  • Assist customers with financing applications and required documentation. 
  • Process financing orders.
  • Complete merchandise transfer paperwork when needed. 
  • Follow up on customer orders and deliveries to help ensure a smooth experience. 

Handle Payments and Daily Office Tasks

  • Accurately process cash, checks, credit cards, and customer account payments. 
  • Count and reconcile the cash drawer. 
  • Complete daily closing activities and prepare end-of-day deposits. 
  • Review invoices for accuracy and register eligible protection plans. 
  • File completed paperwork and maintain organized customer records. 

Keep Everyone Connected

  • Communicate with customers, sales associates, delivery teams, and other employees by phone and email. 
  • Provide timely updates and help prevent communication gaps. 
  • Support the daily administrative needs of the office and store. 

What We're Looking For

  • Friendly and professional communication skills. 
  • Strong attention to detail and accuracy. 
  • Dependable attendance and punctuality. 
  • Confidence working with customers and resolving concerns. 
  • Ability to manage multiple tasks in a busy retail environment. 
  • Comfortable handling payments and working with computer systems. 
  • A positive, team-oriented attitude. 
  • Previous customer service, retail, cashier, financing, or office experience is preferred. 

Why You'll Enjoy This Role


As  a Customer Support Specialist, you'll be an important part of the  customer's experience. Your accuracy, communication, and follow-through  will help customers feel confident in their purchase while keeping the  store running smoothly. 

Apply